Regina Russo
Vallejo,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Recruiter
Einstein Noah Restaurant Group
06.2018 - 06.2024
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Managed high-volume requisitions in a timely manner to meet restaurant staffing needs efficiently.
- Advertised job opportunities on social media platforms and job boards.
- Collaborated with hiring managers to understand job requirements and expectations.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Training General Manager of Food Service
Noah's Bagels
03.2002 - 06.2018
- Designed competency-based curricula that focused on relevant skill sets for improved job performance.
- Led change management efforts during organizational restructuring, guiding staff through transitions while maintaining productivity levels.
- Empowered employees with personalized coaching sessions, equipping them with tools for success in both their personal lives and professional careers.
- Spearheaded the creation of an internal mentorship program to foster talent development and encourage cross-functional knowledge sharing.
- Managed multiple large-scale training projects, ensuring timely completion within budget constraints.
- Increased overall productivity by conducting regular skills assessments and providing targeted training opportunities.
- Established a strong foundation for long-term success by creating sustainable career development plans for employees at all levels.
- Championed diversity and inclusion initiatives within the organization through tailored trainings and educational events.
- Streamlined onboarding processes for new hires, resulting in a more efficient and productive workforce.
- Boosted customer satisfaction by providing ongoing staff training on best practices in customer service.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
Kitchen Manager
Chevys Mexican Restaurant
05.1998 - 02.2002
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Education
Associate of Arts - Hotel, Motel, And Restaurant Management
Diablo Valley College
Pleasant Hill, CA05.1979
Skills
- Time Management
- Self-Motivated Work Ethic
- Cross-Functional Teamwork
- Professional and Courteous
- Good Judgment
Timeline
Recruiter
Einstein Noah Restaurant Group
06.2018 - 06.2024
Training General Manager of Food Service
Noah's Bagels
03.2002 - 06.2018
Kitchen Manager
Chevys Mexican Restaurant
05.1998 - 02.2002
Associate of Arts - Hotel, Motel, And Restaurant Management
Diablo Valley College
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