Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Regina (Gina) Pahl

Corbin,KY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Store Manager

Dollar Tree
08.1994 - 05.2005
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Assistant Store Manager

Food Lion
04.1992 - 02.1994
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Reported issues to higher management with great detail.
  • Supervised the creation of exciting merchandise displays to catch the attention of store customers.
  • Rotated merchandise and displays to feature new products and promotions
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths

Education

High School Diploma -

Stratford High School
Goose Creek, SC
06.1989

Skills

  • Visual Displays
  • Loss Prevention Goals Monitoring
  • Store Display Creation
  • Critical Thinking
  • Performance Goals
  • Planogram Execution
  • Complex Problem-Solving
  • Customer Service
  • Time Management
  • Accounts Payable and Accounts Receivable
  • Accurate Cash Handling
  • Retail Inventory Management
  • POS Inventory System Operation
  • Cash Counting

Accomplishments

  • Managed a store that exceeded company expectations in every category during each quarter.
  • Supervised team of twenty to thirty staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Additional Information

Working in retail has provided me with valuable skills that I have been able to apply to various areas of my life.

Time-management: In retail, it is essential to manage time effectively to ensure that tasks are completed within the required timeframe. This skill has helped me to prioritize tasks and complete them efficiently in other areas of my life.

Organization: Retail requires a high level of organization to ensure that products are properly displayed and inventory is managed effectively. This skill has helped me to stay organized in other areas of my life, such as managing my schedule and keeping my living space tidy.

Sales Skills: In retail, it is important to understand the needs of customers and provide them with the best possible experience. This skill has helped me to communicate effectively and build relationships with others, which has been beneficial in both personal and professional settings.

Timeline

Store Manager

Dollar Tree
08.1994 - 05.2005

Assistant Store Manager

Food Lion
04.1992 - 02.1994

High School Diploma -

Stratford High School
Regina (Gina) Pahl