Reginald Burse
Freeland,USA
Summary
Over 20 years of leadership and training experience in the United States Army, followed by 12 years in the business sector. Expertise in educating diverse groups, from young learners to seasoned professionals, fostering innovation and bridging traditional and modern practices. Proven ability to simplify complex mechanical concepts, such as electrical and hydraulic systems of advanced military helicopters, for practical application in high-pressure environments.
Overview
24
24
years of professional experience
Work History
Quality Manager
Electrolux Professional Group
Weidman, MI
03.2023 - Current
- Instituted employee training tracking system, achieving 38% reduction in first-time failure rate.
- Conducted quarterly briefings on quality matters to enhance employee engagement with plant goals.
- Managed personnel allocation based on production requirements to optimize workflow efficiency.
Quality Manager
Aludyne
Alma, MI
09.2018 - 11.2022
- Achieved 120% reduction in customer complaint rate through effective audit preparations for International Automotive Task Force.
- Maintained average of fewer than one finding per audit over three years as Quality Manager.
- Recognized as GM outstanding supplier for excellence in quality and delivery performance.
Quality Engineer
Shiloh Industries (now owned by Aludyne)
Alma, MI
04.2017 - 09.2018
- Executed cross-functional initiatives that significantly reduced customer complaints.
- Coordinated preparations for certification to meet industry standards.
- Collaborated with quality professionals to decrease defect rate from above 15% to below 2%, achieving substantial cost savings.
Quality Engineer
Alma Products
Alma, MI
12.2016 - 02.2017
- Developed and implemented quality control measures for fleet and non-fleet transmission remanufacturing across multiple shifts.
- Coached and mentored four quality supervisors, enhancing team capabilities.
- Led redevelopment and deployment of Root Cause Analysis tools, achieving three critical process changes that reduced production variation by three percent.
- Collaborated with the team to identify programs that increased transmission production yield by five percent.
- Automated tracking of quality issues in Excel, enabling faster resolutions and improved control mechanisms.
Production Supervisor
Xalt Energy
Midland, MI
04.2015 - 12.2016
- Led ramp-up and production of new product line by onboarding and training 75 team members.
- Ensured professional development and safety of team members while managing new equipment valued over $3 million.
- Developed product quality database to enhance information storage and access, improving yield by five percent.
- Documented and audited standard work processes to maintain control and enhance training quality for 75 new employees.
- Modified production line using Poka Yoke techniques, boosting quality and productivity by 43% during ramp-up.
Production Resource
Nestle Waters North America
Allentown, PA
06.2014 - 04.2015
- Trained and ensured safety for 20 employees across 2 shifts in bottling and packaging departments.
- Conducted semi-annual performance reviews to assess adherence to GMP practices.
- Mentored team, resulting in record production levels during first month of employment.
- Instituted visual management boards, enhancing production transparency and reducing setup time by 50%.
- Led Kaizen project that increased Preventative Maintenance frequency, improving Overall Equipment Efficiency by 3%.
Production Resource
Frito-Lay North America
Aberdeen, MD
03.2012 - 01.2014
- Oversaw processing and packaging departments for extruded, baked, and fried products across multiple shifts.
- Supervised 40 team members, ensuring safety, training, and performance reviews.
- Ensured compliance with GMP practices, ISO 9001 standards, FDA and USDA regulations.
- Coordinated HAACP and pest control documentation reviews with inspectors.
- Directed cross-functional team to enhance AIB inspection scores annually in food processing and packaging.
- Managed food safety program documentation for processing department, achieving high marks in ISO audits.
- Championed Kaizen project that reduced change-over setup time by 25%, enhancing production efficiency.
- Developed program to capture and analyze critical data on process variation, decreasing customer complaints by 25%.
Advanced Individual Training Senior Supervisor
United States Army
Fort Eustis, VA
10.2010 - 03.2012
- Oversaw health, morale, welfare, training, and professional development of 300 Soldiers.
- Developed instructional methods and materials for effective soldier training.
- Led Soldiers through realistic, performance-oriented training to enhance motivation.
- Managed program reducing junior supervisor integration time by five percent.
Flight Platoon Sergeant
United States Army
Fort Drum, NY
07.2007 - 10.2010
- Led and ensured safety, training, and morale of 22 Soldiers and families.
- Advised senior officers and NCOs on mission objectives and training programs to prepare aircraft and personnel.
- Supervised maintenance and inspections on aircraft and support equipment for eight CH-47D helicopters valued over $95 million.
- Maintained all maintenance documentation in compliance with Army regulations.
- Coordinated cross-functional teams for effective preparation of safety inspections.
- Utilized analytical problem-solving techniques to enhance documentation processing time by 15%.
Maintenance Test Pilot Instructor
U.S. Army Active Duty
Fort Rucker, AL
09.2001 - 01.2007
- Developed training plan and course materials for electrical, hydraulic, and flight control systems of CH-47D helicopter.
- Conducted thorough instruction on operation and troubleshooting of AC and DC electrical systems for maintenance test pilot students.
- Ensured MTP candidates successfully passed course exam and test flight evaluation through effective training delivery.
Education
Bachelor of Science - Operations Management
University of Phoenix
Pheonix, AZ05.2011
MBA - Business Administration And Management Operations
University of Phoenix
Tempe, AZ05-2011
Skills
- Learner-centered approach
- Adaptability to environments
- Team teaching expertise
- Technology integration
- Program development and design
- Strategic planning skills
- Experience with diverse age groups
- Recognition and awards in teaching
Credentials And Awards
- Certified Manager of Quality/Organizational Excellence, ASQ, Milwaukee, WI, 2025
- Six Sigma Black Belt Certification, Aveta Business Institute, Cranberry, PA, 2012
Timeline
Quality Manager
Electrolux Professional Group
03.2023 - Current
Quality Manager
Aludyne
09.2018 - 11.2022
Quality Engineer
Shiloh Industries (now owned by Aludyne)
04.2017 - 09.2018
Quality Engineer
Alma Products
12.2016 - 02.2017
Production Supervisor
Xalt Energy
04.2015 - 12.2016
Production Resource
Nestle Waters North America
06.2014 - 04.2015
Production Resource
Frito-Lay North America
03.2012 - 01.2014
Advanced Individual Training Senior Supervisor
United States Army
10.2010 - 03.2012
Flight Platoon Sergeant
United States Army
07.2007 - 10.2010
Maintenance Test Pilot Instructor
U.S. Army Active Duty
09.2001 - 01.2007
Bachelor of Science - Operations Management
University of Phoenix
MBA - Business Administration And Management Operations
University of Phoenix
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