REGINALD MCFADDEN JR.
Detroit,MI
Summary
I am a very professional, enthusiastic, and dependable individual capable of working well independently and in a team environment. I also could learn quickly while working in a fast-paced environment. I am passionate about everything I do and will work hard to meet and exceed the company's expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
School Bus Driver
ABC Student Transportation
Detroit, MI
11.2023 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
Mental Health Technician
Connor Creek
11.2019 - 09.2023
- Provided mental and behavioral health monitoring, crisis prevention/intervention training and supervised clients in a residential substance abuse facility
- Assisted substance abuse recovery patients during their initial recovery and subsequent re-introduction to their individual livelihood
- Provided direct care to mental health consumers such as observing/monitoring consumer behavior, assisting consumers with activities of daily living
- Utilized crisis intervention skills to assess and de-escalate crisis situations
- Provided crisis intervention, individual and/or group therapy sessions to adult and adolescent population participating in the outpatient substance abuse program.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Tow Truck Driver
United Towing
Detroit, MI
01.2022 - 07.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Rehabilitation Technician
Aspire Rehabilitation Services
03.2017 - 11.2019
- Established and maintained positive working relationships with all referral sources including physicians, case managers, discharge planners and nurses as appropriate
- Maintained master patient schedule for transport following the patient schedule-distribute daily
- Accompany residents to doctors’ appointments and bring necessary documentation of medication
- Assist patients in and out of wheelchair with policies and procedures related to body mechanics, transferring body positioning, and mobility
- Aid patients with performing Activities of Daily Living such as toileting, grooming, and dressing
- Recorded data after taking patient vital signs
- Managed and organized patient files.
- Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
- Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
Preloader
United Parcel Service
07.2017 - 01.2018
- Prepared equipment for delivery, assemble required parts prior to loading
- Receive and check in material by processing all incoming materials
- Receive, move, and issue all products, selecting proper tools as necessary to load and unload freight
- Lifted, carried, picked, and stacked materials as per order and product
- Helped warehouse personnel in maintaining and creating storage space.
Mental Health Technician
Samaritan Behavioral Center
04.2012 - 02.2017
- Assisted patients with activities of daily living; attends to patient behavioral problems and provides assistance in crisis intervention, as needed
- Charts patient observations, following prescribed procedures and standards
- Perform initial patient evaluations to determine treatment priorities; may take vital signs and weights
- Maintained establishments institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards.
Hi Lo Driver
AGS Inc
06.2014 - 10.2014
- Proven ability in troubleshooting and problem solving; working in a team atmosphere; keeping the work areas clean and safe; and performing well under pressure in fast-paced environments
- Maintained and practiced all company and OSHA regulations and safety procedures
- Managed to maintain excellent written documentation while pulling selected orders
- Scan and pallet-pack products before moving and relocating as per instructions
- Coordinate effectively with truck drivers and shipment providers on daily basis.
Team Leader
Technicolor
09.2010 - 11.2013
- Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties
- Provided troubleshooting of equipment issues and performed assembly and repair as needed
- Collaborated with Operations Manager to ensure labor needs met
- Ensured manufacturing team followed OSHA mandates and utilized safety equipment at all times
- Encourages members to keep up the pace to meet manufacturing deadlines.
Sales Representation
SND Underground
03.2013 - 06.2013
- Provided exceptional customer services with greeting and acknowledging all customers in a friendly, professional manner
- Matched customers with products based on their needs and desires
- Ensured that customers were sufficiently merchandised by controlling back room stock and shelves.
Janitor
SSC Inc
12.2010 - 07.2011
- Performed daily cleaning and checks on offices, hallways, restrooms, and conference rooms
- Resupplied office breakrooms, including refrigerators and microwave ovens
- Maintained custodian stockrooms and ensured supplies were available
- Conducted maintenance surveys and gave recommendations to management
- Completed training program in company policies and maintenance procedures.
Banquet Server
Black Tie Catering
02.2009 - 02.2010
- Performed all tasks of setting up for weddings and private parties
- Maintained a sanitary atmosphere for guests by thoroughly preparing and maintaining work areas
- Provided exemplary customer service by continuously cleaning their area, keeping it well stocked and adhering to the customer’s concerns and requests.
Assistant Manager
Foot Locker
10.2004 - 01.2009
- Monitor sales levels to determine product volume adjustments, replenishment and allocations
- Assisted with employee development by providing training, counseling, performance appraisals, and promoting teamwork
- Ensured excellence in customer service and resolved all problems at the store level
- Enforced company cash handling policies and procedures, and other loss prevention policies
- Assisted in gatherings to move materials and equipment for the assigned displays.
Education
High School Diploma -
Central High School
Skills
- Dependable and reliable
- Effective communication skills
- Safe Driving Practices
- Emergency Procedures
- Route Planning
- DOT Regulations
- First Aid Certification
- Pre-Trip Inspections & Pre-Trip Inspections
- Clean Driving Record
- Commercial Drivers License - Class B
- License endorsements
Certification
- CPR & AED
Timeline
School Bus Driver
ABC Student Transportation
11.2023 - Current
Tow Truck Driver
United Towing
01.2022 - 07.2023
Mental Health Technician
Connor Creek
11.2019 - 09.2023
Preloader
United Parcel Service
07.2017 - 01.2018
Rehabilitation Technician
Aspire Rehabilitation Services
03.2017 - 11.2019
Hi Lo Driver
AGS Inc
06.2014 - 10.2014
Sales Representation
SND Underground
03.2013 - 06.2013
Mental Health Technician
Samaritan Behavioral Center
04.2012 - 02.2017
Janitor
SSC Inc
12.2010 - 07.2011
Team Leader
Technicolor
09.2010 - 11.2013
Banquet Server
Black Tie Catering
02.2009 - 02.2010
Assistant Manager
Foot Locker
10.2004 - 01.2009
High School Diploma -
Central High School