Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Reginald Amponsah

Summary

Dedicated, multi-talented marketing and sales professional with 5 years of proven success exceeding goals, generating leads, and retaining customer relationships. Well-versed in managing digital marketing campaigns, content creation, analytics, and bran management. Detail-oriented team player passionate about learning and developing skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Marketing Specialist

SOUNDXTREEM LLC
12.2019 - Current
  • Develop and execute marketing campaigns across various channels (social media, paid advertising)
  • Analyze and report on campaign performance using analytics tools
  • Coordinated trade show participation, maximizing company exposure at industry events.
  • Posted useful, creative, and timely content on social media, to bring awareness to the brand
  • Proposed creative ideas to engage followers with different content types and formats
  • Conduct market research to identify target audience and market trends
  • Coordinated production of the company's advertisement commercial
  • Boosted lead generation through the creation of engaging content for social media platforms.

Branch Banker MLO

PNC BANK
10.2023 - Current
  • Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty
  • Manage and maintain CRM systems (Salesforce)
  • Implemented sales strategies for the promotion of various banking products and services.
  • Establish close working relationships with assigned Bank Business Partners (mortgage, business banking and investment)
  • Researched targeted clients to cross-sell services and products

Lead Teller

PNC BANK
08.2022 - 10.2023
  • Streamlined teller operations for increased accuracy and speed, minimizing wait times for customers.
  • Cash handling Bank Deposits Payments Computer work (Excel and Word) Customer service Associate
  • Contributed to branch success through participation in local community events, promoting brand awareness, and attracting new clientele.
  • Boosted branch sales with proactive product recommendations based on customer needs.
  • Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
  • Assisted in training new tellers to ensure a consistent level of excellent service across the team.

Sales Associate

DILLARD'S
08.2018 - 05.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Gained an understanding of footwear brands and demonstrated enthusiasm and belief in the product and company philosophy, as well as demonstrating awareness of target audiences and knowing which brand is most suitable for each
  • Demonstrating usage of social media skills (specifically Instagram) to target various audiences on different shoes and brands.

Education

Bachelor of Science - MARKETING

Southern New Hampshire University
New Hampton, NH
05.2023

Professional Certification - Digital Marketing And E-Commerce

Google
02.2024

Skills

  • Digital Marketing
  • Digital Analytics & Reporting
  • Salesforce
  • Customer Relationship Management (CRM)
  • Marketing Research
  • Google Analytics
  • Campaign Management
  • Analytics and SEO
  • Social Media Management
  • Social Media Analytics
  • Adobe Creative Cloud
  • Content Development
  • Marketing Strategies
  • Website Management
  • Project Management
  • Managerial Skills
  • Analytical Thinking
  • Critical Thinking
  • Microsoft Office
  • Microsoft Teams
  • Microsoft Outlook
  • Product and Service Sales

Accomplishments

  • Produced mid-budget Sound Xtreem advert- $1000 budget.
  • Increased bookings of Sound Xtreem Services by 18% in first three months of advert campaign
  • Increased engagement on Sound Xtreem website by 26% during website redesign project
  • Successful sales growth during Ecco Shoe promotion through social media (Instagram & Snapchat)
  • Successfully organized, produced, and sold-out multiple Sound Xtreem Venue Events

Affiliations

  • American Marketing Association

Timeline

Branch Banker MLO

PNC BANK
10.2023 - Current

Lead Teller

PNC BANK
08.2022 - 10.2023

Marketing Specialist

SOUNDXTREEM LLC
12.2019 - Current

Sales Associate

DILLARD'S
08.2018 - 05.2021

Bachelor of Science - MARKETING

Southern New Hampshire University

Professional Certification - Digital Marketing And E-Commerce

Google

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Reginald Amponsah