Reginald Bryant
Smyrna,GA
Summary
Results-driven auditor experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Night Audit Manager
Holiday Inn Express Downtown Atlanta
04.2018 - Current
- Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters.
- Analyzed accounting systems for efficiency and effectiveness.
- Complied with established internal controls and policies.
- Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
Front Desk Supervisor
Marriott
09.2022 - 03.2023
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
Certified Lube Technician
Havoline Xpress Lube And Autospa
10.2020 - 05.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Assistant General Manager
Lucore Automotive Services
03.2018 - 08.2020
- Handled cash accurately and prepared deposits.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Motivated, trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Front Desk Agent
Red Roof Inn & Suites Hotel
01.2016 - 03.2018
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Education
Associate of Science - Medical Assisting
Westwood College
Atlanta, GA10.2018
Certified Chef - Culinary Arts
Le Cordon Bleu
Tucker, GA12.2016
Master of Arts - Cosmetology Education
Empire Beauty School - Dunwoody
Dunwoody01.2016
Associate of Arts - Early Childhood Education
University of Phoenix
Atlanta, GA12.2015
Skills
- Figures Calculations
- Regulatory Standards
- Business Operations and Forecasting
- Financial Operations Systems
- Financial Forecasting
- Guest Ledger
- Accurate Recordkeeping
- Audit Documentation
- Microsoft Office
- Manage Cash Flow
- Safety and security
- Check-in and check-out procedures
Timeline
Front Desk Supervisor
Marriott
09.2022 - 03.2023
Certified Lube Technician
Havoline Xpress Lube And Autospa
10.2020 - 05.2021
Night Audit Manager
Holiday Inn Express Downtown Atlanta
04.2018 - Current
Assistant General Manager
Lucore Automotive Services
03.2018 - 08.2020
Front Desk Agent
Red Roof Inn & Suites Hotel
01.2016 - 03.2018
Associate of Science - Medical Assisting
Westwood College
Certified Chef - Culinary Arts
Le Cordon Bleu
Master of Arts - Cosmetology Education
Empire Beauty School - Dunwoody
Associate of Arts - Early Childhood Education
University of Phoenix
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