Summary
Overview
Work History
Skills
Timeline
Generic

Reginald Drakeford

Garfield,NJ

Summary

Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations, and increase productivity. Detailed approach to maintaining high threshold for business operations.

Overview

32
32
years of professional experience

Work History

Operations Manager

Kennicott Brothers
Paramus, New Jersey
03.2019 - 04.2023
  • Supported team members by providing training on operational procedures and tools.
  • Managed scheduling to optimize staff coverage during peak hours effectively.
  • Implemented safety protocols to maintain a secure work environment for all employees.
  • Coordinated daily operations to ensure smooth workflow and timely task completion.
  • Assisted in maintaining inventory levels and tracking supplies for efficient use.
  • Participated in team meetings to discuss challenges and propose solutions collaboratively.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

Operations Manager

Hillcrest Garden
Paramus, New Jersey
01.1997 - 03.2019
  • Documented operational processes to ensure consistency and compliance with company standards.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed scheduling, training and inventory control.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.

Assistant Operations Manager

Hillcrest Garden
Paramus, New Jersey
01.1995 - 01.1997
  • Managed inventory levels to support production demands and reduce shortages.
  • Facilitated communication between departments to streamline project execution.
  • Supported staff training initiatives to promote skill development and teamwork.
  • Addressed customer inquiries promptly and effectively resolved any complaints or disputes.
  • Performed routine inspections of equipment, supplies, and inventory as needed.
  • Ensured that all operational tasks were completed within established timeframes.
  • Identified areas for process improvement and developed strategies to enhance efficiency.

Warehouse Assistant

Hillcrest Garden
Paramus, New Jersey
01.1993 - 01.1995
  • Inspected incoming shipments for quality and accuracy before stocking.
  • Assisted team in maintaining a clean and safe work environment.
  • Operated forklifts to transport materials throughout the facility.
  • Collaborated with colleagues to streamline packing processes for orders.
  • Monitored stock levels and reported shortages to management promptly.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Used hand pallet truck to transport heavy material within the facility.

Driver, Warehouse Orders

Hillcrest Garden
Paramus, New Jersey
04.1991 - 01.1993
  • Transported warehouse orders to designated locations efficiently and safely.
  • Loaded and unloaded goods from vehicles with attention to safety protocols.
  • Coordinated with warehouse staff to ensure timely order fulfillment.
  • Maintained accurate records of deliveries and pickups for inventory management.
  • Inspected vehicles regularly for safety and operational readiness.

Skills

  • Team building
  • Employee training
  • Inventory management
  • Process improvement
  • Safety compliance
  • Operations coordination

Timeline

Operations Manager

Kennicott Brothers
03.2019 - 04.2023

Operations Manager

Hillcrest Garden
01.1997 - 03.2019

Assistant Operations Manager

Hillcrest Garden
01.1995 - 01.1997

Warehouse Assistant

Hillcrest Garden
01.1993 - 01.1995

Driver, Warehouse Orders

Hillcrest Garden
04.1991 - 01.1993

Similar Profiles

CREATE PROFILE
Reginald Drakeford