REGINA THOMAS
Detroit,MI
Summary
Seasoned Specialist offering over 15 years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of QA terms, tools and methodologies. Committed to improving overall business processes.
Overview
31
31
years of professional experience
Work History
Accounts Receivables Specialist/Tax Preparer
RDJ SERVICES and MORE
Detroit, MI
12.2019 - 01.2024
- Processed payments from prepared invoices
- Prepared W2's, maintained all tax documents
- Filed Federal, State and Local tax forms
- Prepared monthly financial reports
- Reconciled customer accounts.
- Participated in ongoing training and compliance activities.
- Defined team directions and provided guidance to members.
Accounts Receivable Specialist
GIL-MAR MANUFACTURING
Canton, MI
06.2013 - 10.2019
- Managed the monthly close processes of accounts receivable, including preparing reports/schedule and analyzing revenue
- Corresponded via email and telephone collecting on past due accounts, resolving disputes and questions, researching misapplied payments, errors in contracts, and other discrepancies
- Provided excellent customer service to retain the loyalty of returning customers
- Prepared small balance write offs and reviewed GL for inaccuracy
- Maintained constant contact with customers and dealt with billing issues / errors as well as tracking the clients' install
- Generated internal and external reports and researched issues for clients
- Prepared account adjustments and submitted requests for credits to customer accounts
- Processed International and Domestic shipping via FedEx, UPS and DHL
- Performed all Notary Public duties for company
- Scheduled all international and domestic travel including, airfare, hotel reservations and car services
- Worked extensively with Ford Motor Company and FCA LLC invoicing systems.
- Processed payments, refunds and adjustments to customer accounts.
Executive Assistant / Payroll Clerk
UNIVERSAL JANITORIAL SERVICES
Detroit, MI
02.2009 - 06.2013
- Managed confidential reports, scheduled appointments and meetings with current and prospective clients
- Maintained all employee schedules, processed all operating and financial information as well as keeping corporate records and minutes
- Tracked inventory and managed control of supplies
- Used QuickBooks to maintain all invoices, cash receipts, expense reports
- Processed biweekly payroll and tax forms.
- Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
- Maintained accurate records of employee attendance, leave balances and tax information.
- Conducted audits to ensure accuracy of payroll data.
Administrative Assistant / Payroll Specialist
FORD MOTOR COMPANY
Dearborn, MI
07.1993 - 07.2008
- Provided administrative support to Director and up to 12 managers
- Oversaw projects and progression
- Prepared job costing, reports and materials
- Updated files
- Implemented new forms providing better efficiency and accuracy
- Accountable for new software installation, setup and maintenance of user profiles
- Managed office supplies and repair needs
- Worked extensively with American Express concerning Domestic and International Travel arrangements
- Processed both International and domestic expense reports and managing all currency exchanges.
Education
Bachelor's in Business Administration -
Walden University
09.2024
Skills
- Timekeeping Expertise
- Time Management Skills
- Month-End Reports
- Accounts Payable/Receivable
- Billing And Collections Procedures
- Accounts Receivable Expertise
- Tax Return Preparation
- Tax Advising
- Tax Audit Management
- Research/Due Diligence
- Tax Code Interpretation
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridTimeline
Accounts Receivables Specialist/Tax Preparer
RDJ SERVICES and MORE
12.2019 - 01.2024
Accounts Receivable Specialist
GIL-MAR MANUFACTURING
06.2013 - 10.2019
Executive Assistant / Payroll Clerk
UNIVERSAL JANITORIAL SERVICES
02.2009 - 06.2013
Administrative Assistant / Payroll Specialist
FORD MOTOR COMPANY
07.1993 - 07.2008
Bachelor's in Business Administration -
Walden University
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