Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
14
14
years of professional experience
Work History
Technician
AT&T
Boynton Beach, FL
01.2015 - Current
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Driver
UPS
Miami, FL
01.2013 - 01.2015
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Loss Prevention Officer
Target
Miami, FL
01.2011 - 01.2013
Completed incident reports and activity logs for accurate, current records.
Patrolled store premises to detect and prevent shoplifting and security breaches.