Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Vice President
A&R Bar-B-Q
Memphis, TN
05.2021 - Current
Oversee day-to-day operations while also implementing business development practices for the future
Develop customer service experience by building relationships with customers through authenticity and fairness
Pursue and obtain potential caterings and vendors to boost recurring sales and maximize profits
Created and implemented a sales forecast report to manage budget and accurately create sales goals
Formulated weekly and monthly sales goals by utilizing the P&L and sales projections
Hired, trained, and lead all new hires to achieve a collective goal.
Established performance standards for staff members in order to drive productivity levels up.
Negotiated contracts with vendors for services, products and supplies.
Oversaw human resources functions such as recruitment and employee relations.
Provided oversight of all positions in order to ensure smooth operation of daily activities.
Formulated policies that improved operational efficiency and productivity.
Account Manager
Stonegate Senior Living
Dallas
06.2020 - 05.2021
Collected and oversaw the individual accounts of 80+ residents across multiple facilities
Completed multiple projects one being collaborating with insurance companies to track, bill, and collect on all CV-19 testing
Trained and developed multiple new account managers due to my past performance.
Invoicing Representative
Unified Health Services
Memphis, Tennessee
07.2019 - 05.2020
Researched and reconciled customers’ accounts and invoices to ensure accurate timely billing
Reviewed invoices for accuracy and completeness to obtain any missing or inaccurate information
Started with a goal of pulling 75 invoices per day ended with a goal of 275 notes per day
Trained new hires while balancing a second job and master level college courses.
Graduate Assistant
Harding University Men’s Basketball
Searcy, Arkansas
05.2019 - 05.2020
Role revolved around relationship building and mentoring young men with basketball and life skills
Recruited and analyzed potential targets to see if they were a match with our team and culture
Spearheaded a social media campaign resulting in a 50% increase of traffic over the course of three months
Organized practice schedules, film study, and game plan strategies for opponents on strenuous deadlines.
Education
Bachelor of Business Administration (BBA) – Management Concentration on Entrepreneurship -
HARDING UNIVERSITY
05.2019
Skills
Business Development
Financial Management
Customer Service
Account Management
Negotiation and Persuasion
Decision-Making
Critical Thinking
Recruiting and Hiring
Relationship Building
Team Leadership
Profit Objectives
Timeline
Vice President
A&R Bar-B-Q
05.2021 - Current
Account Manager
Stonegate Senior Living
06.2020 - 05.2021
Invoicing Representative
Unified Health Services
07.2019 - 05.2020
Graduate Assistant
Harding University Men’s Basketball
05.2019 - 05.2020
Bachelor of Business Administration (BBA) – Management Concentration on Entrepreneurship -
CAMARERA at restaurante bar ADARRA, cafetería bar BOAH, bar de tapas MOKI MOKI, cafetería bar ACATUCCICAMARERA at restaurante bar ADARRA, cafetería bar BOAH, bar de tapas MOKI MOKI, cafetería bar ACATUCCI
Demi Chef at Merivale (Ash Street Cellar, Bar Topa, Bar Totti's, Bert's Bar & Brasserie)Demi Chef at Merivale (Ash Street Cellar, Bar Topa, Bar Totti's, Bert's Bar & Brasserie)