Reginald Etienne
Miami,FL
Summary
Results-driven audio and video sales expert with over 10 years of experience in retail AV environments, specializing in solution-based selling, client engagement, and product demonstrations for leading technology brands. Skilled AV project estimator with 2 years of experience providing accurate proposals, system design input, and cost analysis for both residential and commercial installations. Proven ability to deliver outstanding customer satisfaction and drive revenue growth through technical knowledge and relationship building.
Overview
16
16
years of professional experience
Work History
AV Project Estimator
Linear Lighting
06.2023 - 03.2025
- Analyzed project specifications to produce accurate cost estimates for materials and labor.
- Collaborated with project managers to assess scope changes and adjust estimates accordingly.
- Evaluated vendor proposals to ensure competitive pricing and quality standards were met.
- Developed comprehensive bid packages, facilitating effective communication with stakeholders.
LG Sales Expert
Best Buy
07.2013 - 05.2023
- Delivered exceptional customer experiences while promoting and selling premium audio and video products
- Consistently exceeded monthly sales goals through expert demonstrations and personalized recommendations. Built and maintained consistent returning clientele relations.
- Trained new associates on product features, system setup, and customer engagement techniques.
Commission Sales
Macys
08.2009 - 03.2013
- Provided exceptional support to clients throughout the entire sales process, from initial inquiry to post-event follow up.
- Conducted market research to identify trends and adjust sales strategies accordingly.
- Developed customized sales pitches for diverse clientele, effectively communicating the value of products and services.
- Provided exceptional after-sales support, addressing customer inquiries promptly and ensuring high levels of satisfaction.
Education
Associate of Arts - Journalism And Mass Communication
Florida International University
Miami, FLSkills
- Design review
- Cost control
- Vendor relationships
- Project estimation and bidding
- Estimate preparation
- Bid preparation
- Schedule coordination
- Client consultation
- Proposal development
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking
- Excellent communication
- Active listening
- Relationship building
- Cost estimation
- Change order management
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
AV Project Estimator
Linear Lighting
06.2023 - 03.2025
LG Sales Expert
Best Buy
07.2013 - 05.2023
Commission Sales
Macys
08.2009 - 03.2013
Associate of Arts - Journalism And Mass Communication
Florida International University