Regina Smiley F Regina Smiley MSNL BS
Professional Clinical Nurse
Edmond,OK
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Patient-oriented Nurse with 30+ years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with disease management, wound care, preventative care and health education. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
3
3
years of post-secondary education
Work History
Disease Management Nurse
HealthSmart Benefit Solutions
Edmond, OK
12.2013 - Current
- Discussed such topics as proper nutrition and lifestyle changes to help patients live healthier lives.
- Created individualized care plans for each patient based upon his or her health needs.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Educated family members and caregivers on patient care instructions.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Created individualized care plans for each patient based upon his or her health needs
Case Manager
Universal American
Oklahoma City, OK
08.2007 - 09.2013
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Partnered with physicians, social workers, therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Developed comprehensive discharge plans to transition clients to appropriate level of care and service providers in community.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Provided education on health and wellness for patients to maintain healthy habits and wellbeing.
- Evaluated treatment plans against individual goals and healthcare standards.
- Established and maintained relationships with key stakeholders.
- Developed and implemented training programs for staff.
- Researched best practices and developed strategies to improve program outcomes.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Provided leadership, guidance and support to staff members.
Assistant Director of Nursing
Interim Home Health Care
Oklahoma City, OK
07.2012 - 07.2013
- Established new policies and updated existing policies to improve standard of care for patients.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Participated in management team meetings to discuss patient status, census changes, and patient complaints or concerns.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Created customized care plans, working with nursing staff and families to assess and meet individual needs.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect
- Collaborated with staff, management, and external groups to coordinate patient care
- Identified department issues to recommend corrective actions
Home Health RN Case Manager
Excell Home Care, Hospice And Personal Care
Oklahoma City, OK
12.1989 - 10.2007
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Coordinated with other healthcare team members to support patient needs.
- Delivered after-hours care to patients based on strict role-call rotations.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Provided physical assessments, medication, and chronic disease management to home health patients
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation
Education
Master of Science - Nursing Leadership And Education
12.2017 - 2023.12
- Sigma Theta Tau Honor Society of Nursing
- Chi Eta Phi Nursing Sorority, Inc.
- American Nurses Association
- Case Management Society of America (CMSA)
- Relevant Coursework: Nursing Assessments and documentation
Computer skills: MS Word and Excel, Epic Facets and Care Advance, Government Programs, Hedis, Stars DHS/Advantage Programs
Payers Guidelines, Medicare and Medicaid coverage guidelines
Bachelor of Science - Nursing Science
05.2012 - 2020.08
Associate of Science - Nursing
01.1991 - 08.1993
Skills
Wellness care plans
Timeline
Southern Nazarene University - Master of Science, Nursing Leadership And Education
12.2017 - 2023.12
Disease Management Nurse - HealthSmart Benefit Solutions
12.2013 - Current
Assistant Director of Nursing - Interim Home Health Care
07.2012 - 07.2013
Southern Nazarene University - Bachelor of Science, Nursing Science
05.2012 - 2020.08
Case Manager - Universal American
08.2007 - 09.2013
Oklahoma State University - Oklahoma City - Associate of Science, Nursing
01.1991 - 08.1993
Home Health RN Case Manager - Excell Home Care, Hospice And Personal Care
12.1989 - 10.2007
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