Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reginald Patterson

Jacksonville,FL

Summary

Self Motivated with the ability to inspire others. Leadership qualities to build a strong team environment. With 20 years of Law Enforcement training and a strong military background, I have the ability to lead, encourage, support and work well with others. Results-oriented Claims Adjuster bringing hands-on law enforcement experience and exceptional leadership and communication skills. Background includes criminal investigation, insurance fraud and surveillance.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Quality Assurance Inspector

BRS Surgical
05.2023 - Current
  • Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
  • Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
  • Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
  • Improved production efficiency with timely reporting of inspection results to relevant parties.

General Manager

Aromas cigar and wine
02.2017 - 09.2022
  • As the General Manager my duties include working closely with customers and making sure that their experience was enjoyable
  • Maintain a well organized retail area with more than 5000 cigars in inventory
  • Manage a full staff of bartenders and servers keeping them motivated to ensure great customer Satisfaction.

Automotive Parts Specialist

Southeast Toyota Distributors
03.2017 - 09.2019
  • I was a valued member of a fast pace picking team responsible for shipping auto parts throughout the southeast region
  • Conducted quarterly inventories to ensure all parts were accounted for.

Deputy Sheriff Captain Assistant Jail Division Commander

DeKalb County Sheriff's Office
03.2012 - 08.2014
  • As a former law enforcement officer working for DeKalb County Sheriff's Office
  • I performed a number of job duties that were similar to or exactly like the knowledge skills and abilities needed to be successful in the everyday workforce
  • The knowledge, skills and abilities included but not limited to the following; operating a computer terminal to create,edit,print,retrieve and/or manipulate files, maintaining security and confidentiality of records,equipment along with computer access; maintaining electronic medical records.
  • Towards the end of my time as a law enforcement officer, I also performed in the Jail Watch Division Command and was tasked with the following; managed and oversaw day-to-day operations of the Jail Division.
  • Supervised,directed,evaluated and delegated assignments to a team of 2 lieutenants, 8 sergeants, and approximately 120 line personnel
  • Served as liaison between division commander and subordinate supervisory staff
  • Supervised approximately 200 contractors/venders and approximately2,500 inmates
  • Coordinated training of assigned officers to their respective areas of responsibility
  • Directed supervisors in operation plans and ensuring compliance of all rules and regulations
  • Inspected and reviewed reports, forms, files, rosters and other related documents
  • Maintained law and order, safety and security of general public, staff, inmate population action and facility.
  • Coordinated internal or criminal investigations related to personnel or inmate criminal activity, complaints, injuries or misconduct
  • Conducted daily inspections and training to ensure full compliance of policies and state laws.
  • Identified and preserved evidence to assist in prosecution of violators, as well as, provided and participated in giving sworn testimony during criminal hearings
  • Assisted command staff in determining when criminal action should be initiated, prepared investigation reports, and recommended to higher echelon the type of action and level of penalty commensurate with the nature and severity of the violation.Streamlined and or composed agency polices and procedures.

Supply and Logistics Specialist

U.S. Army Reserve
03.1995 - 10.2013
  • I was in share of all unit operations
  • I controlled and shipping and receiving of all military equipment
  • I controlled and routed all transportation stateside and overseas.

Deputy Sheriff Lieutenant Jail Division watch Command

DeKalb County Sheriff's Office
09.2010 - 08.2012
  • Assigned , reviewed and evaluated work of subordinates
  • Trained personnel and coordinated duties of subordinate supervisors
  • Supervised and directed the day to day operation of the shift
  • Conferred with superiors on agency policies, procedures and goals
  • Served as division watch commander in charge in the absence of my superiors.
  • Supervised the Jail intake, Bonding, Classification,Identification and Release process of inmates.

Deputy Sheriff Sergeant

DeKalb County Sheriff's Office
05.2005 - 08.2010
  • Supervised detention staff, enforced wok rules and agency policies and procedures
  • Coordinated daily work assignments, training schedule and approved vacation/sick and leave
  • Coached and mentored staff, trained personnel and supervised the Jail Intake, Bonding, Classification, Identification, Release and Inmate Temporary Housing Sections to include the Inmate Work Release Program.

Investigator Office of Professional Standards

DeKalb County Sheriff's Office
03.2000 - 05.2005
  • Investigated alleged misconduct or agency violations of employees, and apprised the Sheriff with a detailed incident report
  • Managed personnel authorization request for secondary employment
  • Coordinated written exam, physical agility test, conducted background investigations, and orientation of potential new hires
  • Schedule drug testing for employees, made arrest , conducted telephone and face to face interviews with various individuals
  • Enforced state laws and agency policies and procedures.

Deputy Sheriff Field Division

DeKalb County Sheriff's Office
03.1997 - 05.2000
  • Apprehended individuals wanted on outstanding warrants, issued traffic citations, served civil papers and temporary restraining orders
  • Transported inmates to county holding facilities, hospitals for medical evaluations and individuals who were mentally impaired to designated treatment facilities
  • Provided and participated in giving sworn testimony during criminal proceedings
  • Devotedly protected and served the citizens , developed credulous relationships trough community policing.

Detention Officer

Dekalb Sheriff Office
01.1994 - 03.2000
  • Provided security, safety and wellbeing of inmate population and facility
  • Worked as a Release, Classification and records retention officer in the administrative unit
  • Generated and successfully deciphered the criminal histories of inmates to coordinate with the appropriate level of housing security unit.

Education

Notary -

National Notary Association
Chatsworth, California
06.2022

All lines claims adjuter -

Adjusters Pro
Bedford, Texas
05.2019

Business Administration -

University of Phoenix
Phoenix, Arizona
08.1995

Skills

  • Leadership and management skills
  • Communication skills
  • Guest services
  • Restaurant experience
  • Customer service

Certification

  • Notary Republic/Florida
  • Certified Claims Adjuster
  • Certified Police Officer
  • Principles of Adjuster Estimatics
  • Usaa IA Certification
  • 4-40 Customer Representative
  • CPR/AED

Timeline

Quality Assurance Inspector

BRS Surgical
05.2023 - Current

Automotive Parts Specialist

Southeast Toyota Distributors
03.2017 - 09.2019

General Manager

Aromas cigar and wine
02.2017 - 09.2022

Deputy Sheriff Captain Assistant Jail Division Commander

DeKalb County Sheriff's Office
03.2012 - 08.2014

Deputy Sheriff Lieutenant Jail Division watch Command

DeKalb County Sheriff's Office
09.2010 - 08.2012

Deputy Sheriff Sergeant

DeKalb County Sheriff's Office
05.2005 - 08.2010

Investigator Office of Professional Standards

DeKalb County Sheriff's Office
03.2000 - 05.2005

Deputy Sheriff Field Division

DeKalb County Sheriff's Office
03.1997 - 05.2000

Supply and Logistics Specialist

U.S. Army Reserve
03.1995 - 10.2013

Detention Officer

Dekalb Sheriff Office
01.1994 - 03.2000

Notary -

National Notary Association

All lines claims adjuter -

Adjusters Pro

Business Administration -

University of Phoenix

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Reginald Patterson