Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Community Involvement
Timeline
Generic

Reginald J. Allen Jr.

Stanfield,NC

Summary

Dynamic business leader with expertise in both not-for-profit and for-profit sectors, specializing in the Emergency Services industry. Proven track record as a strategic problem solver and change manager, driving impactful initiatives. As a Clinical Instructor, committed to fostering the next generation of EMS Clinicians through innovative instructional technology and hands-on skill development. Accomplished paramedic with 44 years of exemplary performance.

Overview

41
41
years of professional experience
1
1
Certification

Work History

EMS Instructor

Central Piedmont Community College
Albemarle, NC
04.2024 - Current
  • Prepared and presented lectures, demonstrations, and practical exercises to students in the classroom setting.
  • Conducted skills assessments of student performance during lab activities.
  • Provided feedback to students regarding their progress in meeting course objectives.
  • Assist with maintaining student attendance records, grades, and other relevant data.
  • Evaluated student competency through written examinations and hands-on evaluations.

911 and Community Paramedic

Stanly County North Carolina
Albemarle, NC
01.2024 - Current
  • Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
  • Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
  • Maintained proficiency in advanced life support skills through continuing education classes and workshops.
  • Recorded detailed notes about patient condition before arrival at hospital facility for documentation purposes.
  • Presented paramedic basics at schools, cardiopulmonary resuscitation classes, civic groups and public safety agencies.
  • Attended training sessions, maintained required certifications and kept current in lifesaving techniques and technologies.
  • Coordinated transportation resources for individuals unable to access healthcare due to lack of transportation or financial constraints.
  • Developed protocols for community paramedic services, including patient assessment and follow-up care.
  • Managed inventory of medication supplies used during home visits.
  • Conducted home visits to assess patients' medical needs and provide treatment advice.
  • Provided education about health promotion, disease prevention, and lifestyle modifications to patients in the community setting.
  • Collaborated with local public health agencies on initiatives related to improving access to healthcare services in underserved areas.
  • Facilitated referrals to other healthcare providers as needed.
  • Communicated patient progress updates to primary care physicians and other involved healthcare professionals.

EMS Education Content Advisor

The Learnery (Remote)
Bismark, ND
10.2023 - Current
  • Oversee development of EMS content for microlearing platform (The Learnery)
  • Empowered others to use judgment and knowledge to solve problems and concerns.
  • Helped resolve problems by addressing problems analytically and with real-world data.
  • Gathered, organized and analyzed information to support written reports.
  • Researched areas of special expertise continuously to stay current on latest research and practices.

Independent EMS Consultant / Educator

Self-employed
Stanfield, NC
01.2021 - Current

Maintained positive working relationship with fellow staff and management.

  • Developed and implemented customized strategies to meet client needs.
  • Analyzed complex information from multiple sources to identify patterns or trends that could be used as a basis for decision-making.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Review EMS content and update to current medical standards.
  • Provide on-line education to EMR, EMT, and paramedic clinicians.

Executive Deputy EMS Coordinator

Monroe County EMS Office
Rochester, NY
01.2017 - 02.2023
  • This is a volunteer position within the Monroe County EMS Office.
  • Maintained communication and transparency with governing boards, EMS agency chiefs and the county medical director.
  • Provide on scene coordination of major EMS operations.
  • Participated on the child fatality review committee.

CEO / Chief

CHS Mobile Integrated Healthcare
Henrietta, NY
07.2007 - 12.2022
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Developed medical programs that promoted community health and research.
  • Provided direct patient care as a National Certified Paramedic

Chief, Ontario County Advanced Life Support

Thompson Healthcare
Canandaigua, NY
07.2004 - 07.2007
  • Overall Operation and Success of the Corporation
  • Direct Patient Care at Paramedic Level
  • Customer Satisfaction & EMS Billing
  • Budget Management & Purchases
  • Supervision, Marketing, and Public Relations, Program Budget Management
  • Recruitment

Administrator

Emeritus Assisted Living
Rochester, NY
10.2001 - 07.2004
  • Arranged pre-admission tours to families to lessen anxiety of admission.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Explained policies, procedures and services to patients.
  • Collaborated with multi-disciplinary staff to improve overall patient care.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.

Paramedic Program - Director

Jefferson Community College
Watertown, NY
01.2000 - 05.2002
  • Developed and implemented the paramedic program at the college.
  • Assessed students' knowledge and skills through assignments and exams.
  • Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
  • Held clinical simulation projects and provided each student with individual feedback.
  • Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
  • Passed out syllabi and informed students of course standards and learning objectives.
  • Upheld patient safety standards by supervising students during medication administration.
  • Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Maintained updated knowledge through continuing education and advanced training.

Program Coordinator/Lecturer

Monroe Community College, Work and Learn Center
Rochester, NY
01.1997 - 01.2000
  • Coordinated the implementation of accreditation for the paramedic program.
  • Assessed students' knowledge and skills through assignments and exams.
  • Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
  • Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
  • ACLS, BTLS, PALS, CPR, AED instructor
  • EMT – Basic, EMT – Intermediate, EMT – Paramedic Instructor
  • Implementation of new Paramedic and EMT – Intermediate Federal Curriculum

Director of Support Services

Wesley On East
Rochester, NY
01.1990 - 01.1997
  • Planned, administered and controlled budgets.
  • Recruited, hired and oriented departmental staff.
  • Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
  • Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Contacted vendors to procure equipment and tools to meet organizational demands.

Corporate Fire Marshal

Rochester Regional Health System
Greece, NY
01.1984 - 01.1990
  • Prepared inspection reports detailing investigative findings and recommendations for corrective action.
  • Inspected buildings to identify hazardous conditions and fire code violations.
  • Created and managed training classes to educate new hires and existing employees about compliance concerns.
  • Investigated reported and identified compliance issues against accepted standards.
  • Conferred frequently with specialists to stay current on compliance requirements and procedures.
  • Identified potential hazards and enforced safety protocols to prevent injuries.
  • Followed up with previous violators to confirm corrective action was taken.
  • Executed successful compliance monitoring and risk assessment programs.
  • Built positive working relationships with other department managers through effective communication.

Education

BS - Organizational Management

Roberts Wesleyan College
North Chili, NY

AAS - Paramedicine

Monroe Community College
Rochester, NY

AAS - Fire Protection Technology

Monroe Community College
Rochester, NY

Skills

  • Computer literate in Windows, including Microsoft Office and a variety of software applications Proficient in EMS Charts (EMS Patient Charting)
  • Detail-Oriented
  • Goal-Driven
  • Strong Communication and Interpersonal Skills
  • Information Analysis
  • Relationship Building
  • Financial Leadership
  • Operational Leadership
  • Executive Leadership
  • Strategic Planning
  • Public Relations Understanding
  • Operating Budgets
  • Recruiting and Hiring Top Talent
  • Organizational Management
  • Capital Expenditures
  • Regulatory Compliance
  • Budgeting and Cost Control
  • Contract Management
  • Policy Development
  • Mergers & Acquisitions
  • Consulting

Affiliations

Professional Memberships

  • International Association of EMS Chiefs
  • American Ambulance Association Board Member 2019, 2020
  • NAEMSP
  • National Registry of EMTs – Paramedic (M0896864)
  • National Association of Mobile Integrated Healthcare Providers Community Activities

Awards

  • Business Person of the Year – Henrietta Chamber of Commerce (2019)
  • Harriet C. Weber Leadership Award from Monroe-Livingston EMS Council (2016)
  • Educator of Excellence Award from Monroe – Livingston EMS Council (1999)
  • F. W. Conway Award from Gates Ambulance for Outstanding Service (1995)

Certification

  • Certified Instructor Paramedic, EMT, EMR
  • Certified ACLS, PALS, CPR Instructor
  • Certified Instructor Coordinator, NYS
  • Nationally Certified Paramedic (NRP)
  • Certified Paramedic, NC and NYS

Community Involvement

Monroe Livingston EMS Council 2008 - 2022

  • Served as Treasurer, Vice-Chair, and Chairperson during my tenure

Chili Volunteer Fire Department 1995 - date

  • Served as Lieutenant, Captain, and Battalion Chief during my tenure
  • Gates Volunteer Ambulance 1978 - 2000
  • Served as Director of Operations for 5 years

Gates-Chili Volunteer Fire Department 1980 - 1998

  • Firefighter / Paramedic

Timeline

EMS Instructor

Central Piedmont Community College
04.2024 - Current

911 and Community Paramedic

Stanly County North Carolina
01.2024 - Current

EMS Education Content Advisor

The Learnery (Remote)
10.2023 - Current

Independent EMS Consultant / Educator

Self-employed
01.2021 - Current

Executive Deputy EMS Coordinator

Monroe County EMS Office
01.2017 - 02.2023

CEO / Chief

CHS Mobile Integrated Healthcare
07.2007 - 12.2022

Chief, Ontario County Advanced Life Support

Thompson Healthcare
07.2004 - 07.2007

Administrator

Emeritus Assisted Living
10.2001 - 07.2004

Paramedic Program - Director

Jefferson Community College
01.2000 - 05.2002

Program Coordinator/Lecturer

Monroe Community College, Work and Learn Center
01.1997 - 01.2000

Director of Support Services

Wesley On East
01.1990 - 01.1997

Corporate Fire Marshal

Rochester Regional Health System
01.1984 - 01.1990

BS - Organizational Management

Roberts Wesleyan College

AAS - Paramedicine

Monroe Community College

AAS - Fire Protection Technology

Monroe Community College
Reginald J. Allen Jr.