Terrance Taylor
Taylor
Summary
Dynamic and reliable professional with extensive experience at IGLOO, excelling in shipping and receiving operations. Proven ability in effective communication and conflict resolution, ensuring timely deliveries and maintaining safety compliance. Skilled forklift operator with a strong commitment to teamwork and customer service, consistently achieving operational efficiency.
Overview
16
16
years of professional experience
Work History
Delivery Driver/Furniture Mover
Plantation Furniture
01.2026 - Current
- Loaded and unloaded items with care, ensuring safe transport and delivery.
- Moved, packed, and unpacked furniture with care to avoid damage during relocation.
- Wrapped and protected items with suitable materials to prevent damage during transport.
- Placed furniture in specified locations based on detailed client instructions.
- Transport Goods: Delivery drivers collect items from warehouses or stores and deliver them to customers or businesses, following assigned routes and schedules.
- Route Planning: They must plan efficient routes using GPS or mapping software to ensure timely deliveries and minimize delays.
- Customer Service: Delivery drivers interact with customers, providing a friendly and professional service. They may answer questions, handle complaints, and obtain signatures for delivered items.
- Conducted inventory checks to confirm no items were lost or damaged throughout transport.
- Completed paperwork related to deliveries, logging mileage, fuel use, and any incidents during shifts.
- Conducted routine vehicle checks to maintain optimal working condition and prevent breakdowns.
- Collaborated with team members to facilitate efficient and safe moving operations.
Forklift Operator
IGLOO
05.2024 - 12.2025
- Loaded pallets, boxes, products & or materials & transported loads to designated areas.
- Unloaded & stacked material by raising & lowering lifting device.
- Fulfilled outgoing shipment orders to meet customer deadlines and ensure timely delivery.
- Labeled materials for shipment & loaded on trucks by forklift or pallet jack.
- Completed forklift inspection log at shift start to ensure equipment safety and compliance.
- Shrink wrapped up to 60 pallets per shift.
- Kept designated work area clean, organized & safe.
- Used an RF scanner gun for inventory transactions & shipping materials.
- Organized & secured stored materials & parts at designated areas of the warehouse.
- Maintained up-to-date forklift training and certification records for compliance with company safety standards.
- Reported and documented damaged racks, faulty equipment, or safety hazards to maintain workplace safety.
- Manually transported equipment weighing 80lbs+ throughout the warehouse by pallet jack.
- Weighed materials/products & recorded weight on tags, labels or production schedules.
- Weighed materials & recorded production data on day log sheet for warehouse supervisor.
- Accurately counted & inspected received inventory.
Patrol Security Officer
IGLOO
05.2023 - 05.2024
- Patrol assigned areas, monitoring the premises to prevent unauthorized access & maintained order.
- Conducted routine security checks, inspecting doors, windows & gates to detect tampering or damage, enhancing overall safety.
- Monitored surveillance cameras & alarm systems, promptly identifying and responding to security threats, ensuring swift resolution.
- Conducting access to control procedures, verifying identification & credential of individuals entering restricted areas.
- Inspection of vehicles & belongings, detecting & confiscating prohibited items within the vehicles.
- Collaborated with law enforcement agencies, providing support and assistance during emergencies.
- Identified and reported all fire hazards and safety violations to maintain a safe environment.
- Addressed inquiries and resolved issues related to disturbances on the property, maintaining a secure and orderly environment.
- Greeted and interacted politely with guests upon entering and leaving the property, ensuring a welcoming atmosphere.
- Verified and accurately recorded visitor and customer information in the sign-in log to maintain security.
- Provided training to new security officers on security policies, procedures & practices.
- Answered and screened all incoming calls at the front desk, directing inquiries to the appropriate departments.
- Office duties included filing, faxing, scanning, copying, data entry & answering the phones.
- Patrolled & surveyed the buildings' grounds.
Shipping & Receiving/Stocker
H.E.B Grocery
04.2010 - 05.2023
- Loaded and unloaded freight from delivery trucks to maintain timely operations.
- Operated equipment like forklifts or pallet jacks to move heavy items.
- Ability to lift and move 300+ lbs. with the aid of the pallet jack.
- Ensuring the shelves are stocked with the correct items and quantities, rotating stock to sell older items first.
- Organized and replenished shelves and displays to optimize product availability.
- Inspected inventory for damaged or outdated products to ensure quality control.
- Maintaining clean and safe efficient working environment, OSHA certified.
Education
Associate - Science
Trinity Valley Junior College
Athens, Texas01-2005
Associates - Language Arts
Trinity Valley Junior College
Athens, Texas01-2003
Skills
- Load Security Techniques
- Accident Response Training
- Shipping and Receiving
- Cargo Handling Techniques
- Material Handling Operations
- Loading and unloading
- Route planning
- Basic Vehicle Care
- Map reading and navigation skills
- Safety compliance
- Order picking and processing
- Safe Load Handling
- Safe driving record
- Time management
- Communication skills
- Conflict Resolution
- Customer service
- Team collaboration
- Verbal communication
- Writing skills
Timeline
Delivery Driver/Furniture Mover
Plantation Furniture
01.2026 - Current
Forklift Operator
IGLOO
05.2024 - 12.2025
Patrol Security Officer
IGLOO
05.2023 - 05.2024
Shipping & Receiving/Stocker
H.E.B Grocery
04.2010 - 05.2023
Associate - Science
Trinity Valley Junior College
Associates - Language Arts
Trinity Valley Junior College