Reginald Winters
Cleveland,OH
Summary
Dynamic Security Supervisor with extensive experience at Royce Us Protection, adept at enhancing team performance through effective training and emergency response planning. Proven expertise in risk analysis and incident investigation, fostering a culture of safety and compliance while reducing security incidents by implementing robust access control measures.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Security Supervisor
Royce Us Protection
04.2024 - Current
- Supervised daily security operations ensuring compliance with safety protocols and regulations.
- Trained and mentored junior security staff to enhance team performance and effectiveness.
- Developed and implemented emergency response plans to mitigate risks on-site.
- Conducted regular audits of security systems, identifying vulnerabilities and recommending improvements.
- Coordinated with law enforcement agencies during incidents to ensure effective resolution.
- Oversaw scheduling and resource allocation for security personnel across multiple shifts.
- Analyzed incident reports to identify trends, contributing to strategic planning and risk management efforts.
- Facilitated communication between management, clients, and staff to maintain operational transparency and trust.
- Wrote and submitted daily reports on security team operations.
- Enhanced site security by implementing surveillance systems and conducting regular patrols.
- Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
- Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
- Implemented access badge system, improving tracking of personnel movement within the facility.
- Collaborated with local law enforcement agencies to bolster site protection and share intelligence on potential threats.
- Evaluated performance metrics for security staff, providing constructive feedback for continuous improvement.
- Performed routine maintenance checks on security equipment to ensure functionality and readiness.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Managed team schedules to provide effective security coverage for building needs.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Removed unauthorized persons from facility grounds.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Secured high-value assets through diligent monitoring of storage areas and adherence to strict protocols.
- Assisted human resources with background checks on potential hires to maintain a secure workforce.
- Developed comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
- Streamlined reporting procedures, resulting in improved communication between security staff and management.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Developed and implemented strategies to prevent and respond to security incidents.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Conducted regular patrols of facility to detect and deter security threats.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Trained security workers on site-specified procedures.
- Completed shift handover reports and debriefed next shift upon arrival.
- Recorded daily security occurrences in site assignment log.
- Managed security staff rotation for position coverage on breaks.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Performed security investigations and reported findings to client management.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
Fire Safety Officer
City of Massillon
03.2002 - 01.2016
- Conducted fire safety inspections to identify hazards and ensure compliance with regulations.
- Assisted in developing emergency response plans for facility staff and occupants.
- Supported training sessions on fire prevention techniques and evacuation procedures.
- Monitored fire safety equipment, maintaining readiness and functionality at all times.
- Collaborated with team members to implement fire safety policies effectively.
- Evaluated existing fire safety measures, recommending improvements for increased effectiveness.
- Documented incidents and safety drills for review and compliance audits.
- Engaged in continuous learning of fire codes and safety standards to enhance expertise.
- Established open lines of communication with other department heads to create a unified approach towards improved workplace safety practices.
- Conducted thorough investigations after fire incidents to determine causes and prevent future occurrences, strengthening overall safety measures.
- Maintained detailed records of inspections, violations, and corrective actions taken, providing valuable data for future analysis.
- Collaborated with local fire departments to coordinate effective responses during emergencies, ensuring seamless cooperation.
- Assessed the impact of proposed changes in facility operations on fire safety standards and offered recommendations accordingly.
- Served as a liaison between company management and regulatory agencies to ensure compliance with all relevant codes and regulations.
- Provided guidance on the selection and placement of appropriate firefighting equipment within facilities for maximum effectiveness.
- Improved fire safety awareness by conducting regular training sessions and workshops for staff members.
- Regularly conducted risk assessments using advanced software tools, allowing for proactive mitigation strategies against potential hazards.
- Reduced risk of fire hazards by regularly inspecting facilities and recommending necessary improvements to management.
- Reviewed building design plans and provided expert advice on potential hazards, contributing to safer construction projects.
- Enhanced emergency response time by implementing streamlined protocols and procedures in emergency situations.
- Increased efficiency of fire drills by designing realistic scenarios that tested staff preparedness and response capabilities.
- Continuously updated knowledge on new technologies in the field of fire prevention, enabling informed decision-making when upgrading equipment or systems.
- Provided expert advice during the development of emergency response plans to ensure comprehensive coverage and effectiveness in times of crisis.
- Educated occupants about the importance of adhering to evacuation procedures, fostering a culture of safety awareness.
- Promoted a safe working environment by identifying hazardous materials and ensuring their proper storage, handling, and disposal.
- Implemented a preventative maintenance program for fire protection systems, ensuring optimal performance during emergencies.
- Developed comprehensive fire safety plans tailored to specific building layouts and occupancy types, reducing potential risks.
- Evaluated success of fire safety training programs by analyzing participant feedback, adjusting future sessions for optimal results.
- Prepared documentation by writing notes, organizing official interview records, compiling inspection reports and maintaining supporting documents.
- Identified safety concerns and documentable fire code violations in new constructions and existing structures.
- Inspected and tested building manual and automatic response fire suppression systems.
- Recorded scene layout, damage and findings by drafting diagrams, numbering items and taking photographs.
- Checked various multi-family residential and business construction sites to determine fire code compliance.
- Prepared and maintained reports of investigation results and records of convicted arsonists and arson suspects.
- Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
- Analyzed evidence and other information to determine probable cause of fire or explosion.
- Spearheaded public education initiatives on fire safety topics, prevention options and emergency response strategies.
- Prepared recommendations to eliminate potential fire and safety hazards at establishments.
- Examined fire sites to gather evidence such as glass, metal fragments, charred wood and accelerant residue.
- Assisted over [Number] businesses, healthcare and educational facilities by writing and maintaining fire safety and evacuation plans.
- Provided expert testimony in court proceedings regarding relevant fire codes, safety concerns, findings of investigations and noted violations.
- Reviewed new fire safety construction documents for extinguisher placement, exit locations and standpipe locations.
- Completed thorough reviews of kitchen hoods, ductwork and exhaust systems to determine hazardous conditions and remove materials of concern.
- Testified in hearings, distributed information and collaborated with attorneys to prosecute offenders.
- Inspected physical condition of automatic sprinkler systems to report conditions and suggest repairs.
- Manufactured preliminary and complete reports on fire origins and causes by observing scene and interviewing witnesses.
- Repaired and replaced defective fire safety equipment such as sprinkler systems and fire extinguishers.
- Secured scenes and warned general public of investigation perimeters to prevent tampering or damage to evidence.
- Rendered aid to individuals suffering from smoke inhalation, broken bones or other concerns.
- Administered frequent fire drills to evaluate fire exits, structures and proper functioning.
- Packaged collected pieces of evidence in securely closed containers for protection.
- Created, initiated and optimized policies and procedures for fire prevention and suppression in regional structures and by emergency personnel.
- Tested sites and materials to establish facts such as burn patterns and flash points of materials.
- Conducted internal investigations to determine negligence and violation of laws and regulations by fire department employees.
- Worked with building owners and users to outline actions required to bring structures in compliance with relevant fire code regulations, laws and accepted standards.
- Subpoenaed and interviewed witnesses, property owners and building occupants to obtain information and sworn testimony.
- Directed dispatching and emergency response procedures for personnel managing service calls and emergency situations.
- Conducted interviews of witnesses, coordinated with experts and communicated with insurance company representatives to gather information.
- Controlled safety protocols and avoided potential hazards at fire incident scenes to protect investigation personnel from harm.
- Led [Number] investigations of fires to determine causes.
Firefighter
City of Orrville
12.1986 - 03.2002
- Responded to emergency calls, providing rapid and effective firefighting services.
- Conducted fire prevention inspections, identifying hazards and recommending corrective actions.
- Trained new firefighters on equipment usage and safety protocols.
- Developed and implemented training programs to enhance team skills and knowledge.
- Managed equipment maintenance schedules, ensuring readiness for emergency response situations.
- Led teams during fire suppression efforts, ensuring safety and efficiency in operations.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Coordinated community outreach initiatives to educate the public on fire safety measures.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
- Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
- Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
- Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
- Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
- Conducted search and rescue operations during natural disasters, locating trapped individuals and providing assistance as needed.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Coordinated with local schools to conduct fire drills, ensuring students and staff were prepared for real-life emergencies.
- Provided immediate medical attention to victims at emergency scenes, ensuring swift stabilization before hospital transport.
- Improved public awareness and education on fire safety practices through community workshops and school programs.
- Improved fire station operations and response strategies through regular review and process optimization.
- Provided compassionate support to individuals and families affected by fire incidents, aiding in their recovery process.
- Implemented fitness program for fire station, boosting physical readiness and team morale.
- Conducted thorough investigations of fire scenes to determine causes, contributing to prevention efforts.
- Reduced property damage from fires with quick and strategic firefighting tactics.
- Assisted in development of emergency response plans for local businesses, strengthening community preparedness.
- Optimized response times to emergency calls by analyzing and adjusting deployment strategies.
- Engaged in continuous professional development through advanced firefighting and rescue training courses.
- Facilitated stress management workshops for fire department personnel, enhancing overall team resilience and mental health.
- Enhanced team communication and efficiency during emergency responses with introduction of new radio protocols.
- Enhanced community safety by conducting regular fire safety inspections and identifying potential hazards.
- Led team in high-risk rescues, safely evacuating individuals from hazardous environments.
- Reduced risk of fire spread in wildland areas by executing controlled burn procedures.
- Streamlined maintenance and readiness of firefighting equipment, ensuring optimal performance during calls.
- Collaborated with law enforcement and other emergency services during large-scale emergencies for coordinated response efforts.
- Assisted in securing grants for new fire safety equipment, improving department's operational capabilities.
- Trained new recruits in fire suppression techniques, improving team efficiency and readiness.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Prepared incident reports detailing personnel, location and results of each call.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
- Effectively supported fire suppression by setting up and maintaining water supply lines.
- Assisted in prevention of fires through public education programs.
- Performed maintenance on water tanks, fire hoses and other firefighting equipment.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
- Conducted fire drills and trained new recruits in use of firefighting equipment.
- Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
- Evaluated areas after containing fires to identify and suppress hot spots.
- Diagnosed and located hazardous materials and other sources of fires.
- Inspected fire and life safety systems and equipment for proper placement at properties.
- Carried out fire inspections to identify fire hazards and recommend corrective measures.
- Contributed to fire investigation reports and provided testimony in court.
Education
High School Diploma -
Orrville
Orrville, OHSkills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Safety and security procedures
- Security management
- CCTV experience
- Patrol operations
- Security team management
- Daily incident reporting
- Staffing and scheduling
- Emergency response
- Safety and security regulations
- Skilled in conflict resolution
- Personnel supervision
- Emergency management
- Security screening
- Report analysis
- Access control
- Surveillance
- Risk analysis
- Incident investigation
- Policy enforcement
- Security planning
- Physical security
- Site visits
- Relationship building and management
- Employee relations
- Staff hiring
- Report generation
- Security officer development
- FLUENT IN [LANGUAGE]
- Threat assessment
- Operations management
- Crime prevention
- Physical restraint training
- Weapons screening
- Employee performance evaluation
- Performance assessment
- Investigative procedures
- Law enforcement collaboration
- Company risk management
- Crisis management
- Dispatch
- Firearms training
- Access systems and patrol
- Takedown maneuvers
- Asset protection
- Loss prevention trainer
- Investigations expert
- Incipient fire safety training
- Compliance management
- Audit compliance
- Skilled public speaker
- Criminal investigations
- Regulatory compliance
- Interrogation techniques
- ATM tech training
- Background investigations
- Residential management
- Interviews and interrogations
- Security auditing
- Program auditing
- Loss prevention expertise
- Resource allocation
- Valid US passport
- Criminal law
- Security resource allocation
- DHS armed handgun training
- Court testimony
- MEB baton training
- Employee schedule coordination
- Accounting investigations
- Security team leadership
- Protocol optimization
- Company risk mitigation
- C-cure and S2 knowledge
Accomplishments
- Recruited and trained [Number] new staff members in effective security measures and guard techniques.
- Saved the company more than $[Number] in security consulting fees.
- Provided comprehensive executive protection services for one of the wealthiest families in the United States.
- Supervised [Number] security guards and officers.
- Reduced store losses by [Number]% by apprehending and processing [Number] shoplifters a month.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
- Licensed [Job Title] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Languages
English
Full Professional
Timeline
Security Supervisor
Royce Us Protection
04.2024 - Current
Fire Safety Officer
City of Massillon
03.2002 - 01.2016
Firefighter
City of Orrville
12.1986 - 03.2002
High School Diploma -
Orrville