Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Regina Whitaker

Washington DC,DC

Summary

Experienced food service professional with over 10 years in the hospitality industry. Returning to the workforce after a brief hiatus to care for an elderly parent, bringing a renewed dedication to customer service excellence. Proven track record in cash handling, team leadership, and maintaining high standards of cleanliness and efficiency. Seeking a fulltime, hands-on role with opportunities for growth and advancement.

Overview

9
9
years of professional experience

Work History

Ticket Processor

Verra Mobility
02.2023 - 11.2024
  • Supported team members in their tasks, contributing to overall team success.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Maintained accurate records and ensured timely completion of all necessary events.
  • Reduced errors with meticulous attention to detail and thorough review of documentation.
  • Enhanced team collaboration, sharing best practices for efficient processing techniques.

Cashier

Wegmans Family Food Markets
12.2022 - 01.2024
  • Resolved customer complaints and maintained a clean and tidy checkout area
  • Utilized POS system for cash and credit card transactions
  • Arranged and replenished service desk displays and merchandise racks
  • Welcomed and assisted customers with product inquiries
  • Managed cash drawers at the beginning and end of shifts

Head Cashier

Frager's Hardware
08.2019 - 01.2022
  • Managed frontend operations and handled register duties
  • Assisted cashiers with line management and breaks
  • Ensured accurate stock levels and managed special orders

Cashier/Customer Service

Dean & DeLuca
03.2018 - 10.2018
  • Assisted customers with checkout processes
  • Handled cash and credit/debit card transactions
  • Maintained clean and sanitized work areas
  • Prepared food and provided excellent customer service

Housekeeper

Hampton by Hilton
02.2017 - 11.2017
  • Ensured cleanliness and hygiene in rooms and public areas
  • Changed linens, cleaned carpets, and sanitized bathrooms
  • Inspected rooms and reported necessary repairs
  • Attended training sessions and meetings

Cook

University of Maryland University College (UMUC)
01.2016 - 01.2017
  • Cleaned food preparation areas and operated kitchen appliances
  • Seasoned and prepared foods according to recipes
  • Assisted with food preparations and adjusted for dietary concerns
  • Maintained accurate records of food purchases and organized food storage

Education

High School Diploma - Communications

Chamberlain Vocational High School
Washington, DC

Skills

  • Effective Communication
  • Exceptional Customer Service
  • Team Collaboration
  • Time Management
  • Interpersonal Skills
  • Problem-solving
  • Attention to Detail
  • Training and Development
  • Microsoft Word/PowerPoint
  • Food Service Operations
  • Basic Math Skills
  • Data entry experience
  • Data entry background
  • Microsoft Excel

Personal Information

Willing To Relocate: Anywhere

Timeline

Ticket Processor

Verra Mobility
02.2023 - 11.2024

Cashier

Wegmans Family Food Markets
12.2022 - 01.2024

Head Cashier

Frager's Hardware
08.2019 - 01.2022

Cashier/Customer Service

Dean & DeLuca
03.2018 - 10.2018

Housekeeper

Hampton by Hilton
02.2017 - 11.2017

Cook

University of Maryland University College (UMUC)
01.2016 - 01.2017

High School Diploma - Communications

Chamberlain Vocational High School

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Regina Whitaker