Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Regina Willerson

Cleveland, Tennessee,TN

Summary

Dynamic Provider Data Specialist with Cigna, adept at enhancing data management and provider relations. Successfully streamlined processes, improving efficiency and accuracy. Proficient in HIPAA compliance and Microsoft Excel, I excel in fostering positive relationships while ensuring timely access to critical information, contributing to superior patient care and organizational success.

Healthcare professional skilled in managing and validating provider data to ensure operational efficiency. Expertise in maintaining databases and implementing data integrity measures. Known for collaborative teamwork and adaptability in dynamic environments. Strong analytical skills and attention to detail.

Overview

15
15
years of professional experience

Work History

Provider Data Specialist

Cigna
08.2017 - 05.2025
  • Streamlined data entry processes for increased efficiency and reduced errors.
  • Provided exceptional customer service by promptly resolving provider inquiries and concerns related to their data.
  • Participated in continuous improvement initiatives aimed at enhancing the overall efficiency of the Provider Data Specialist role within the organization.
  • Managed multiple projects simultaneously, ensuring all deadlines were met while maintaining a high level of accuracy and professionalism in the work produced.
  • Supported providers with accurate data entry and maintenance, fostering positive relationships between providers and the organization.

Health Information Management Clerk

Medicopy
11.2010 - 12.2016
  • Improved patient data accuracy by thoroughly reviewing and validating medical records.
  • Enhanced the efficiency of health information management processes by streamlining filing systems and implementing digital solutions.
  • Assisted in the transition to electronic health record systems, reducing paper waste and improving information accessibility.
  • Managed release-of-information requests, safeguarding patient privacy while providing necessary data to authorized individuals.
  • Ensured timely access to accurate patient information for medical professionals, contributing to better patient care.

Education

High School Diploma -

Ooltewah High
Ooltewah, TN

No Degree - Health Info. MGMT.

White Oak Technical College
Chattanooga, TN

Skills

  • HIPAA compliance
  • Microsoft Excel
  • Audit preparation
  • Provider relations
  • Data management

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].

Timeline

Provider Data Specialist

Cigna
08.2017 - 05.2025

Health Information Management Clerk

Medicopy
11.2010 - 12.2016

High School Diploma -

Ooltewah High

No Degree - Health Info. MGMT.

White Oak Technical College

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