Reginald Kargbo
Indianapolis,IN
Summary
Highly skilled Data Analyst with a strong background in data analysis, software development, and cloud computing. Adept at leveraging analytical tools to drive business insights and enhance operational efficiency. Proven track record of resolving complex issues, boosting customer satisfaction, and implementing strategic improvements. Strong team player with excellent communication, problem-solving, and project management skills.
Overview
2
2
years of professional experience
Work History
Data Analyst Intern
Amazon
Indianapolis, IN
12.2021 - Current
- Analyzed complex datasets to provide actionable insights and drive business decisions.
- Streamlined data entry processes for the Apollo Software system, enhancing data accuracy and efficiency.
- Developed and maintained detailed personnel handbooks and individual records to ensure compliance and accuracy.
- Investigated and resolved payment and fraud issues, leading to a 15% improvement in operational efficiency.
- Led the quality assurance program, conducting on-site assessments, internal audits, and customer surveys to ensure high standards of service and compliance.
QuickBooks Consultant
TurboTax
Indianapolis, IN
12.2023 - 03.2024
- Delivered expert QuickBooks consultation, assisting clients with setup, maintenance, and troubleshooting.
- Provided comprehensive tax preparation guidance using TurboTax software, ensuring accurate and timely submissions.
- Created customized financial reports and analyses to help clients understand their business performance and make informed decisions.
Education
Associate of Science - Computer Science
Ivy Tech Community College of Indiana
Indianapolis, IN05-2024
Web Development
Udacity
Mountain View, CA03-2023
Skills
- Data structure and algorithms
- Software Development
- Database management
- Cloud computing
- Machine Learning/AI
- Version control
- Problem-solving
- Communication
- Teamwork
- Project management
- Critical Thinking
- Result-oriented
Timeline
QuickBooks Consultant
TurboTax
12.2023 - 03.2024
Data Analyst Intern
Amazon
12.2021 - Current
Associate of Science - Computer Science
Ivy Tech Community College of Indiana
Web Development
Udacity
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