Summary
Overview
Work History
Education
Skills
Timeline
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Regina Zambrano Duran

Miami,United States

Summary

Dedicated and compassionate Registered Nurse with strong clinical, organizational, and interpersonal skills. Detail-oriented and highly organized, with experience in patient-centered care, clinical documentation, and interdisciplinary collaboration. Motivated to maintain a full-time position that offers professional growth while contributing to high-quality healthcare and improved patient outcomes. Strong focus on teamwork. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

14
14
years of professional experience

Work History

Medical Assistant

Miramar Primary Care
12741 Miramar Parkway S103 Miramar Florida 33027
11.2023 - Current
  • Assisted in patient intake, ensuring accurate collection of medical history, medication information, symptoms, allergies and vital signs.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Prepared lab specimens for diagnostic evaluation
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Administered vaccinations and performed routine lab tests in compliance with safety protocols.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines, disposing of biohazardous waste properly, and following proper sterilization techniques for medical equipment
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations from insurance companies ahead of medical services when necessary.
  • Scheduled patient appointments and coordinated follow-up communications to enhance care continuity.
  • Implemented electronic health record (EHR) system updates, enhancing data accuracy and access speed.
  • Educated patients on treatment plans and medication usage, fostering adherence and understanding.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Mentored junior staff on best practices for patient interaction and administrative tasks.
  • Collaborated with healthcare providers to optimize care delivery and resolve patient concerns effectively.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Registered patients and completed associated paperwork for accurate records.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.

Clinical Research Coordinator

South Florida Research Phase I-IV,Inc
Miami Spring, Fl
04.2023 - 10.2023
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • EDC skills: Inform,Medidata, Medpace, BioClinica, IBM, Veeva,
  • IRT skills: Perceptive, Medpace, PPD, Suvoda, Almac, Bracket.
  • Phase 2/3, Randomized, Double-blind, Placebo-controlled, Multicenter, Prospective Study to assess efficacy, safety, and pharmacokinetics of subcutaneous administered Olanzapine in Schizophrenic patients.
  • Phase 3, 12 weeks, Multicentre, Randomized, Double blind, Placebo controlled, 2-Arm, Fixed-dose Trial to evaluate efficacy, safety, and tolerability of Brexpiprazole (OPC-34712) in treatment of subject with Agitation associated with Dementia of Alzheimer's type.
  • Phase 3, Randomized, Double-blind, Placebo-controlled, Multicenter Study in adults determine efficacy and safety of AZD7442, combination product of two monoclonal antibodies, for post-exposure prophylaxis of COVID-19.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Followed informed consent processes and maintained records.
  • Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
  • Maintained compliance with protocols covering patient care and clinical trial operations.

Medical Assistant, Phlebotomy

Pasteur Medical Clinical
Miami Gardens, FL
11.2022 - 06.2023
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Logged patient information and recorded results into system.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Completed EKGs and other tests based on patient presentation in office.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Doctor of Medicine

MINSAP.CUBA
Santiago De Cuba.Cuba
09.2011 - 06.2022
  • Reviewed patient progress to document effects of any prescribed medication.
  • Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
  • Communicated one-on-one with patients during consultative appointment to explain treatment plan and educate on upcoming procedures.
  • Supervised trainees, medical students, residents and fellows to help each achieve proficiency in field.
  • Analyzed patient's medical history, medication allergies, physical condition and examination results to determine best procedure.
  • Designed treatment plan for patients.
  • Developed team communication and information for meetings.
  • Served customers in friendly efficient manner following outline steps of service.
  • Collaborated with other medical professionals to check patients wishes and care.
  • Administered pain relief medication.

Education

MSN-DE Nursing - Nursing

Miami Regional University
Miami, FL
08-2025

Master of Science - Clinical Research Coordinator

CITI GCP Certification
Miami, FL
04.2023

Registered Medical Assistant- RMA - Registered Medical Assistant

HUMBOLDT INTERNATIONAL UNIVERSITY
Miami, FL
11.2022

Registered Electrocardiograph Technician-EKG - Registered Electrocardiograph Technician-EKG

HUMBOLDT INTERNATIONAL UNIVERSITY
Miami, FL
11.2022

Registered Phlebotomy Technician-RPT - Registered Phlebotomy Technician-opt

HUMBOLDT INTERNATIONAL UNIVERSITY
Miami, FL
05.2022

M.D. - Family Medicine

University of Medical Sciences
Santiago De Cuba.Cuba
07.2011

Skills

  • Patient Health Information Access
  • Injury control
  • Emergency medical treatment
  • Phlebotomy techniques
  • Laboratory specimen collection
  • Laboratory maintenance
  • Sterilization techniques
  • Prioritizing stat orders
  • Insurance authorizations
  • Vital sign monitoring
  • First Aid/CPR
  • In office procedures
  • Medical procedures
  • Procedure assistance
  • Simple dressings
  • Wound care
  • Immunization administration
  • Electrocardiographic rhythm recognition
  • Medical Records Management
  • Insurance verification
  • Appointment setting
  • Patient flow management
  • Medical supply inventory
  • Trial Management
  • Good Clinical Practices
  • Research Experience
  • Family education
  • Written Communication
  • Teamwork and Collaboration
  • Professionalism and ethics

Timeline

Medical Assistant

Miramar Primary Care
11.2023 - Current

Clinical Research Coordinator

South Florida Research Phase I-IV,Inc
04.2023 - 10.2023

Medical Assistant, Phlebotomy

Pasteur Medical Clinical
11.2022 - 06.2023

Doctor of Medicine

MINSAP.CUBA
09.2011 - 06.2022

Registered Medical Assistant- RMA - Registered Medical Assistant

HUMBOLDT INTERNATIONAL UNIVERSITY

Registered Electrocardiograph Technician-EKG - Registered Electrocardiograph Technician-EKG

HUMBOLDT INTERNATIONAL UNIVERSITY

Registered Phlebotomy Technician-RPT - Registered Phlebotomy Technician-opt

HUMBOLDT INTERNATIONAL UNIVERSITY

M.D. - Family Medicine

University of Medical Sciences

MSN-DE Nursing - Nursing

Miami Regional University

Master of Science - Clinical Research Coordinator

CITI GCP Certification