Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Reginald James

Reginald James

Port Orchard,WA

Summary

Seasoned sales professional with a strategic approach to increasing profits. Able to set up contracts, forecast trends and work with suppliers to maximize product quality. Good communication, multitasking and conflict resolution skills.

Overview

9
9
years of professional experience

Work History

Product Specialist

Klein Honda
06.2016 - 03.2020
  • Asked appropriate open-ended questions to discover prospects' needs and requirements.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Continually expanded knowledge of Honda Auto product line.
  • Researched product’s technical specifications and accurately communicated the information.
  • Assisted with the demonstration of Honda vehicles to showcase its functionality.
  • Utilized Dealertrack/Vinsolutions/Provision to handle current portfolio and prospective leads.
  • Consistently hit and exceeded sales goals by 20%.
  • Assisted with demonstrations for Product or Service to showcase functionality.
  • Continually expanded knowledge of Product or Service product line.

Store Manager

GoWireless (Verizon Wireless Retailer)
06.2011 - 06.2016
  • Oversaw daily operations of Verizon Wireless products, including staffing and training, 100% compliance, inventory control and financial functions.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Boosted sales by 40% by effectively cultivating customer rapport and delivering superior customer service within first quarter as Manager.
  • Reported to the district manager regarding all store and staff issues.
  • Hired, trained and evaluated personnel in sales.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Managed all aspects of store operations, organization, maintenance, and purchasing functions.
  • Conducted store inventories once per month and quarter.
  • Reordered inventory when it dropped below predetermined levels.
  • Counted cash drawers and made bank deposits.
  • Scheduled and led weekly store meetings for all employees.
  • Proactively identified performance gaps and implemented process improvements.
     

Education

High School Diploma - undefined

Central Kitsap High School
Silverdale, WA
1999

Associate of Arts - Communications

Olympic College
Bremerton, WA
2003

Skills

  • Sales
  • Outstanding interpersonal skills
  • Product knowledge
  • Inventory management
  • Demonstration abilities
  • Oral and written communication
  • Cold calling skills
  • Customer rapport
  • Attention to Detail
  • Good Telephone Etiquette
  • Self-Motivated
  • Critical Thinking
  • Active Listening
  • Problem-Solving
  • First Aid/CPR
  • Written Communication
  • MS Office
  • Excellent Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Opportunities Don't happen.You create them.
Chris Grosser

Timeline

Product Specialist

Klein Honda
06.2016 - 03.2020

Store Manager

GoWireless (Verizon Wireless Retailer)
06.2011 - 06.2016

High School Diploma - undefined

Central Kitsap High School

Associate of Arts - Communications

Olympic College

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Reginald James