Summary
Overview
Work History
Education
Skills
Timeline
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Reginald Martin

Mixologist
Apopka,FL

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Capable Bartender passionate about serving customers well, while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in bar and restaurant establishments.

Accurate individual skilled in art of mixing, garnishing and serving drinks based on customers' needs. Offering in-depth knowledge of cocktail recipes and spirits.

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

16
16
years of professional experience

Work History

Lead Bartender

Bonefish Grill
04.2008 - Current
  • Followed strict recipes and drink measurements to minimize product used.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
  • Reduced waste and improved cost efficiency with careful monitoring of liquor usage and optimal ordering practices.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Participated in local community events as an representative of the establishment, promoting brand visibility and fostering new business opportunities.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
  • Closed out cash register and prepared cashier report at close of business.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Verified drinking age requirements of customers by carefully reviewing photo identification

Education

High School Diploma -

Leesburg High
Leesburg, FL
05.2001 -

Associate of Science - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
05.2001 -

Skills

Superior customer service

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Timeline

Lead Bartender

Bonefish Grill
04.2008 - Current

High School Diploma -

Leesburg High
05.2001 -

Associate of Science - Business Administration And Management

Southern New Hampshire University
05.2001 -

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Reginald MartinMixologist