Summary
Overview
Work History
Skills
Other Experience
References
Timeline
Generic

Regina Saunders

Fresno,CA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

18
18
years of professional experience

Work History

Opening Cashier

Smart And Final
03.2023 - Current
  • Contributed to a welcoming store environment for both employees and customers through a friendly and professional demeanor.
  • Demonstrated exceptional attention to detail when handling cash payments and reconciling discrepancies in the cash drawer accurately.
  • Enhanced customer satisfaction by efficiently processing transactions and providing accurate change.

Team-Member

Fed Ex Print and Ship
10.2019 - 07.2021
  • Demonstrates consultative behaviors to ensure friendly, polite , expert service is delivered to all customers
  • Contributed to team success by completing jobs quickly and accurately.
  • Established and managed a process for customer flow in the store to improve customer service experience ensuring customers needs are met quickly and quality products are delivered
  • Oversaw shipping related services and all printing activities

Home Shopping Department Manager

Safeway.com
03.2007 - 08.2019
  • Provided primary leadership for the flagship eCommerce location in the North Bay
  • Averaged 150+ sales per day & $500k sales per month , doubled the sales to 1 million per month pre-covid
  • Managed a team of 15 + associate (pickers),assigned them to the proper work areas, and trained and scheduled these associates
  • Provided a guideline to a fleet of eCommerce drivers
  • Ensured the processing / delivering of customers orders are completed to standards and within timelines



Store Manager / Bookkeeper

Grocery Outlet
03.2008 - 10.2014
  • Fulfill budgetary obligations
  • Implement and enforce company policies and procedures while supervising entry level associates
  • Supervised day to day operation as well as performing opening and closing duties
  • Balanced cash drawers and wrapped up end of day reports
  • Accounts Receivable, Accounts Payable, Payroll, Daily deposits

Skills

  • Reliability and punctuality
  • Verbal and written communication
  • Staff Training and Development
  • Attention to detail
  • Multitasking and Organization
  • Quickbooks
  • Problem-solving abilities
  • Conflict Resolution
  • Time management
  • Data Entry
  • Microsoft Office
  • Patience and Empathy

Other Experience

I worked many departments while at Safeway , cashier and Inventory control clerk, helped in dairy, produce, and file maintenance.

I also have 10+ years working as a Front Desk Clerk and Night Auditor and call center for reservations

I have experience as a Office Manager and Bookkeeper for 10 years and Assistant Store Manager/ Bookkeeper for 3 years

I also have worked for an accountant as for data entry and balancing accounts

References

  • Stephen King Manager at Grocery Outlet. 707-694-0192
  • Anthony Wong former Safeway.com operations manager 415-235-8848
  • Michael Billeci former owner of Grocery Outlet 707-775-8295


Personal References

  • Marie Slack 707-703-3420 friend and coworker
  • Sue Alvarado 775- 413-4057 friend

Timeline

Opening Cashier

Smart And Final
03.2023 - Current

Team-Member

Fed Ex Print and Ship
10.2019 - 07.2021

Store Manager / Bookkeeper

Grocery Outlet
03.2008 - 10.2014

Home Shopping Department Manager

Safeway.com
03.2007 - 08.2019

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Regina Saunders