Reginald Lewis
Jacksonville,FL
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Dollar General
Jacksonville, Florida
10.2024 - 08.2025
- Supervised daily store operations to ensure efficient workflow.
- Trained new employees on company policies and procedures.
- Managed inventory levels and organized stockroom for easy access.
- Handled customer inquiries and resolved issues promptly.
- Maintained cleanliness and organization of the sales floor.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Implemented quality control measures to uphold company standards.
Manager
Family Dollar
Jacksonville, Florida
09.2015 - 10.2024
- Supervised daily store operations to ensure efficient workflow.
- Trained new employees on company policies and procedures.
- Managed inventory levels and organized stockroom for easy access.
- Handled customer inquiries and resolved issues promptly.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Ensured compliance with industry regulations and company policies.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Nathan Forest
Jacksonville, FL06-1982
Skills
- Staff training
- Inventory management
- Vendor negotiation
- Quality control
- Customer resolution
- Operations oversight
Certification
- Food Manager Certification
Timeline
Manager
Dollar General
10.2024 - 08.2025
Manager
Family Dollar
09.2015 - 10.2024
High School Diploma -
Nathan Forest
Similar Profiles
Jillian ShevelJillian Shevel
Key Holder at Dollar General Key Holder, Dollar GeneralKey Holder at Dollar General Key Holder, Dollar General
Canaan BrownCanaan Brown
Cashier at Dollar Tree/Dollar GeneralCashier at Dollar Tree/Dollar General
Antonia (Jones) McNultyAntonia (Jones) McNulty
Truck Loader/ Unloader at Family Dollar Dollar General WarehouseTruck Loader/ Unloader at Family Dollar Dollar General Warehouse
Kimberly PoseyKimberly Posey
Assistant Store Manager at Dollar GeneralAssistant Store Manager at Dollar General
Deundra KingDeundra King
Shift Manager at Wendys ResturantShift Manager at Wendys Resturant