Summary
Overview
Work History
Education
Skills
References
Timeline
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Regina Trimble

Pueblo,CO

Summary

Experienced Front Office Assistant with over 20 years of expertise in office and administrative work. Motivated and quick learner with exceptional organizational talents and a track record of providing top-notch customer service. Highly organized, able to effectively multitask, prioritize tasks, and think critically. Well-versed in managing schedules, coordinating paperwork, addressing customer needs, and utilizing MS Office tools.

Overview

17
17
years of professional experience

Work History

Patient Access Specialist

Sangre De Cristo Surgical Center
01.2020 - Current
  • .Daily Communication with customers about scheduling, account balances, copays, and insurance.
  • Patient Check-in/out daily
  • Answered and managed approximately 30-50 incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Navigate between multiple systems – Epic via Up Health, Medi-Tech, EMR, Tele-med IQ, and AAPC Coding.
  • Monitor customer referrals, incoming fax box, and e-clinical works.
  • Mail and run patient billing statements, daily ledgers, and insurance payments.
  • Receive and distribute mail daily.
  • Order Supplies as needed.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.

Patient Access Specialist

Parkview Medical Center
05.2012 - 01.2020
  • Daily Communication with customers about scheduling, account balances, copays, and insurance.
  • Patient Check-in/out daily.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Monitor customer referrals, incoming fax box, e-clinical works, and Medi-notes.
  • Scan patient records, schedule surgeries, obtain authorizations.
  • Navigate between multiple systems – Epic via Up Health, Medi-notes, and e-Clinical works.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Oversee and support all administrative duties in the office, manage office supplies inventory and ensure that office is operating smoothly.

Patient Access Specialist

Women’s Health Center
03.2007 - 05.2012
  • Daily Communication with customers about scheduling, account balances, copays, and insurance.
  • Patient Check-in/out daily.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Monitor customer referrals, incoming fax box, e-clinical works, and Medi-notes.
  • Scan patient records, schedule surgeries, obtain authorizations.
  • Oversee and support all administrative duties in the office, manage office supplies inventory and ensure that office is operating smoothly.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.

Education

High School Dipolma -

South High School
Pueblo, CO
05.1986

Skills

  • Listening Skills
  • File Organization
  • Problem-solving skills
  • Time Management
  • Data Entry
  • Administrative Skills
  • Scheduling appointments
  • Reception duties
  • Billing and Invoicing
  • Mail handling
  • Word Processing
  • Insurance Verification
  • Medical Terminology
  • Billing and coding

References

Available Upon Request

Timeline

Patient Access Specialist

Sangre De Cristo Surgical Center
01.2020 - Current

Patient Access Specialist

Parkview Medical Center
05.2012 - 01.2020

Patient Access Specialist

Women’s Health Center
03.2007 - 05.2012

High School Dipolma -

South High School
Regina Trimble