Regina L. Jones-Austin

Provides senior human resources consultative services to the Flight Standards Service at the Federal Aviation Administration.

• Provides human capital and position management, human resource policy development and implementation and program management services.
• Created and implemented HR strategies and initiatives aligned with business objectives.
• Worked with HR department to create policies as needed for corporate initiatives; such as but not limited to; employee referral bonuses and agency-specific aviation safety inspector qualification requirements
• Researched, identified and maintained knowledge of agency specific and Office of Personnel management policies and regulations.

Strategic HR Advising

• Provide data-driven insights and analysis to advise senior management on HR matters, including workforce planning and strategic decision-making.
• Conduct in-depth research and analysis of industry trends, emerging workforce dynamics, and best practices to inform HR strategy.

Workforce Planning

• Collaborate with position management teams to forecast future staffing needs and create strategies for talent acquisition and retention.

Position Management

• Analyze and optimize position structures to align with organizational objectives and budgets.

Policy Development

• Research, develop, and revise HR policies and procedures, ensuring compliance with regulations and alignment with organizational values.
• Collaborate with stakeholders to ensure policies meet regulatory requirements.

Stakeholder Communication

• Effectively communicate research findings and analysis to stakeholders at all levels, translating complex HR policy interpretations into actionable recommendations.

Continuous Improvement

• Stay updated on HR trends, technologies, and best practices to enhance HR processes and contribute to organizational excellence.

Provides commercial and Federal clients the full spectrum of human capital programs; specializing in talent acquisition, performance management, human resource policy, virtual assist, AI form design and program management services.

Human Resource Services

• Designed a five-day interactive Federal Employee Benefits course that prepares human resource specialist to be able to advise new, current and separating employees on the following subjects: Federal Employees Health Benefit program; Federal Employees Group Life Insurance program; Thrift Savings Plan; Civil Service Retirement System; Civil Service Retirement System Offset; Federal Employees Retirement System; Phased Retirement; and Social Security retirements/entitlements.

Form Design Expertise

• Proficient in designing custom online forms and surveys using AI software, with a strong focus on user experience and data collection efficiency.
• Skilled in creating visually appealing and intuitive forms that align with client or organizational branding and requirements.
• Experienced in leveraging software features, such as conditional logic, integrations, and widgets, to enhance form functionality.

Responsive Design

• Ensure that forms are responsive and compatible with various devices, ensuring accessibility and usability for a wide range of users.
• Implement mobile-friendly designs to accommodate users on smartphones and tablets, improving overall form accessibility.

Client Collaboration

• Collaborate closely with clients or stakeholders to understand their specific form requirements and objectives, providing expert guidance on form design best practices.
• Effectively communicate design concepts and iterate based on client feedback to achieve the desired form outcomes.

Problem Solving

• Identify and address design challenges and issues proactively, finding creative solutions to improve form usability and effectiveness.
• Conduct usability testing and gather feedback to refine and optimize form designs.

Program and Project Management

• Successfully led and executed a variety of productions and events, demonstrating strong project management skills from inception to completion.
• Developed detailed project plans, coordinated schedules, and managed resources to ensure seamless and on-time delivery of performances and programs.
• Implemented efficient workflow processes, optimizing production timelines and enhancing overall project efficiency.
• Collaborated with cross-functional teams, including creative, technical, and administrative staff, to achieve production goals and exceed audience expectations.

Strategic Marketing and Sales

• Demonstrated expertise in ticket sales strategies, driving revenue growth through effective pricing, promotions, and sales tactics.
• Implemented successful marketing campaigns to boost ticket sales, including online promotions, group sales initiatives, and partnership collaborations.
• Developed and executed strategic marketing campaigns for entertainment products or services, leveraging market research and consumer insights to maximize reach and impact.
• Created engaging content and experiences to captivate and retain the audience's interest, driving awareness.

Served as the agency expert and advisor to the Administrator, Deputy Administrator, the Assistant Administrator for Human Resource Management and other agency executives on personnel matters in the FAA Senior Executive Service; and managed a staff that provided policy development, operational support, and consultation to agency executives.

Represented the agency in meetings and projects with the Office of the Secretary of Transportation, Office of Personnel Management and other agencies. Lead the development of executive system personnel programs and policies, including innovative executive recruitment, and executive workforce planning

• Recruited, hired and trained employees on operations and performance expectations.
• Cultivated and maintained relationships to promote positive work culture.
• Guided and motivated staff to drive maximum performance.
• Developed and presented new ideas and conceptualized new approaches and solutions.
• Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
• Partnered with staff to create professional development plans to support personal and business growth.
• Coordinated activities with other departments to expedite work and improve interdepartmental performance.
• Generated reports to review data and issue corrective actions for improvements.

Leader and Management Development

• Designed and implemented leadership and management development programs, nurturing talent and cultivating a robust leadership pipeline.
• Conducted assessments and coaching sessions to enhance leadership capabilities and drive organizational growth.

HR Strategy and Recruitment

• Developed and executed HR strategies aligned with organizational goals, fostering a high-performance culture and driving recruitment success.
• Led recruitment efforts, employing innovative sourcing techniques and ensuring seamless candidate experiences.

Emerging HR Topics

• Stayed at the forefront of emerging HR trends and topics, such as remote work, employee wellness, and flexible work arrangements.
• Leveraged knowledge of industry advancements to inform HR strategies and practices.

Achieving HR Performance in Evolving Work Environment

• Successfully adapted HR policies and practices to meet the demands of a rapidly evolving work environment, optimizing employee productivity and engagement.
• Implemented flexible work arrangements and remote work policies to accommodate changing workplace dynamics.

Innovations/Accomplishments

Online Executive Bio Book

Gained efficiencies in the delivery of Executive Short Term Incentive Payment

Awards

Secretary of Transportation's Meritorious Achievement - Silver Award

Secretary of Transportation's EEO/Affirmative Action Award

FAA Administrator's Keeping the Promise Award

Consulted with hiring managers to develop new and effective sourcing strategies geared towards attracting top talent. Developed and managed agency-wide corporate outreach/recruitment programs, virtual career fairs and social media marketing plans for mission critical occupations, intern programs, persons with disabilities, veterans and diversity hiring.

More specifically responsibilities included, but are not limited to:

• Developing and implementing diversity recruiting strategy.
• Mentoring and developing HR business partners and staff recruiters.
• Collaborating with Agency marketing leadership to develop vision around talent strategies and branding.
• Consulting and advising management on Behavioral Based Interviewing.
• Recruitment for mission critical occupations (air traffic controllers, aviation safety inspectors, airway transportation system specialists, and acquisition specialist.
• Student programs (Minority Serving Institutions interns, Pathways program).
• Internet recruitment/marketing, social networking, and branding.
• College/university and community outreach and recruitment

Diversity Metrics Integration

• Spearheaded efforts to integrate diversity and inclusion metrics into recruitment processes and performance management systems.
• Analyzed diversity data to identify opportunities for enhancing workforce diversity and promoting a culture of inclusion.

Data-Driven Decision-Making

• Utilized data analytics to make informed HR decisions, in regards to talent acquisition.

Cross-Functional Collaboration

• Collaborated with cross-functional teams to align HR strategies with organizational objectives, fostering a culture of cooperation and shared goals.
• Engaged with executives to ensure HR initiatives supported overall business success.

Compliance and Policy Development

• Ensured HR policies and practices complied with legal and regulatory requirements, reducing organizational risk.

Employee Engagement

• Implemented employee engagement initiatives, boosting morale and retention rates through effective communication and recognition programs.

Innovations

• Presenter OPM Virtual Training Conference - Subject Recruiting via Virtual Career Fair platforms.
• Virtual Recruitment Job Fair Platform
• Designed and conducted Recruiter Training

Awards

• Secretary of Transportation's EEO/Affirmative Action Award
• FAA Administrator's Keeping the Promise Award

Served as the executive officer to the Assistant Administrator for Human Resource Management. Duties included but were not limited to: serving as the interagency and public liaison for the Assistant Administrator. Reviewed all incoming technical and sensitive matters, determined those that should be brought to the attention of the Assistant Administrator with a recommended course of action. Produced ad hoc reports for the use of Congressional testimonies and press releases. Prepared written and oral reports, briefing recommendations, summarized findings and conclusions with supporting materials including proposals, position papers, and testimonies.

• Strategic Advisor -Provided strategic counsel to the Assistant Administrator for Human Resource Management, offering insights on HR policies, workforce planning, and organizational development.
• Executive Support - Offered high-level executive support, managing the Assistant Administrator's schedule, correspondence, and briefing materials for senior leadership meetings and conferences.
• Policy Development - Assisted in the development and revision of HR policies and procedures, ensuring compliance with federal regulations and alignment with agency goals.
• Leadership Liaison - Served as a key liaison between the Assistant Administrator and senior leadership within the agency, fostering effective communication and collaboration.
• Project Management -Oversaw critical HR projects, including those related to talent acquisition, employee development, and diversity and inclusion initiatives.
• Strategic Planning - Contributed to the development of the HR department's strategic plan, outlining goals, objectives, and performance metrics.
• Stakeholder Engagement - Engaged with internal and external stakeholders, including union representatives, to address HR-related matters and promote positive labor-management relations.
• Interagency Collaboration -Collaborated with other federal agencies and departments on HR initiatives, sharing best practices and coordinating efforts to achieve agency-wide goals.
• Change Management - Assisted in managing change initiatives, ensuring smooth transitions and minimizing disruptions within the HR function.
• Emergency Response - Played a role in emergency response planning and continuity of operations, ensuring HR functions continued uninterrupted during crises.
• Staff Development: Mentored and developed staff within the Office of Human Resource Management, fostering a culture of growth and excellence.

Consulted with and advised senior leadership across the agency on matters related to sexual harassment and inappropriate behavior based on protected classes and categories. Applied advanced principles and techniques of managerial analysis and provided expert advice on highly complex, sensitive and unprecedented issues. Managed weekly meetings, developed weekly and annual Board reports. Reviewed management inquiries and Security generated reports of investigation.

• Reengineered Rulemaking Process - Managed the oversight of a comprehensive reengineering effort of the rulemaking process within the aviation industry, optimizing efficiency, and reducing regulatory burdens.
• Aviation Rulemaking Advisory Committee - Served as the program analyst for the industry-led Aviation Rulemaking Advisory Committee (ARAC), facilitating collaboration between industry stakeholders and regulatory authorities to develop effective aviation regulations.
• Regulation Writing - Led a multidisciplinary team of subject matter experts, economists, lawyers, and environmentalists in the development and drafting of aviation regulations, ensuring alignment with legal requirements, economic impact analysis, and environmental considerations.
• Stakeholder Engagement - Engaged with a diverse group of stakeholders, including industry representatives, government agencies, and environmental organizations, to gather input and feedback on proposed regulations.
• Regulatory Compliance - Ensured that proposed regulations complied with statutory requirements, legal standards, and agency policies, maintaining the highest level of regulatory integrity.
• Documentation and Reporting - Prepared comprehensive reports, regulatory impact analyses, and documentation to support the rulemaking process, facilitating transparency and accountability.
• Project Management - Effectively managed complex rulemaking projects from initiation to publication, meeting tight deadlines and regulatory milestones.

Taught Introduction to American Government (PolySci-101). Conducted 22 quarterly-long classes and delivered undergraduate lessons to students twice weekly. The course provided an introductory look at the systems and major issues facing American government. Emphasis was placed on the application of a general knowledge of the Constitution; and the three major branches of government and current events

• Course Development - Created and developed the curriculum for Political Science 101, focusing on a deep dive into a specific article or amendment of the Constitution, ensuring relevance and engagement for students.
• In-Person Instruction - Conducted dynamic and interactive in-person classes twice a week, fostering an engaging learning environment and facilitating discussions on complex constitutional topics.
• Subject Matter Expertise - Demonstrated expertise in the chosen article or amendment, providing students with a comprehensive understanding of its historical context, legal implications, and societal relevance.
• Pedagogical Innovation - Employed innovative teaching methods and resources, including multimedia presentations, case studies, and debates, to enhance student comprehension and critical thinking.
• Student Engagement - Actively engaged students through open dialogues, debates, and interactive activities, encouraging active participation and a deeper understanding of constitutional principles.
• Assessment and Evaluation - Designed and administered assessments, quizzes, and exams to gauge student comprehension and track their progress throughout the course.
• Feedback and Improvement - Encouraged student feedback and made continuous improvements to the course content and teaching methods based on evaluations and student suggestions.
• Office Hours and Support - Offered regular office hours to provide one-on-one guidance and support for students, addressing their questions and concerns about the course material.
• Interdisciplinary Approach - Integrated interdisciplinary perspectives into the course, illustrating the broader societal impact and connections between constitutional principles and various fields of study.
• Mentoring - Mentored students interested in pursuing political science or related fields, providing guidance on academic and career paths.
• Classroom Management - Maintained a well-organized and inclusive classroom environment, ensuring that all students had equal opportunities to participate and succeed.