Summary
Overview
Work History
Education
Skills
References
Timeline
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Reginald Henry JR

Garland,TX

Summary

Dynamic and results-oriented professional with a history of meeting company needs with consistent and organized practices by having a proven track record in customer service, team building, and meeting deadlines. Seeking a challenging role where I can leverage my experience to contribute effectively to organizational success. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Driver Assistant

UPS
Dallas, TX
01.2023 - 03.2024
  • Provided exceptional customer service while assisting UPS drivers with package delivery operations
  • Demonstrated strong teamwork skills by effectively collaborating with drivers and other team members to ensure timely and accurate deliveries
  • Managed high-volume workload efficiently, consistently meeting or exceeding delivery deadlines
  • Developed strong problem-solving abilities, resolving delivery issues promptly to ensure customer satisfaction
  • Implemented safety protocols to ensure the well-being of team members and the public during delivery operations.
  • Inspected vehicles for mechanical safety issues prior to operation.
  • Maintained accurate records of deliveries, including times and destinations.
  • Communicated regularly with dispatchers regarding delivery status updates.

Quality Control Specialist

Walmart Distribution
01.2022 - 12.2023
  • Conducted thorough quality inspections of products to ensure compliance with company standards and customer expectations
  • Utilized attention to detail and analytical skills to identify and address quality issues promptly, minimizing errors and improving overall product quality
  • Collaborated closely with cross-functional teams, including production and warehouse staff, to implement quality improvement initiatives
  • Played a key role in training new employees on quality control procedures and company policies, contributing to a cohesive and well-trained team
  • Consistently met or exceeded performance targets, including quality metrics and production goals, in a fast-paced warehouse environment.
  • Monitored production processes to identify potential areas of improvement.
  • Analyzed data from quality assurance testing to determine if products met specifications.
  • Maintained a safe work environment by following all safety regulations and guidelines.

Warehouse Associate

Kohls Distribution eFullfillment Center
DeSoto, TX
01.2019 - 01.2022
  • Prepare, process and move merchandise productively, safely, and accurately per established production rates and according to established standards and guidelines
  • Cross-trained to perform a variety of functions in various departments to support business and operational needs
  • Receive and process merchandise, including picking, packing, preparing and shipping orders and returns and load/unload trailers following established company and industry standard operating procedures
  • Provide high-quality internal and external customer service, including communicating with vendors and other associates/locations to resolve disputes and review compliance.
  • Maintained accurate inventory records through manual and computerized systems.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Packed goods for shipment in accordance with customer instructions.

Education

High School Diploma -

Desoto High School
Desoto, TX
05-2012

Skills

  • Problem solving
  • Communication
  • Leadership
  • Logistics
  • Quality control
  • Clean Driving Record
  • Safety practices
  • Route Navigation
  • Policy Adherence

References

References available upon request.

Timeline

Driver Assistant

UPS
01.2023 - 03.2024

Quality Control Specialist

Walmart Distribution
01.2022 - 12.2023

Warehouse Associate

Kohls Distribution eFullfillment Center
01.2019 - 01.2022

High School Diploma -

Desoto High School

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