Reginald Webster
Woodbridge,VA
Summary
Experienced Cloud Engineer with expertise in AWS Cloud Technologies and architecture, adhering to The AWS Well-Architected Framework. Skilled in designing and optimizing cost-effective, secure, highly available, and scalable systems, with a focus on operational excellence. Proficient in automating infrastructure building and configuration through Information as Code. Adept at implementing efficient source control and branching strategies for development processes. Demonstrated proficiency in infrastructure and service monitoring/alerting implementation. Committed to providing comprehensive technical documentation and creating clear architectural diagrams for effective communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Cloud Engineer
Maximus
03.2023 - Current
- Primarily supporting a large project with 12 full Terraform IaC environments with over 120 Linux based servers, and 8 SQL databases hosting a Java microservice web-based application
- Support and utilize a wide range of AWS services from: EFS, S3, EC2, ALB/NLB, Datasync, R53, ASG, Cloudfront
- Manage and improve on CI/CD pipeline to Deploy to all environments
- Utilizing Jenkins, Git/SVN
- Provide infrastructure support to QA and development teams
- Monitor Systems using AppDynamics and Splunk/Splunk-OnCall and CloudWatch
- Devops team model, working directly with developers, and other teams with no silos to support the application SDLC
Cloud Engineer
Maximus
07.2021 - 03.2023
- Provide technical support for over a dozen Federal projects housing hundreds of Unix and Windows servers in many environments including Development, UAT, Integration, Training as well as Production
- Design, build and support highly available production systems in AWS using technologies like ELB, EC2, ECS, RDS, Elasticache, Cloudfront, S3, IAM
- Tasks include building new environments by reviewing the customers design documents, assessing requirements with users, obtaining necessary resources (hardware, software and infrastructure)
- Building new web environments with Apache, Tomcat and Windows IIS servers
- Working tickets in Jira, and Cherwell ticketing systems ensuring ticket SLA’s and quick resolution
- Documenting new or changing processes and posting to SharePoint
Cloud Engineer
Accenture Federal Services
03.2020 - 07.2021
- Effectively conveyed ideas and facts to individuals and groups, tailoring communication based on the audience and the nature of the information
- Delivered clear and convincing oral presentations, ensuring comprehension even for technical, sensitive, or controversial topics
- Attuned to nonverbal cues, actively listening to others and responding appropriately to enhance communication effectiveness
- Generated performance measures to assess and enhance customer satisfaction and service efficiency
- Monitored achievements against set benchmarks, ensuring alignment with customer expectations and organizational goals
IT Specialist
Leidos
08.2018 - 12.2019
- Evaluated IT security incident response policies, refining strategies for enhanced effectiveness and efficiency
- Proactively identified the need for IT security changes, aligning strategies with emerging technologies and evolving threats
- Applied project management principles and methods to guarantee the implementation of a fully compliant infrastructure protection program throughout the organization
Lead Systems Administrator
General Dynamics Information Technology
06.2013 - 06.2018
- Led teams in the analysis, planning, and establishment of requirements for initiating IT projects
- Effectively communicate technical information and business strategies to team members
- Orchestrated collaborative efforts in performing management and technical duties for project initiation
- Identified potential risks and issues within projects, employing a proactive approach to problem identification
- Conducted thorough analysis to determine the accuracy and relevance of information related to challenges
System Engineer
Aceinfo Solution
06.2011 - 06.2013
- Tier III Support Role as a System Engineer for DoD
- Administered DHCP, DNS, Active Directory, SSCM Servers
- Responded to escalated High priority Sev1 Tickets usually caused by back-end system issues
- Build and deploy packages to all systems and servers on multi domain infrastructure using SCCM
- Build and maintain system images for various dell and HP workstations
System Engineer
Accelerated Solutions
05.2009 - 06.2011
- Active Directory Specialist
- Installed and configured Windows Server 2008 and developed AD Schema for team
- Maintained and troubleshoot AD permission and reduce latency for cross DC replication
System Administrator II
Comtek
10.2008 - 05.2009
- System Admin responsible for Security remediation from IAVA threat scanner
- Networking support for DHCP Leases and reservations
- On-site Tier II support
Help Desk Analyst
MILVETS
10.2006 - 10.2007
- Tier 1 Call Center
- AD account password reset and unlocks
Education
Bachelor of Science - Software Engineering
Western Governors University
Salt Lake City, UT12-2025
Skills
- Jenkins
- AppDynamics
- Splunk
- Terraform
- Ansible
- Docker
- Kubernetes
- Linux Administration
- Windows Administration
- Git
- Bash
- CI and CD pipelines
Certification
- AWS Certified Solutions Architect – Professional
- AWS Certified SysOps Administrator – Associate
- AWS Certified Solutions Architect – Associate
- Hashicorp Terraform Associate
- Microsoft Certified: Azure Fundamentals
- Amazon Web Services Cloud Practitioner
Personal Information
Title: Senior Cloud Engineer
Timeline
Senior Cloud Engineer
Maximus
03.2023 - Current
Cloud Engineer
Maximus
07.2021 - 03.2023
Cloud Engineer
Accenture Federal Services
03.2020 - 07.2021
IT Specialist
Leidos
08.2018 - 12.2019
Lead Systems Administrator
General Dynamics Information Technology
06.2013 - 06.2018
System Engineer
Aceinfo Solution
06.2011 - 06.2013
System Engineer
Accelerated Solutions
05.2009 - 06.2011
System Administrator II
Comtek
10.2008 - 05.2009
Help Desk Analyst
MILVETS
10.2006 - 10.2007
Bachelor of Science - Software Engineering
Western Governors University
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