Organized and dependable candidate with a diverse skillset. Proven ability to be successful at managing multiple priorities in a high pace environment while maintaining a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Reginald Cureton
Monroe,NC
Summary
Overview
14
years of professional experience
1
Certificate
Work History
ABS Kids
Registered Behavior Technician
01.2023 - Current
Job overview
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records, with 98% records compliance, by documenting progress and adhering to prescribed behavior plan.
- Supported client using principles of applied behavior analysis.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Maintained professional and clinical perspective to avoid internalization regarding certain student behaviors or mannerisms.
Kelly Services
Technical Support Specialist
07.2021 - 12.2021
Job overview
- iOS and macOS Certification
- Assisted customers in identifying issues and explained solutions to restore device functionality
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Documented all support interactions in required systems for future reference and addition to knowledge base
- Fielded average of 20 inbound phone calls to deliver support and remotely resolve service issues
Speedway LLC
Assistant Store Manager
07.2020 - 12.2020
Job overview
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures
- Supervised and evaluated up to 3 staff members per shift, enabling them to improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
JBS Carriers
Class A CDL Tanker Driver
10.2019 - 06.2020
Job overview
- Completed time of service with 0 moving violations with as many as 6 stops per day
- Kept in close contact with dispatch team to make quick route adjustments and add new stops
- Maintained strict compliance with DOT operating and reporting guidelines for commercial transportation including documentation retention
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars
- Minimized breakdowns and complex mechanical issues by inspecting trucks each day and completing routine maintenance
PAM Transport
Class A CDL Driver
04.2019 - 09.2019
Job overview
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
- Conformed to all DOT interstate shipping rules and regulations
- Finalized daily logs on schedule to update internal records and uphold DOT requirements
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules
- Maintained consistent on-time delivery record with 90 % of orders arriving ahead of schedule
7-eleven Convenience Store
Assistant Store Manager
09.2014 - 10.2018
Job overview
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses through vendor invoice consolidation and product quality checks
- Provided weekly work schedules to employees to accommodate business demands and vacation requests and finalized payroll submissions following the confirmation of accuracy.
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
Colorado Christian UniversityDenver, CO
Bachelor of Science from Psychology (Clinical Counseling)
05.2024
University Overview
Davidson Davie Community CollegeThomasville, NC
Associate of Arts And Sciences from Liberal Arts And General Studies
05.2023
University Overview
- 4.0 GPA
- Davidson-Davie Foundation merit Scholarship Recipient (Granted 04/2023)
- PTK Honor Society Member (inducted 01/2023)
Monroe High School
High School Diploma
05.2008
University Overview
Skills
- Outstanding Active Listening Skills
- Defect/Problem Troubleshooting
- Microsoft Suite; iOS macOS
- Collaborative Team Player
- Managing Multiple Priorities
- Office Management
- Staff Training
- Budget Report Preparation and Analysis
- Professional Relationship Maintenance
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Timeline
Registered Behavior Technician
ABS Kids
01.2023 - Current
Technical Support Specialist
Kelly Services
07.2021 - 12.2021
Assistant Store Manager
Speedway LLC
07.2020 - 12.2020
Class A CDL Tanker Driver
JBS Carriers
10.2019 - 06.2020
Class A CDL Driver
PAM Transport
04.2019 - 09.2019
Assistant Store Manager
7-eleven Convenience Store
09.2014 - 10.2018
Colorado Christian University
Bachelor of Science from Psychology (Clinical Counseling)
Davidson Davie Community College
Associate of Arts And Sciences from Liberal Arts And General Studies
Monroe High School
High School Diploma
Certification
- Be There Certification
Jack.org + Born This Way Certification, August 2022
Relevant skill: Safe support for others dealing with Mental Illness - Heartsaver Certification
American Heart Association, February 2023
Expires: February 2025
Relevant skills: CPR, AED, Children and Adult RBT - Registered Behavior Technician
Behavior Analyst Certification Board, March 2023
Expires: March 2024
Relevant skills: ABA, Data collection, HIPPA compliance
Tennis, Chess, Art therapy, Singing
Tennis, Chess, Art therapy, Singing
After years of struggling with depression and emotional trauma. These outlets have allowed me healthy mechanism of processing and coping.
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