V. Regina Sims-Pitt
Charlotte,NC
Summary
Offering strong analytical mindset and keen interest in risk assessment, eager to learn and grow in dynamic environment. Brings ability to quickly grasp complex financial data and regulatory requirements. Ready to use and develop skills in data analysis and decision-making in Renewal underwriter role.
Overview
26
26
years of professional experience
Work History
Underwriter Assocaite
The Hartford Insurance Company
06.2019 - Current
- Manage and underwrite Middle Market book of business for network partners for Reverse Flow renewals.
- Unlimited underwriting authority for Reverse Flow book.
- Review information from submitted requests to policy output documents to verify accuracy and completeness during the underwriting process.
- Review and verification of underwriting data and rating to determine risk eligibility. Examination of correspondence from agents, insurance application and other company documents to determine if changes are needed.
- Update local premium on local international polices.
- Review rate, quote and bind risk within UW authority and guidelines.
- Determination that accounts are compliant with state and international regulations.
- Serve as a point of contact for network partners and underwriters and provide optimal customer service experience.
- Bind and set up policy for issuance.
- Follow-up on local polices issuance and payments.
- Underwrite, quote and bind new business for Reverse Flow.
- Train Account Manager on Reverse Flow procedures and workflow.
Underwriter Associate Fre Team
The Hartford Insurance Company
06.2021 - 04.2022
- Examination of correspondence from agents, insurance application and other company documents to determine if changes are required.
- Rate all lines of business – Property, General Liability, Auto, Marine, Umbrella and Workers Compensation.
- Cross-Sell various lines of business
- Rate, price, and issue renewals through PolicyCenter.
- Review claims.
- Complete Cue documentation – Fred, Adapt, and pricing document.
- Bind and issue risk within UW authority and guidelines.
- Determination that accounts are compliant with state regulations.
- Provide customer service to internal and external partners.
- Collaborate with Pilot Energy department test property in updated PolicyCenter rating tool.
- Continue performance of Reverse Flow duties.
Express/Reverse Flow Senior Account Manager
The Hartford Insurance Company
06.2020 - 06.2021
- Functional knowledge of Commercial Lines rating experience
- Supporting the Underwriter in the sales acquisition process through a variety of services that may include account coordination, new business and renewal policy essential services, report ordering, preliminary classification of new business, and data collection.
- Reviewing, preparing work orders for rating and issuing policies.
- Good automation skills and strong technical ability
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients..
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Streamlined account management processes, improving overall efficiency and productivity.
- Provided extensive support in sales, technical and business areas to key accounts.
- Mentored Express Account Managers fostering their professional growth and skills development within the company.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Ability to shift work efforts quickly and make decisions in a fast past environment.
Senior Account Manager
The Hartford Insurance Company
06.1999 - 06.2021
- Applies screening criteria in accordance with guidelines.
- Responsible for supporting the Underwriter in the sales acquisition process through a variety of services that may include account coordination, new business and renewal policy essential services, report ordering, preliminary classification of new business, and data collection.
- Responsible for reviewing, preparing work orders for rating and issuing policies.
- Highly skilled in Commercial Insurance coverage's. - Workers Compensation, Property, General Liability, Auto, Marine and Umbrella,
- Communicates with customers to obtain needed and required underwriting information and resolves problems.
- Effectively balance quality, and timeliness while working alongside the Underwriter to Manage a Book of Business.
- Good automation skills and strong technical ability.
- Ability to shift work efforts quickly and make decisions in a fast past environment
Education
Associate of Science - Business Administration
University of Phoenix
Tempe, AZ2012
Skills
- Underwriting guidelines
- Analyzing data
- Documentation review
- Risk assessment
- Application review
- Relationship building
- Data collection
- Data interpretation
- Client relationship building
- Coverage determination
- Policy interpretation
- Policy renewal
- Policy development
- Building strong relationships
- Quoting and pricing policies
- Underwriting calculations
- Renewing policies
- Teamwork and collaboration
- Documentation
- Organizational skills
- Agent support
- Quote preparation
- Written communication
- Decision-making
- Excellent communication
- Time management
- Multitasking Abilities
- Interpersonal communication
- Active listening
- Teamwork
- Problem-solving
- Attention to detail
- Critical thinking
- Goal setting
- Professionalism
Accomplishments
- Managed Reverse Flow entire renewal book of business.
- Achieved positive result through effectively helping with underwriting and pricing new business due to underwriter vacancy.
- Maintain positive relationship with international partners by communicating status on open items outstanding items.
- Maintain 92% renewal retention rate within Multinational Control Master Program.
Timeline
Underwriter Associate Fre Team
The Hartford Insurance Company
06.2021 - 04.2022
Express/Reverse Flow Senior Account Manager
The Hartford Insurance Company
06.2020 - 06.2021
Underwriter Assocaite
The Hartford Insurance Company
06.2019 - Current
Senior Account Manager
The Hartford Insurance Company
06.1999 - 06.2021
Associate of Science - Business Administration
University of Phoenix
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