REGINA WILSON
Livermore,KY
Summary
Proven Administrative Professional with a track record of enhancing efficiency at Pate & Company CPAs. Expert in QuickBooks and payroll processing, coupled with exceptional customer relations skills. Achieved a significant reduction in processing errors by 30%. Skilled in accounts receivable management and administrative support, ensuring compliance and fostering strong client relationships.
Overview
27
27
years of professional experience
Work History
Bookkeeping Assistant
Pate & Company CPAS
02.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained payroll information by calculating, collecting, and entering data.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.
Administrative Assistant
Livermore Industrial Plating
03.1997 - 05.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained payroll information by calculating, collecting, and entering data.
- Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Education
No Degree - Accounting
Owenboro Business College
Owensboro, KY 06.1988
High School Diploma -
Mclean County High Scholl
McLean County, KY05.1983
Skills
- Quickbooks
- Bank Reconciliation
- Customer Relations
- Payroll Processing
- Accounts receivable management
- Payroll Administration
- Data inputting
- Invoice Processing
- Account Reconciliation
- Administrative Support
Timeline
Bookkeeping Assistant
Pate & Company CPAS
02.2019 - Current
Administrative Assistant
Livermore Industrial Plating
03.1997 - 05.2018
No Degree - Accounting
Owenboro Business College
High School Diploma -
Mclean County High Scholl
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