REGINA TUTTLE
Beaver,OH
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Caregiver, Special Needs
Personal Family
Beaver, OH
11.2016 - Current
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Conferred with physicians to discuss patient condition and medical care.
- Recognized and reported abnormalities or changes in patients' health status to physicians.
- Transported patient to and from appointments.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Assisted patients with self-administered medications.
Registered Medical Assistant
Adena Regional Medical Center
Chillicothe, OH
04.2014 - 10.2016
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Authorize drug refills and provide prescription information to pharmacies.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Prepare and administer medications as directed by a physician.
- Show patients to examination rooms and prepare them for the physician.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Greet and login patients arriving at office or clinic.
- Scheduled follow-up appointments for patients.
- Manage two off campus sites.
- Complete "6 minute walk" testing for patients.
- Scheduled for patients to be set up for in-home oxygen services.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Scheduled out of office testing for patients.
Phlebotomist
Quest Labs
West Portsmouth, OH, Piketon, OH
08.2013 - 12.2013
- Collect fluid or tissue samples, using appropriate collection procedures
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
- Document route of specimens from collection to laboratory analysis and diagnosis
- Draw blood from arteries, using arterial collection techniques
- Draw blood from capillaries by dermal puncture, such as heel or finger stick methods
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
- Explain fluid or tissue collection procedures to patients
- Match laboratory requisition forms to specimen tubes
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use
- Calibrate or maintain machines, such as those used for plasma collection
- Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels
- Conduct hemoglobin tests to ensure donor iron levels are normal
- Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests
- Enter patient, specimen, insurance, or billing information into computer
- Monitor blood or plasma donors during and after procedures to ensure health, safety, and comfort
- Process blood or other fluid samples for further analysis by other medical professionals
- Provide sample analysis results to physicians to assist diagnosis.
STNA
National Church Residencies
Waverly, OH
03.2012 - 06.2013
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Check patients' pulse, temperature, and respiration
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Direct patients in simple prescribed exercises or in the use of braces or artificial limbs
- Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness
- Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
- Change dressings.
Education
Associate of Applied Science - Science Education
Daymar College - Jackson, OH
Jackson, OH06.2013
A.S - Clinical Medical Assisting
Skills
- Microsoft Word, Office, Excel, Outlook, and PowerPoint
- Typing 55 WPM
- Data Entry
- Excellent Communication, phone, and customer service skills
- Excellent organizational, scheduling, and time management skills
- Proficient in Medical Terminology
- Privacy and Confidentiality
- Case Management
- Proper Sterilization Techniques
- Assisting with Physical Exams
- Restocking Lab Supplies
- Sterile Procedures and Techniques
- Rapid Strep Testing
- EMR Systems
- Pulse Oximetry
- Human Anatomy and Physiology
- Clerical Support
- Patient Medical Histories
- Medical Histories and Vital Statistics
- Foley Catheter Insertion and Removal
- Administrative Duties
- Processing Specimens
- Direct Patient Care
- Medical Records Management
- Customer Service
- Medications Familiarity
- Continuous Quality Improvement (CQI)
- Dictation and Transcription
- Completing Insurance Forms
- Communicating with Patient Families
- Patient-Handling Equipment
- Medical Procedures Understanding
- Clinical Applications
- Patient Management
- Reminder Calls
- Office Workflow Support
- Online Systems
- Call Transfers
- Obtaining Authorizations
- Surgery Preparation
- Following Up with Patients
- Patient Referral
Timeline
Caregiver, Special Needs
Personal Family
11.2016 - Current
Registered Medical Assistant
Adena Regional Medical Center
04.2014 - 10.2016
Phlebotomist
Quest Labs
08.2013 - 12.2013
STNA
National Church Residencies
03.2012 - 06.2013
Associate of Applied Science - Science Education
Daymar College - Jackson, OH