Regina Zambrano Duran
Miami,United States
Summary
Dedicated and compassionate Registered Nurse with strong clinical, organizational, and interpersonal skills. Detail-oriented and highly organized, with experience in patient-centered care, clinical documentation, and interdisciplinary collaboration. Motivated to maintain a full-time position that offers professional growth while contributing to high-quality healthcare and improved patient outcomes. Strong focus on teamwork. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Miramar Primary Care
11.2023 - Current
- Assisted in patient intake, ensuring accurate collection of medical history, medication information, symptoms, allergies and vital signs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Prepared lab specimens for diagnostic evaluation
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered vaccinations and performed routine lab tests in compliance with safety protocols.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines, disposing of biohazardous waste properly, and following proper sterilization techniques for medical equipment
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations from insurance companies ahead of medical services when necessary.
- Scheduled patient appointments and coordinated follow-up communications to enhance care continuity.
- Implemented electronic health record (EHR) system updates, enhancing data accuracy and access speed.
- Educated patients on treatment plans and medication usage, fostering adherence and understanding.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Mentored junior staff on best practices for patient interaction and administrative tasks.
- Collaborated with healthcare providers to optimize care delivery and resolve patient concerns effectively.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Registered patients and completed associated paperwork for accurate records.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.
Clinical Research Coordinator
South Florida Research Phase I-IV,Inc
04.2023 - 10.2023
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- EDC skills: Inform,Medidata, Medpace, BioClinica, IBM, Veeva,
- IRT skills: Perceptive, Medpace, PPD, Suvoda, Almac, Bracket.
- Phase 2/3, Randomized, Double-blind, Placebo-controlled, Multicenter, Prospective Study to assess efficacy, safety, and pharmacokinetics of subcutaneous administered Olanzapine in Schizophrenic patients.
- Phase 3, 12 weeks, Multicentre, Randomized, Double blind, Placebo controlled, 2-Arm, Fixed-dose Trial to evaluate efficacy, safety, and tolerability of Brexpiprazole (OPC-34712) in treatment of subject with Agitation associated with Dementia of Alzheimer's type.
- Phase 3, Randomized, Double-blind, Placebo-controlled, Multicenter Study in adults determine efficacy and safety of AZD7442, combination product of two monoclonal antibodies, for post-exposure prophylaxis of COVID-19.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Followed informed consent processes and maintained records.
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Maintained compliance with protocols covering patient care and clinical trial operations.
Medical Assistant, Phlebotomy
Pasteur Medical Clinical
11.2022 - 06.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Logged patient information and recorded results into system.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Doctor of Medicine
MINSAP.CUBA
09.2011 - 06.2022
- Reviewed patient progress to document effects of any prescribed medication.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Communicated one-on-one with patients during consultative appointment to explain treatment plan and educate on upcoming procedures.
- Supervised trainees, medical students, residents and fellows to help each achieve proficiency in field.
- Analyzed patient's medical history, medication allergies, physical condition and examination results to determine best procedure.
- Designed treatment plan for patients.
- Developed team communication and information for meetings.
- Served customers in friendly efficient manner following outline steps of service.
- Collaborated with other medical professionals to check patients wishes and care.
- Administered pain relief medication.
Education
MSN-DE Nursing - Nursing
Miami Regional University
Miami, FL08-2025
Master of Science - Clinical Research Coordinator
CITI GCP Certification
Miami, FL04.2023
Registered Medical Assistant- RMA - Registered Medical Assistant
HUMBOLDT INTERNATIONAL UNIVERSITY
Miami, FL11.2022
Registered Electrocardiograph Technician-EKG - Registered Electrocardiograph Technician-EKG
HUMBOLDT INTERNATIONAL UNIVERSITY
Miami, FL11.2022
Registered Phlebotomy Technician-RPT - Registered Phlebotomy Technician-opt
HUMBOLDT INTERNATIONAL UNIVERSITY
Miami, FL05.2022
M.D. - Family Medicine
University of Medical Sciences
Santiago De Cuba.Cuba07.2011
Skills
- Patient Health Information Access
- Injury control
- Emergency medical treatment
- Phlebotomy techniques
- Laboratory specimen collection
- Laboratory maintenance
- Sterilization techniques
- Prioritizing stat orders
- Insurance authorizations
- Vital sign monitoring
- First Aid/CPR
- In office procedures
- Medical procedures
- Procedure assistance
- Simple dressings
- Wound care
- Immunization administration
- Electrocardiographic rhythm recognition
- Medical Records Management
- Insurance verification
- Appointment setting
- Patient flow management
- Medical supply inventory
- Trial Management
- Good Clinical Practices
- Research Experience
- Family education
- Written Communication
- Teamwork and Collaboration
- Professionalism and ethics
Timeline
Medical Assistant
Miramar Primary Care
11.2023 - Current
Clinical Research Coordinator
South Florida Research Phase I-IV,Inc
04.2023 - 10.2023
Medical Assistant, Phlebotomy
Pasteur Medical Clinical
11.2022 - 06.2023
Doctor of Medicine
MINSAP.CUBA
09.2011 - 06.2022
Registered Medical Assistant- RMA - Registered Medical Assistant
HUMBOLDT INTERNATIONAL UNIVERSITY
Registered Electrocardiograph Technician-EKG - Registered Electrocardiograph Technician-EKG
HUMBOLDT INTERNATIONAL UNIVERSITY
Registered Phlebotomy Technician-RPT - Registered Phlebotomy Technician-opt
HUMBOLDT INTERNATIONAL UNIVERSITY
M.D. - Family Medicine
University of Medical Sciences
MSN-DE Nursing - Nursing
Miami Regional University
Master of Science - Clinical Research Coordinator
CITI GCP Certification