REGINA STURGILL
Hopkinsville,United States
Summary
Customer Service professional with 3 years of experience in operations management and classroom support. Demonstrated expertise in workflow optimization, regulatory compliance, and individualized student support. Adept at fostering student engagement and ensuring security and readiness in facility operations.
Overview
16
16
years of professional experience
Work History
Retail Sales Associate
Ollies Bargain Outlet
07.2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Maintained visual merchandising standards to promote brand image and product awareness.
- Collaborated with team members to achieve sales goals and improve store performance.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Customer Service
Native Services
10.2022 - 08.2024
- Manage recycling yard operations, ensuring efficient workflow and customer satisfaction.
- Accurately complete and submit required paperwork, maintaining compliance with regulations.
- Open and close facility daily, ensuring security and readiness for operations.
- Streamline recycling operations, boosting efficiency and customer satisfaction. Ensure regulatory compliance through meticulous paperwork management.
Educational Aide
Hawaii Department of Education
11.2019 - 05.2022
- Supported teachers with daily classroom tasks, enhancing learning environment efficiency.
- Guided students through classroom activities, fostering engagement and participation.
- Assisted in potty training and diaper changes, ensuring student comfort and hygiene.
- Facilitated individualized student support, contributing to measurable academic improvements.
- Implemented individualized learning strategies, fostering student growth and academic success in diverse classroom settings.
Operator
Husky Envelope
09.2009 - 06.2011
- Packed envelopes on production line, ensuring ink quality and correct window sizes.
- Performed real-time quality control, identifying and resolving issues promptly.
- Utilized attention to detail to maintain high production standards.
- Contributed to team efficiency by ensuring consistent product quality.
- Enhanced overall production accuracy through diligent quality checks.
Education
Associate Degree - Business Administration
Southern New Hampshire University
Manchester, New Hampshire07.2024
High School Diploma - undefined
Walled Lake Adult Education
Walled Lake, MI06.2009
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Money handling
- Cash register operation
- Stocking and receiving
- POS system operations
Timeline
Retail Sales Associate
Ollies Bargain Outlet
07.2025 - Current
Customer Service
Native Services
10.2022 - 08.2024
Educational Aide
Hawaii Department of Education
11.2019 - 05.2022
Operator
Husky Envelope
09.2009 - 06.2011
High School Diploma - undefined
Walled Lake Adult Education
Associate Degree - Business Administration
Southern New Hampshire University