Reginald Williams
Arlington,TX
Summary
Bilingual security management professional familiar with standard security practices and operational requirements. Comfortable working in variety of environments to provide personal, premise and perimeter security. Highly skilled in security precautions and operations.
Overview
26
26
years of professional experience
Work History
Medical/Dental Corpsman
Federal Government: U.S. Navy/Marines
- Improved patient care by providing thorough assessments, accurate documentation, and effective communication with medical teams.
- Enhanced operational readiness through diligent maintenance of medical supplies and equipment.
- Streamlined patient flow by effectively triaging emergency cases and prioritizing treatment needs.
- Assisted physicians in surgical procedures, ensuring precise execution and positive patient outcomes.
- Administered CPR, oxygen and other life-saving medical treatments.
Sales Associate
Federal Government
08.1998 - Current
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
TSA Agent
Federal Government Agency: Homeland Security
03.2014 - 04.2015
- Increased airport security by conducting thorough passenger and luggage screenings.
- Assisted in deterring potential threats by performing regular and random security checks.
- Improved overall safety with effective communication and collaboration among team members.
- Reduced risk of prohibited items entering secure areas through meticulous inspections.
- Utilized analytical skills effectively while reviewing x-ray images, accurately detecting any possible threat objects or discrepancies.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
Education
Bachelor of Arts - Business Management
Columbia College
Columbia, MOSkills
- Emergency medical treatment
Languages
Spanish
Professional Working
Timeline
TSA Agent
Federal Government Agency: Homeland Security
03.2014 - 04.2015
Sales Associate
Federal Government
08.1998 - Current
Medical/Dental Corpsman
Federal Government: U.S. Navy/Marines
Bachelor of Arts - Business Management
Columbia College
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