Results-driven Family Nurse Practitioner specializing in emergency, urgent care, chronic disease management and patient education. Proven ability to enhance patient care through interprofessional collaboration and quality improvement initiatives. Committed to delivering preventive healthcare solutions.
Work History
Family Nurse Practitioner
1 Year 3 Months
Urgent Care Group | 08.2025 - Current
Conducted patient assessments to determine appropriate treatment plans and interventions.
Administered vaccinations and performed minor procedures in urgent care settings.
Collaborated with healthcare team to ensure continuity of care for patients.
Educated patients on health management, preventative care, and medication adherence.
Visiting Professor- Parttime- Remote
10 Years 8 Months
Chamberlain University College of Nursing | 03.2016 - Current
Developed and delivered engaging course materials in nursing education.
Mentored faculty and students to enhance academic performance and clinical skills.
Implemented innovative teaching strategies to improve student learning outcomes.
Collaborated with interdisciplinary teams to design curriculum aligned with healthcare standards.
Remote educator for students across the United States for the FNP nursing program
Provided curriculum for quality, pediatric and women's health and leadership
Associate Clinical Director
3 Months
OptumHealth | 10.2024 - 01.2025
Supported clinical operations by coordinating patient care protocols and ensuring compliance with regulatory standards.
Developed training materials for new hires, promoting understanding of clinical processes and best practices.
Analyzed patient feedback to identify areas for quality improvement, enhancing overall patient satisfaction scores.
Collaborated with healthcare teams to streamline communication channels, improving workflow efficiency across departments.
Maintained accurate documentation of clinical records, ensuring data integrity and timely updates for audits.
Developed initiative platform for occupational health to monitor COVID and Influenza trending for clinicians
Associate Director Learning and Development
3 Years 7 Months
Optum | 03.2021 - 10.2024
Led cross-functional teams to implement process improvements, enhancing operational efficiency and service delivery.
Developed strategic initiatives to optimize resource allocation and streamline workflows across departments.
Analyzed performance metrics to identify trends and recommend actionable insights for senior leadership.
Coordinated training programs for team members, fostering skill development and knowledge sharing.
Clinical Educator
5 Years 1 Month
Optum | 02.2016 - 03.2021
Developed and implemented training programs to enhance clinical staff knowledge and competencies.
Collaborated with cross-functional teams to align educational strategies with organizational goals.
Assessed educational needs through evaluations and feedback from clinical staff and management.
Created engaging instructional materials utilizing evidence-based practices for diverse learning styles.
Key stakeholder in EMR development and coordinated multifaceted technical implementation
Designed and delivered both virtual and face to face training
Clinical HouseCalls Practitioner
4 Years 6 Months
Optum | 08.2011 - 02.2016
Performed home assessments of members
Managed chronic illness for seniors and provided education
Managed over 1,000 members a year for South Carolina and Georgia
During this timeframe I was nominated for several accolades:
SuperHero
Emerging Leader
Unsung Hero Award
Family Nurse Practitioner
1 Year
Reddy Urgent Care | 08.2011 - 08.2012
Documented patient histories and treatment plans in electronic health records systems.
Assisted in triaging patients based on severity of conditions upon arrival.
Monitored patient progress and adjusted care plans as necessary for optimal outcomes.
Clayton Pediatrics
6 Years 6 Months
Toccoa Clinic Medical Associates | 02.2005 - 08.2011
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Managed patients from 0-19 years of age
Managed for acute and chronic and provided well visits
Emergency Family Nurse Practitioner
7 Years 5 Months
Stephens County Hospital | 03.2004 - 08.2011
Provided comprehensive patient assessments, developing tailored care plans to address individual health needs.
Diagnosed and managed acute and chronic illnesses, ensuring high-quality healthcare delivery.
Collaborated with interdisciplinary teams to enhance patient outcomes through integrated care approaches.
Educated patients and families on disease prevention, treatment options, and healthy lifestyle choices.
Performed procedures: I & D, laceration repairs, STD evaluations and treatment
Emergency Family Nurse Practitioner
3 Years 1 Month
North Broward Medical Center | 02.2001 - 03.2004
Mentored nursing staff in clinical best practices, fostering professional development and improving team performance.
Implemented evidence-based protocols to streamline patient care processes and improve operational efficiency.
Led quality improvement initiatives that enhanced patient safety and satisfaction within the healthcare setting.
Utilized electronic health records systems effectively for accurate documentation and streamlined communication among providers.
Managed urgent care side of the ER and provided care for multitude of patients that had acute injuries
Family Nurse Practitioner for Pediatric Practice
1 Year
Palm Beach Pediatrics | 02.2003 - 02.2004
Conducted comprehensive patient assessments to diagnose and treat pediatric conditions.
Developed personalized care plans to improve patient health outcomes and family education.
Collaborated with multidisciplinary teams to optimize patient care strategies and streamline processes.
Mentored junior staff in clinical practices, enhancing team performance and service delivery.
Education
Doctorate of Nursing Practice - Nursing Leadership And Management
Brenau University | Gainesville, GA | 12-2016
MBA - Business
George Washington University | Washington, DC
Master of Science - Nursing
Brenau University | Gainesville, GA | 05-1999
Bachelor of Science - Nursing
Brenau University | Gainesville, GA | 05-1988
Skills
Chronic disease management
Patient education
Interprofessional collaboration
Preventive healthcare
Managing training and development for Optum Training
Working with clinical initiatives and stakeholders in leadership
Managed quality improvement
Managed patients from 0-99 across the lifespan
Managed a rural pediatric practice under satellite supervision of MD successfully
Proficient in Word
PowerPoint
Teams
Excel
Affiliations
Sigma Theta Tau International Honor Society of Nursing
ANCC
ANA
Certification
ANCC Board Certification (Certified to 2030)
CME - Medical Examiner Certification (2026)
Publications
Publication:
Walker, R., Hayes, D., Oraka, E. & Leon, A. (2016)
The effect of a nutrition intervention on parents living in a rural Georgia community, Journal of Georgia Public Health, Vol 6: 1
doi: 10.21633/jgpha.6.106
Timeline
Family Nurse Practitioner
Urgent Care Group
08.2025 - CurrentRead More
Associate Clinical Director
OptumHealth
10.2024 - 01.2025Read More
Associate Director Learning and Development
Optum
03.2021 - 10.2024Read More
Visiting Professor- Parttime- Remote
Chamberlain University College of Nursing
03.2016 - CurrentRead More
Clinical Educator
Optum
02.2016 - 03.2021Read More
Clinical HouseCalls Practitioner
Optum
08.2011 - 02.2016Read More
Family Nurse Practitioner
Reddy Urgent Care
08.2011 - 08.2012Read More
Clayton Pediatrics
Toccoa Clinic Medical Associates
02.2005 - 08.2011Read More
Emergency Family Nurse Practitioner
Stephens County Hospital
03.2004 - 08.2011Read More
Family Nurse Practitioner for Pediatric Practice
Palm Beach Pediatrics
02.2003 - 02.2004Read More
Emergency Family Nurse Practitioner
North Broward Medical Center
02.2001 - 03.2004Read More
George Washington University
MBA from Business
Read More
Brenau University
Doctorate of Nursing Practice from Nursing Leadership And Management