Summary
Overview
Work History
Education
Skills
Timeline
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Reginald Boykins

Houston,TX

Summary

Results-oriented and strategic-minded professional with extensive experience in operations management within the logistics industry, seeking a challenging role as an Operations Director at a leading logistics company. Possessing a proven track record of optimizing efficiency, reducing costs, and driving operational excellence, I aim to contribute my expertise to streamline processes and maximize productivity in a dynamic warehouse operations environment. Proven track record of driving operational excellence, optimizing efficiency, and delivering exceptional results, I am committed to leveraging my expertise to support organizational growth and success. Results-driven and technically-savvy Operations Director with a progressive career in manufacturing, production and fabrication. Proven track record of turning around under-performing units by delivering continuous process improvements to drive quality and efficiency. Motivating and respectful leader known for building and managing loyal, high-performance teams. Offering excellent communication, interpersonal and decision-making skills. Thriving in high-pressure environments.

Overview

11
11
years of professional experience

Work History

Operations Director

Forward Air
08.2021 - Current
  • Provide strategic leadership and direction to the operations team, overseeing all aspects of warehouse management, transportation, and supply chain operations
  • Develop and implement operational strategies and initiatives to improve efficiency, reduce costs, and enhance customer satisfaction
  • Collaborate with cross-functional teams to optimize processes and workflows, streamline operations, and drive continuous improvement throughout the organization
  • Analyze operational performance metrics and KPIs to identify trends, opportunities, and areas for improvement, and implement corrective actions as necessary
  • Manage budget planning and forecasting, ensuring efficient allocation of resources and cost-effective operations
  • Cultivate a culture of safety, quality, and accountability, promoting adherence to company policies, procedures, and regulatory requirements
  • Lead and mentor a team of managers and supervisors, providing guidance, support, and professional development opportunities to drive employee engagement and retention
  • Implemented inventory management systems and procedures to optimize inventory levels, minimize stockouts, and reduce carrying costs
  • Led initiatives to streamline warehouse processes, such as layout redesign, workflow optimization, and automation integration, resulting in a 55% increase in efficiency
  • Developed and maintained strong vendor relationships to ensure timely delivery of goods and negotiate favorable pricing terms
  • Conducted regular audits and inspections to maintain compliance with regulatory requirements and quality standards
  • Provided leadership and guidance to warehouse staff, including training, coaching, and performance management, to foster a culture of excellence and continuous improvement.

Operations Manager

Fed Ex
08.2013 - 08.2021
  • Directed day-to-day operations, including inventory management, order fulfillment, transportation, and distribution, to ensure timely and accurate delivery of goods and services
  • Implemented process improvements and automation solutions to optimize workflow efficiency, reduce lead times, and enhance productivity
  • Developed and maintained strong relationships with vendors, carriers, and suppliers to negotiate favorable terms and ensure reliable and cost-effective transportation and logistics services
  • Conducted regular performance reviews and assessments to monitor operational performance, identify areas for improvement, and implement solutions to drive continuous improvement
  • Led initiatives to improve inventory accuracy, reduce shrinkage, and minimize stockouts, resulting in improved customer satisfaction and increased revenue
  • Managed and resolved operational issues and customer inquiries in a timely and efficient manner, ensuring a positive customer experience
  • Lead and manage a team of 20 warehouse managers and supervisors, overseeing daily operations and ensuring compliance with company policies and safety regulations
  • Develop and implement strategic initiatives to improve warehouse efficiency, including process optimization, inventory management, and resource allocation, resulting in a 56% increase in productivity
  • Collaborate with cross-functional teams to optimize supply chain operations, improve order fulfillment accuracy, and enhance customer satisfaction
  • Analyze operational performance metrics and KPIs to identify areas for improvement and implement solutions to drive continuous process improvement
  • Oversee budget planning and cost control measures to minimize expenses while maintaining high-quality standards
  • Implement and enforce best practices in warehouse safety protocols, resulting in a 47% reduction in workplace accidents.

Education

Bachelor of Business Administration (BBA) in Accounting -

Texas Southern University
Houston, Texas
01.2014

Skills

  • Operations Management
  • Strategic Planning and Execution
  • Process Optimization
  • Supply Chain Management
  • Budgeting and Financial Management
  • Leadership and Team Development
  • Continuous Improvement
  • Vendor and Supplier Management
  • Logistics and Transportation
  • Problem-Solving and Decision-Making
  • Supply Chain Professional
  • Supplier Monitoring

Timeline

Operations Director

Forward Air
08.2021 - Current

Operations Manager

Fed Ex
08.2013 - 08.2021

Bachelor of Business Administration (BBA) in Accounting -

Texas Southern University

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Reginald Boykins