Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Languages
References
Timeline
Generic

Reginald Louis

Chesapeake,VA

Summary

Seasoned Senior Training Manager with comprehensive background in designing, developing and implementing training programs. Possess strengths in leadership, strategic planning and team building backed by solid proficiency in e-learning platforms and Learning Management Systems (LMS). Have demonstrated ability to foster staff development through hands-on training, online learning and individual coaching. Instrumental in improving training procedures resulting in increased productivity and employee satisfaction.

Overview

14
14
years of professional experience

Work History

Senior Training Manager

United States Navy
Norfolk, VA
03.2022 - Current
  • Implemented training improvements to achieve desired results.
  • Benchmarked learning and development strategies using industry best practices.
  • Consulted with senior leaders to develop and execute strategy and provide regular updates.
  • Conducted assessments of employees' skills and knowledge to identify areas for improvement.
  • Evaluated the effectiveness of training programs by monitoring employee performance metrics.
  • Managed budgets for training initiatives within established guidelines.
  • Facilitated group discussions to encourage active learning and develop team collaboration skills.
  • Analyzed data from surveys or focus groups to assess customer satisfaction with current trainings offerings.
  • Generated reports summarizing the impact of various training programs on employee performance outcomes.
  • Created job aids, handouts, presentations, manuals, eLearning modules, and other learning resources.
  • Maintained records of all completed trainings including attendance logs and evaluations forms.
  • Monitored changes in industry standards and best practices regarding training methods.
  • Developed and implemented training programs to ensure organizational objectives were met.

Clinic Manager

United States Navy, USN
Twentynine Palms, CA
01.2020 - 03.2022
  • Developed policies and procedures for the clinic to ensure quality service delivery.
  • Provided oversight of financial management of the clinic, including budgeting and forecasting.
  • Ensured that patient care standards were met by providing training and guidance to healthcare professionals.
  • Organized educational seminars for healthcare professionals working at the clinic on topics such as infection control protocols or safety guidelines.
  • Performed regular audits of patient charts to ensure accuracy of information recorded in medical records system.
  • Monitored clinic activities, such as billing, coding, and medical records maintenance.
  • Managed daily operations of the clinic, including scheduling appointments and assigning staff.
  • Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
  • Reviewed reports on operational performance metrics to measure efficiency levels.
  • Oversaw recruitment of new personnel for the clinic, conducting interviews and making hiring decisions.
  • Oversaw ordering, purchasing and maintenance of clinical equipment.
  • Tracked, organized and counted clinic stock and supplies.

Training Supervisor

United States Navy, USN
Sasebo, Japan, N/A
12.2018 - 01.2020
  • Collaborated with subject matter experts to ensure accuracy of content.
  • Coordinated the scheduling of classes, workshops, and other training initiatives.
  • Conducted regular assessments of employee performance to identify areas needing improvement.
  • Monitored compliance with all safety regulations during training sessions.
  • Advised managers on how best to utilize available resources when creating effective learning experiences.
  • Facilitated group discussions among participants during workshops or seminars.
  • Instructed trainees on proper use of office equipment and software applications.
  • Assisted in designing course curriculums that met organizational objectives while adhering to industry standards.
  • Prepared budgets for upcoming training events including cost estimates for materials, supplies, travel expenses.
  • Conveyed current policy, procedure and compliance information to employees.
  • Conducted ongoing evaluations to determine effectiveness of programs and make recommendations for necessary modifications.
  • Managed training calendars to inform participants of upcoming training session topics and dates.
  • Utilized learning management systems (LMS) to administer online training and track employee progress.
  • Coordinated logistics for training sessions, including scheduling, venue selection, and equipment setup.

Unit Supply Specialist

United States Navy, USN
Camp Pendleton, CA
07.2011 - 11.2018
  • Provided customer service assistance to internal customers regarding product selection, usage instructions and availability dates.
  • Processed incoming orders promptly according to established procedures ensuring complete documentation is available for audit purposes.
  • Created reports on inventory trends such as shortages or excesses in order to identify problem areas.
  • Performed additional duties as assigned by supervisor or other personnel within the organization.
  • Performed daily inventory of all assigned supplies, equipment and materials to ensure accuracy.
  • Participated in special projects related to process improvements within the Supply Chain department.
  • Organized storage areas to ensure efficient use of space and easy access to items when required.
  • Ordered and maintained necessary stock levels of all unit supplies, equipment and materials.
  • Assisted in monitoring supply levels for multiple units within the organization.
  • Reviewed requisition forms for accuracy and completeness prior to ordering items.
  • Maintained inventory records of all incoming and outgoing shipments.
  • Attended training sessions regularly in order to stay current with best practices in Supply Chain Management processes.
  • Completed regular inventory counts to document unit equipment.
  • Received, inspected and delivered installation supplies and equipment.
  • Kept meticulous records of high-priority units and material readiness of equipment.
  • Streamlined and monitored HAZMAT program by monitoring inventory and ordering supplies.

Education

Master of Arts - Education

Trident University International
Cypress, CA
06-2019

Bachelor of Arts - Organizational Leadership & Management

Trident University International
Cypress, CA
06-2017

Skills

  • Operational efficiency
  • Learning management systems
  • Performance appraisal
  • Process improvement
  • Data analysis
  • Employee training
  • Effective communication
  • Logistics operations management
  • Organizational development
  • MS office
  • Interpersonal skills
  • Negotiation and conflict resolution

Languages

1,5,5,5

Education and Training

other,other

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Haitian creole
Native/ Bilingual

References

References available upon request.

Timeline

Senior Training Manager

United States Navy
03.2022 - Current

Clinic Manager

United States Navy, USN
01.2020 - 03.2022

Training Supervisor

United States Navy, USN
12.2018 - 01.2020

Unit Supply Specialist

United States Navy, USN
07.2011 - 11.2018

Master of Arts - Education

Trident University International

Bachelor of Arts - Organizational Leadership & Management

Trident University International

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