Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reginald Edwards

Chicago,IL

Summary

Senior Systems Infrastructure Engineer with over 15 years of expertise in cloud engineering and automation. Specializes in managing Azure and AWS environments, implementing CI/CD processes, and executing O365 migrations. Proven track record of optimizing cloud resources and enhancing operational efficiency through automation. Experienced in leading projects from inception to completion, ensuring compliance and effective stakeholder collaboration.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Systems Infrastructure Engineer

The Scion Group LLC
Chicago
04.2023 - Current
  • Executed MSP tasks, focusing on Active Directory, ADFS, and disaster recovery techniques.
  • Administered Azure Cloud, Google Cloud, Data Services, and AWS Management Console effectively.
  • Implemented security measures across multiple levels, tools, and devices to enhance protection.
  • Facilitated CI/CD concepts to drive automation in integration, testing, and deployment.
  • Oversaw Microsoft 365 SharePoint Hub and Microsoft Entra Admin functionalities for optimized management.
  • Engineered HPC Pack SDK 2016 and 2019 to enable Azure autoscaling and system optimization.
  • Managed systems including Objects, Delegation, and SIMS.NET to ensure operational efficiency.
  • Utilized Nexthink Infinity for real-time analytics and diagnostics within IT environments.

Hardware Testing, Systems, and Automation Engineer II

Facebook/Meta
Menlo Park
08.2021 - 03.2023
  • Supported development of Facebook proprietary lab environments, optimizing testing scenarios for various designs.
  • Engineered integration of proprietary hardware and software within laboratory and data center settings.
  • Configured and installed multiple BIOS setups to ensure system compatibility.
  • Cloned and deployed OS images across client systems for standardized installations.
  • Diagnosed firmware issues, focusing on DC-SCM-RC Management connections and BMC-designed GPUs.
  • Managed PLDM over PCI for seamless host and BMC component compatibility.
  • Updated firmware on various devices, prioritizing pre-production SSDs.
  • Monitored technical issues related to network configurations, firewalls, virtualization, and AI technologies.

Service Delivery Director

NuMSP/AZBS
Chicago
01.2019 - 08.2021
  • Implemented rigorous tests, automation frameworks, and failure analysis protocols to enhance system reliability.
  • Executed O365 Migration utilizing Windows Server technologies alongside various proprietary tools.
  • Leveraged Azure Cloud services within CI/CD frameworks to drive efficient service delivery.
  • Managed Nutanix for comprehensive deployment, configuration, and log monitoring tasks.
  • Resolved equipment issues in data communications networks to maintain seamless functionality.
  • Monitored network systems for performance enhancements and operational optimizations.
  • Directed SCCM implementations for versions 2016 and 2019, including application packaging and compliance management.
  • Oversaw Windows Server environments while integrating O365 Migration with Intune device management.

Systems Engineer

Intel Corporation
Portland
10.2018 - 05.2021
  • Administered latest Microsoft and Intel topologies, optimizing performance with effective load balancing tools.
  • Developed automated testing procedures to enhance system validation processes.
  • Managed stakeholder expectations while providing adaptive support across multiple projects.
  • Utilized VMware 6.0/vSphere, Microsoft cloud services, AWS, and Hyper-V within complex environments.
  • Executed troubleshooting initiatives using common networking protocols and deployment tools.
  • Designed system architectures for advanced computing solutions that met project requirements.
  • Collaborated within a small team to devise plans for future projects focused on product enhancements.
  • Oversaw Microsoft Lync/Skype for Business architecture, particularly in advanced voice functionalities.

SME [Subject Matter Expert]

Microsoft
Redmond
01.2008 - 07.2013
  • Facilitated technical analysis sessions for Windows 8, 10, and Server 2008, 2012 upgrades.
  • Analyzed market trends to inform product development strategies.
  • Collaborated with engineering teams to enhance user experience designs.
  • Conducted training sessions on new technology implementations for staff.
  • Served as Subject Matter Expert for Windows 8 and 2012 IS/SS sessions at Microsoft.
  • Supported configuration of Advanced Windows Server 2012 Services during IS/SS sessions.
  • Provided expertise on Windows Server 2012 Desktop Solutions in IS/SS sessions.

Education

Bachelor of Science - Computer Science

University of Arkansas at Pine Bluff
Arkansas
01.1991

Skills

  • Systems Support and Troubleshooting
  • Automation Engineering
  • Enterprise-Level Support
  • Cisco Secure Firewalls
  • Fortinet FortiGate
  • SonicOS 71x
  • Voice Data
  • Systems Management
  • Operations and Personnel Management
  • Data Center Stand-ups
  • Fortune 500 Organizations Support
  • Healthcare
  • Insurance
  • Finance
  • Technology
  • Government
  • Telecom Experience
  • Puppet Configuration Tool
  • Oracle Integrated Cloud App
  • Linux Flavors: Centos
  • Canonical Ubuntu
  • RedHat
  • Git Bash
  • Jira
  • Python
  • GitHub
  • SSH
  • Terminal
  • Serial
  • Azure Cloud and Data Services
  • AWS/Management Console
  • CI/CD Concepts and Methods
  • Cloud Native Technologies
  • Terraform
  • OCI
  • DNS
  • Project Management
  • Orchestration
  • Collaboration
  • Flexibility
  • Computer Science
  • Information Technology
  • Engineering
  • Active Directory
  • Cloud administration
  • System optimization
  • Automation frameworks
  • CI/CD deployment
  • Network troubleshooting
  • Analytical thinking
  • Application administration
  • Problem-solving
  • IT strategy development
  • Switches and routers
  • Time management
  • Microsoft exchange
  • Multitasking Abilities
  • Identify requirements
  • Technical guidance
  • Cybersecurity frameworks
  • Design system architecture
  • Bandwidth evaluations
  • Customer proposals
  • Build solutions

Certification

  • Certificate of Completion - IT - BIGFIX Fixlet Authoring
  • Certificate of Completion - BES for Console Operator
  • Certificate of Completion of Google Cloud Platform Big Data and Machine Learning Fundamentals
  • Certificate of Completion of Preparing for the Google Cloud Professional Cloud Architect Exam
  • Certificate of Completion of Google Cloud Platform Fundamentals: Core Infrastructure
  • Certificate of Completion - Ansible for Automation Essential Training: Advanced Playbooks, Roles and Diverse Hosts
  • CertificateOfCompletion_CompTIA Cloud CV0003 Cert Prep.pdf
  • CompTIA Continuing Education Units (CEUs): 23h
  • Microsoft 365 Administration Expert (MS-102) Cert Prep
  • Cloud Management with Microsoft Intune, 07/2025
  • Mitigation Cybersecurity Vulnerabilities, 05/2025

Timeline

Senior Systems Infrastructure Engineer

The Scion Group LLC
04.2023 - Current

Hardware Testing, Systems, and Automation Engineer II

Facebook/Meta
08.2021 - 03.2023

Service Delivery Director

NuMSP/AZBS
01.2019 - 08.2021

Systems Engineer

Intel Corporation
10.2018 - 05.2021

SME [Subject Matter Expert]

Microsoft
01.2008 - 07.2013

Bachelor of Science - Computer Science

University of Arkansas at Pine Bluff

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