Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reginald D. Berry III

Oklahoma City

Summary

Junior Cybersecurity Analyst with hands-on experience in threat detection, vulnerability assessment, and incident response. I am skilled in network monitoring, security tools. Eager to contribute to a dynamic security team by proactively protecting systems, identifying risks, and supporting compliance efforts, and seeking a challenging role to grow technical expertise and support organizational security goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field service technician

Pepsico
Oklahoma City
02.2022 - Current
  • Manage tools, parts, and company-provided equipment responsibly and maintain a clean, organized work area, and provide service to meet the customer's needs.
  • Install, test, and calibrate equipment at customer locations according to specifications and safety standards.
  • Diagnose and troubleshoot technical issues on-site or remotely using diagnostic tools and technical documentation.
  • Perform preventive maintenance and repairs on equipment such as Fountains, coolers, and ice machines to ensure optimal performance and minimize downtime.
  • Train customers in the proper use and basic maintenance of equipment.
  • Maintain accurate service records, reports, and documentation for all work performed.
  • Communicate effectively with customers to understand issues and provide clear updates on repairs or service progress.
  • Collaborate with engineering or technical support teams to resolve complex problems.
  • Ensure compliance with company policies, safety procedures, and regulatory standards during field visits.

11B Infantryman

US Army National Guard
01.2018 - 05.2025
  • Engaged in ground combat operations during wartime and peacekeeping missions.
  • Operated and maintained weapons, vehicles, and communication equipment.
  • Conducted reconnaissance and secured terrain during tactical operations.
  • Participated in raids, ambushed, patrolled, and other direct combat activities.
  • Trained in hand-to-hand combat, survival skills, and urban warfare.
  • Worked in teams to close with and destroy enemy forces.

Education

Associate - Computer Information Systems

CIAT
01.2027

Skills

  • Risk Reflection and Situational Awareness
  • Secure Delivery Standards
  • Incident Response Assistance (For Field Configuration)
  • Critical Thinking and Problem Solving
  • Basic Understanding of Systems Functionality
  • Security Requirements
  • Equipment Reliability & Safety Standards
  • Discipline and Integrity
  • Hardware Installation and Maintenance
  • Troubleshooting and Diagnostics - Remote and On-site
  • Preventive Maintenance
  • Technical Documentation
  • Calibration and Testing of Systems
  • Use of Diagnostic Tools and Technical Manuals
  • Training on Customer Equipment
  • Basic Networking Principles
  • Instructions on the Use of Communication Equipment (Military)
  • Documentation and reporting of incidents
  • Tools & inventory tracking
  • Working collaboratively with Engineering/Tech Support

Certification

Pending, CompTIA A+, CompTIA Tech+, CompTIA Network+, CompTIA Security +, AWS Cloud Practitioner, Azure Fundamentals

Timeline

Field service technician

Pepsico
02.2022 - Current

11B Infantryman

US Army National Guard
01.2018 - 05.2025

Associate - Computer Information Systems

CIAT
Reginald D. Berry III