Regina Smith
Chesapeake,VA
Summary
Phlebotomist with more than 20 years experience in a fast paced Patient Service Center.
Patient care oriented, bringing forth a compassionate and friendly attitude. Highly
organized, and skilled in written and verbal communication. Committed to utilizing my
skills to help others, while working towards the mission of a company. An organized
individual and reliable with a passionate commitment to exceptional patient care.
Overview
21
21
years of professional experience
Work History
IOP Floater/PST Specialist
Laboratory Corporation Of America
02.2003 - Current
- Participated in staff and team meetings and offered a positive presence and outlook
- Assist supervisor in performing various assigned responsibilities such as compliance, training, and making workflow recommendations
- Establish workload procedures and kept track of the daily workflow of the clerical and phlebotomy staff
- Maintains complete and up-to-date inventory, orders and dispenses supplies in accordance with departmental protocol
- Collect and deposit money
- Greet patients and callers in a professional manner, answer inquiries and /or direct them to the appropriate person according to their need
- Conduct searches to find required test information using resources such as the SOP manual, Internet, etc
- DOT/Non-regulated occupational testing
- Paternity Test Collections
- Safety Inspections
- Experienced in Adult, Geriatric, and Pediatric blood collections
- Biometric Screening
- Quality Control Analysis
- Floater
- Specimen Processor
- Provided on-the-job training and coaching to develop new employees.
Education
Diploma -
Roosevelt High School
Yonkers, New YorkMedical Assistant - undefined
Ultrasound Diagnostic Technical School, NHA
Elmsford, Jacksonville, New York, Florida2000
Skills
- Effective Time Management
- Teamwork
- Ability to Work Under Pressure
- Computer Skills
- Ability to Multitask
- Customer Service
- Communication Skills
- Certified Phlebotomist with more than 20 years experience in a fast-paced Patient Service Center
- Patient care-oriented, bringing forth a compassionate and friendly attitude
- Organized, and skilled in written and verbal communication
- Reliable with a passionate commitment to exceptional patient care
Timeline
IOP Floater/PST Specialist
Laboratory Corporation Of America
02.2003 - Current
Diploma -
Roosevelt High School
Medical Assistant - undefined
Ultrasound Diagnostic Technical School, NHA
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