Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reginald williams

mobile

Summary

Dynamic Inside Sales Representative with a proven track record at Alabama Power Company, excelling in sales strategy development and exceptional customer service. Skilled in cold calling and problem-solving, I consistently drive revenue growth by fostering strong client relationships and leveraging product knowledge to meet customer needs effectively.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Alabama Power Company
Mobile
06.2025 - Current
  • Developed and maintained relationships with clients to promote sales initiatives.
  • Collaborated with team members to identify sales opportunities and strategies.
  • Assisted in resolving customer issues to ensure satisfaction and loyalty.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Analyzed market trends to provide feedback on customer preferences and demands.
  • Provided customers with product information, pricing and availability.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Collaborated with team members to determine strategic sales approaches.
  • Leveraged computer system to input customer orders and pricing information.
  • Participated in sales training and workshops to improve sales techniques and product knowledge.
  • Operated register handled cash and processed credit card transactions.
  • Posed as models for advertising, artistic creation and display of goods.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.

Sales Representative

Mobile Fixture Equipment Company
Mobile
03.2000 - 06.2025
  • Engaged customers to understand their needs and preferences.
  • Demonstrated product features and benefits to potential buyers.
  • Assisted in maintaining an organized and presentable sales area.
  • Collaborated with team members to achieve sales goals and objectives.
  • Handled customer inquiries and provided accurate product information.
  • Processed transactions using point-of-sale systems efficiently.
  • Participated in training sessions to learn about new products and services.
  • Supported inventory management by restocking shelves as needed.
  • Developed key customer relationships to increase sales.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Generated new sales leads through cold calling and networking activities.
  • Maintained accurate records of all sales and prospecting activities.
  • Analyzed customer feedback to improve products and services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Negotiated pricing contracts with customers to maximize profits.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Listened to customer needs to identify and recommend best products and services.
  • Operated register, handled cash and processed credit card transactions.
  • Replenished and arranged items to maintain appearance.
  • Reset store displays for special events and seasonal merchandise changes.
  • Recognized security risks to properly handle situations.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Merchant Mariner

Harry Lungsburg School Of Seamans ship
Piney Point
01.1989 - 08.1995
  • Managed supply inventory for seamanship training programs and materials.
  • Implemented safety protocols to ensure compliance during material handling activities.
  • Maintained cleanliness and organization of kitchen areas and equipment.
  • Ensured proper disposal of waste and recycling materials in compliance with health standards.
  • Monitored inventory levels of cleaning supplies and notified management for reorders.
  • Supported kitchen staff by transporting food items and supplies as needed.
  • Followed safety protocols to prevent accidents and maintain a secure work environment.
  • Performed basic cleaning and upkeep duties.
  • Supervised kitchen staff to ensure efficient food preparation and presentation.
  • Maintained high standards of food safety and sanitation in the kitchen environment.
  • Inspected equipment regularly to ensure it was functioning properly and safely.
  • Conducted regular staff meetings with kitchen personnel to discuss goals, objectives, and strategies.
  • Oversaw the daily preparation of meals by supervising cooks and kitchen staff.
  • Assisted in the ordering of supplies, including food items, equipment, and other necessary materials.
  • Managed kitchen staff team and assigned tasks for various stages of food production.
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
  • Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
  • Distributed food to service staff for prompt delivery to customers.

Education

Associate of Arts - Culinary Arts /Basic Shipboard

Harry Lungburg School Of Seamanship
Piny Point Md
11-1990

High School Diploma -

Lillie B Williamson High School
Mobile, AL
05-1988

Skills

  • Sales strategy development
  • Product knowledge
  • Problem solving
  • Cold calling
  • Cheerful and energetic
  • Exceptional customer service
  • Driven
  • Promotional selling

Certification

Forklift training, truck driving DOT certification , Cherry picker trained.

Timeline

Inside Sales Representative

Alabama Power Company
06.2025 - Current

Sales Representative

Mobile Fixture Equipment Company
03.2000 - 06.2025

Merchant Mariner

Harry Lungsburg School Of Seamans ship
01.1989 - 08.1995

Associate of Arts - Culinary Arts /Basic Shipboard

Harry Lungburg School Of Seamanship

High School Diploma -

Lillie B Williamson High School

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