Summary
Focused Legal Secretary with solid administrative support background. Pays attention to details as well as considering larger picture when managing court filing procedures and deadlines. Legal Secretary with 20 years in family law and 7 years in insurance defense. Strong knowledge of legal processes, payroll and office management procedures. Hardworking and offers exceptional interpersonal and communication skills. Reliable administrative and legal support professional with great attention to detail. Works well independently to carry out assignments. Maintains impeccable files and organized case materials.
Overview
30
30
years of professional experience
Work History
Legal Secretary
Wireman And Edmonds-Noble Law Office
08.2014 - Current
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Created, indexed, and maintained client binders.
- Obtained signatures from attorneys for legal documents.
- Scheduled and made appointments for two attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Developed and maintained filing and retrieval systems.
- Transcribed legal documents and phone conversations.
- Answered and directed calls using multi-line switchboard.
- Completed accident reports, trial and courtroom requests and applications for clients.
- Created and printed legal documents for attorneys to review.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Assisted with preparation of trial materials and documents.
- Developed and maintained positive relationships with clients and colleagues.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Composed contracts, pleadings and motions in accordance with established guidelines.
- Researched and identified legal precedents and statutes.
- Conducted research on legal cases and prepared summaries for attorneys.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
- Completed data entry of legal documents into electronic filing systems.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Legal Secretary
Simmons & Watts Law Office
02.2000 - 08.2014
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Created, indexed, and maintained client binders.
- Obtained signatures from attorneys for legal documents.
- Scheduled and made appointments for two attorneys.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Screened telephone calls and forwarded to appropriate departments.
- Developed and maintained filing and retrieval systems.
- Transcribed legal documents and phone conversations.
- Answered and directed calls using multi-line switchboard.
- Completed accident reports, trial and courtroom requests and applications for clients.
- Created and printed legal documents for attorneys to review.
- Completed data entry of legal documents into electronic filing systems.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Assisted with preparation of trial materials and documents.
- Developed and maintained positive relationships with clients and colleagues.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Prepared and processed invoices for attorney billing.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
- Composed contracts, pleadings and motions in accordance with established guidelines.
- Planned and organized internal and external events, meetings and conferences.
Call Center Operator/Secretary
KY River Community Care
04.1994 - 02.2000
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Educated customers on company systems, form completion, and access to services.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Attended telephone skills and program information training sessions to boost aptitude.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
05.1988
Skills
- Document Preparation
- Data Collection
- Criminal Law
- Exceptional Communication Skills
- Accident Reports
- Legal Transcripts
- Exhibit Preparation
- Document Management
- Postage Meter
- Legal Research
- Case Preparation
- Invoice Preparation
- Clerical Support
- Document Proofreading
- Document and Correspondence
- Client Intakes
- Switchboard Operations
- Client Correspondence
- Letters and Documentation
- Strong Presentation Skills
- Multi-Line Telephone Systems
- Appointment Setting
- Bill Clients
- Document Scanners
- Office Equipment Use
- Word Processing
- Review of Motions
- Executive Calendars
- Conducting Intakes
- Intake Services
- Call Forwarding
Timeline
Legal Secretary - Wireman And Edmonds-Noble Law Office
08.2014 - Current
Legal Secretary - Simmons & Watts Law Office
02.2000 - 08.2014
Call Center Operator/Secretary - KY River Community Care
04.1994 - 02.2000
Breathitt County High School - High School Diploma,
Notary Public
Notary Public issued from Commonwealth of Kentucky, Michael G. Adams, Secretary of State
Notary Public Certificate
Commission Number KYNP42859
Notary Public
Notary Public issued from Commonwealth of Kentucky, Michael G. Adams, Secretary of State
Notary Public Certificate
Commission Number KYNP42859
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