Flexible, resourceful, and professional leader with stellar work history and motivational approach. Offers strong background in manual and electrical pallet jack operations. Expertise in analysis and quantitative problem-solving skills, independent decision-making skills and sound judgment to positively impact company success. Consistently adheres to demanding deadlines and works collaboratively.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Food Lion
02.2021 - Current
Supervise day-to-day operations to meet performance, quality and service expectations.
Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Interview, hire, and train staff associates and equipped to comply with company policies and procedures.
Provide weekly work schedules to employees to accommodate business demands and vacation requests.
Develop and maintain strong relationships with vendors to facilitate timely product delivery.
Handles problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Keep warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Operate manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Accurately use established assembly instructions to complete store displays/ maintaining shelving safety.
Consistently lift materials weighing as much as 50 pounds.
Assist with unloading, sorting and stocking merchandise according to store layout and product placement.
Move pallets to and from trucks and around warehouse with pallet jacks, portable pallet changer, and other devices to stay on top of demanding schedules.
Oversee warehouse staff and maintain efficiency in fast-paced environment.
Complete trainings as they become available.
Assistant Manager
BILO (Acquired By Food Lion)
09.2017 - 02.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Accurately used established assembly instructions to complete store displays/ maintaining shelving safety.
Consistently lift materials weighing as much as 50 pounds.
Assisted with unloading, sorting and stocking merchandise according to store layout and product placement.
Moved pallets to and from trucks and around warehouse with pallet jacks, portable pallet changer, and other devices to stay on top of demanding schedules.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Completed trainings as they became available.
Grocery Manager
BILO
07.2008 - 09.2017
Supervised day-to-day operations to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Transferred inventory to and from target destination using pallet jack or any other transportation device.
Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Accurately used established assembly instructions to complete store displays/ maintaining shelving safety
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Accurately used established assembly instructions to complete store displays/ maintaining shelving safety.
Consistently lift materials weighing as much as 50 pounds.
Assisted with unloading, sorting and stocking merchandise according to store layout and product placement.
Moved pallets to and from trucks and around warehouse with pallet jacks, portable pallet changer, and other devices to stay on top of demanding schedules.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Completed trainings as they became available.
Stocker
Piggly Wiggly (Acquired By BILO)
10.2006 - 07.2008
Consistently lifted materials weighing as much as pounds.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Maintained effective team member communication.
Performed inventory control, such as counting, and stocking merchandise.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Stocked designated items on shelves, end caps and displays.
Stocked shelves to match planogram images and instructions.
Transported merchandise to sales floor using pallet jacks, portable pallet changer, and other transportation devices.
Transported merchandise pallets to move in warehouse.
Safely and securely loaded items to prevent damage during transport.
Moved pallets to and from trucks and around warehouse with pallet jack, portable pallet changer, and other devices to stay on top of demanding schedules.
Consistently met deadlines of individual production duties during shift.
Completed trainings as they became available.
Bagger
Piggly Wiggly
06.2004 - 10.2006
Worked together with cashiers to guarantee customer satisfaction.
Retrieved grocery carts and baskets from lot and various site locations.
Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Assisted with maintaining clean and organized store appearance.
Bagged customer purchases while paying mind to industry best practices.
Supported team members and management by going above and beyond to meet goals.
Assisted with backroom duties by unloading deliveries and stocking shelves.
Consistently lifted materials weighing as much as 50 pounds.
Assisted with unloading, sorting and stocking merchandise according to store layout and product placement.