REGINALD TABER
Memphis,Tennessee
Summary
Dedicated self-motivated professional providing a wide variety of skills including but not limited to strong communication, negotiation, A leader that can follow, success in leveraging situation to achieve predictable, reality-appropriate outcomes that significantly benefit project goals and team moral. Brings consensus to the decision making and reorganization process.
Overview
20
20
years of professional experience
Work History
Founder/Director
Kindred Spirit West African Drum And Dance Company
Memphis, TN
02.2015 - Current
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Defined company roles and responsibilities to establish and enhance processes.
- Identified business development challenges and customer concerns for proactive resolution.
- Established organizational mission statement through extensive collaboration and review.
Costumer Service Representative
Rose International/C.V.S Health
Remote, Tennessee
08.2020 - 02.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Collected and analyzed customer information to prepare product or service reports.
- Responded to customer requests for products, services and company information.
Dean of Students
Believe Memphis Academy
Memphis, TN
08.2019 - 07.2020
Dean Of Students, Freedom Preparatory Academy
Memphis, TN
01.2016 - 01.2018
- Fostered meaningful relationships and maximized learning among students through student-field trip and team-work community service projects
- Establish a system for progress monitoring and maintaining records for students requiring interventions
- Collaborate with teachers, social workers, administrators, parents and external behavior health service providers to ensure effective implementation and monitoring of behavior plans
- Provided professional development to fellow staff member's to enhance team's ability to serve students
- Coordinate disciplinary systems including detention, in-school suspensions, and paychecks
- Prepare and submit timely reports and evaluations to all funding sources and external agencies
- Evaluate behavior through detailed data analysis of student and teacher performance on a wide variety of metrics and present data to school constituencies in an easily accessible format
Music Teacher
Freedom Preparatory Academy
Memphis, TN
01.2012 - 01.2016
- Instructed over 300 students on principles and techniques of West African Djembe' music
- Oversaw student progress by reviewing performance utilizing metrics
- Developed and administered standardized testing
- Coordinated with departmental employees to maintain continuity of music lesson objectives, planning and execution.
Tech Analyst
FedEx Corp
Memphis, TN
01.2011 - 01.2014
- Monitored Hp Openview (OVO)/ Production servers for alarms, errors, database, application, file system, other server issues
- Monitored legacy TANDEM systems for CPU, Process, Disks and File System issues
- Monitored messaging infrastructure backbone / queues for FedEx
- Responsible for logging all issues reported to Operations (reports received via applications and telephone calls.)
- Navigated heavy usage of Microsoft Outlook in order to fulfill day to day duties
- Proficient in the use of Microsoft Windows 7 Operating System
- Heavy Microsoft Windows and Outlook usage
Technical Support Analyst
Chandler Music Company
McKenzie, TN
01.2010 - 01.2011
- Job shadowed manager of Chandler Music Company to learn more about the business and to understand primary drivers of the new website
- Photographed store inventory
- Cropped/edited pictures and wrote descriptions for each picture, uploaded the pictures online
- Researched various web hosting companies to determine the most cost-efficient/relevant company
- Planned and participated in various research schemes to draw conclusions about target market's opinions on the proposed website
- Helped manage Chandler Music Company's eBay store during transition periods.
- Took pictures, edited pictures, and wrote descriptions, uploaded pictures, responded to customer information requests/question, updated website on regular basis.
- Collaborated with vendors to locate replacement components and resolve advanced problems
Tech Support Associate
Teams Institute
McKenzie, TN
01.2009 - 01.2010
- Handled technical troubleshooting within an enterprise environment, including system crashes, slow- downs and data recoveries
- Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, resolution and closure of trouble tickets
- Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding.
Education
Bachelor of Science - Computer Information Systems, Fine Arts and Business
Bethel University
2011
Skills
- Change and Growth Management
- Contract Negotiation
- Effective Communicator and Public Speaker
- Leadership and People Development
Other Interest
Related Accomplishments Worked Directly and in Conjunction with Grammy award Winners and Nominees: Marvin Sapp, Peter Jeffrey, Matthew Holt, Roberta Fleck and Dywane Thomas Sr. Performed with National Performing artist Ben Helson (Dierks Bently musician), Geron Davis Gospel artist, Bradley Gray (Ray Charles Musician;)
Trained by/Performed with... Weedie Briamah (International Performing Artist), Fan Fan (international performing artist), Drummer Bill Summers (international performing artist), Massamba Diop Tamani (International Performing Artist).
Guest Musician For Various Artist and Festivals: Camille A Brown Master Class, Tn, African Arts Festival, Maafa, Essence, and Jazz Festivals located in New Orleans Louisiana.
Charter Member of Phi Beta Sigma
Timeline
Costumer Service Representative
Rose International/C.V.S Health
08.2020 - 02.2021
Dean of Students
Believe Memphis Academy
08.2019 - 07.2020
Dean Of Students, Freedom Preparatory Academy
01.2016 - 01.2018
Founder/Director
Kindred Spirit West African Drum And Dance Company
02.2015 - Current
Music Teacher
Freedom Preparatory Academy
01.2012 - 01.2016
Tech Analyst
FedEx Corp
01.2011 - 01.2014
Technical Support Analyst
Chandler Music Company
01.2010 - 01.2011
Tech Support Associate
Teams Institute
01.2009 - 01.2010
Bachelor of Science - Computer Information Systems, Fine Arts and Business
Bethel University
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