REGINALD WILLIAMS
CUSTOMER RELATIONS/LAW ENFORCEMENT
Wesley Chapel,FL
Summary
Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. Detail-oriented with strong organizational skills.
Overview
10
10
years of professional experience
6
6
Certifications
Work History
Police Officer
Atlantic City Police Department
04.2018 - 04.2023
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Conducted searches of individuals, vehicles and premises.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
Security Officer
Hard Rock Hotel Casino Atlantic City
06.2017 - 06.2018
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported suspicious activities and persons to law enforcement.
Barback
Maryland Live Casino
06.2016 - 06.2017
- Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
- Promoted a safe environment for both patrons and employees through strict adherence to safety procedures and guidelines set forth by the establishment''s management team.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
Postal Carrier
UPS
06.2013 - 06.2015
- Continuously updated knowledge of postal regulations and best practices through ongoing training and professional development opportunities.
- Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
- Contributed to team success by effectively collaborating on projects such as reorganizing delivery routes for maximum efficiency.
- Implemented organizational strategies for efficient sorting of incoming mail at the post office prior to distribution.
Education
No Degree - Criminal Justice
Atlantic Cape Community College
Mays Landing, NJHigh School Diploma -
Pleasantville High School
Pleasantville, NJ06.2010
Skills
Emergency planning
undefinedCertification
CFR - Certified First Responder
Timeline
Adult & Pediatric First Aid
08-2022
Certified Corrections Officer
05-2020
Hostage Negotiator
07-2019
OSHA Safety Certification
07-2019
CFR - Certified First Responder
06-2019
Weapons Certification
06-2019
Police Officer
Atlantic City Police Department
04.2018 - 04.2023
Security Officer
Hard Rock Hotel Casino Atlantic City
06.2017 - 06.2018
Barback
Maryland Live Casino
06.2016 - 06.2017
Postal Carrier
UPS
06.2013 - 06.2015
No Degree - Criminal Justice
Atlantic Cape Community College
High School Diploma -
Pleasantville High School
Similar Profiles
Shayne DuganShayne Dugan
Detective at Brigantine Police DepartmentDetective at Brigantine Police Department
Diane WesleyDiane Wesley
Senior Communications Operator/Supervisor at Florida Atlantic University Police DepartmentSenior Communications Operator/Supervisor at Florida Atlantic University Police Department
Virginia Williams-ILiuVirginia Williams-ILiu
Police Sergeant at Florida Atlantic University Police DepartmentPolice Sergeant at Florida Atlantic University Police Department