Summary
Overview
Work History
Education
Skills
Websites
Major Accomplishments
Certification
Affiliations
Timeline
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Reginald J. Williams

Coeur D'Alene,ID

Summary

Cybersecurity leader with 15+ years of expertise in safeguarding valuable company assets, including privacy, intellectual property, customer-sensitive data, and critical business systems. Skilled in balancing data accessibility and implementing cloud security technologies. Renowned for enhancing corporate efficiencies, reducing risk, and mitigating future impact. Maintains a stellar record of zero data and privacy breaches. Utilizes a pragmatic situational leadership approach, combined with integrity and an engaging communications style, to synchronize teams, effectively communicate goals, mission, and vision statements, and gain executive buy-in.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Senior Manager Cybersecurity, Privacy & Compliance (CISO)

Aptihealth Inc
03.2022 - Current
  • Cybersecurity, security audits, Privacy, and compliance reporting for 350,000 members
  • Delivered cybersecurity, security audits, Privacy, and compliance reporting for members
  • Lead / direct cybersecurity audits & compliance issues members, employees, staff, and leadership
  • Successfully passed security audits where previously failed
  • Reported to the Chief Technology Officer successfully ensured that cybersecurity resource allocation aligned with senior executives
  • Create strategic roadmaps and plans to ensure the availability, integrity, and confidentiality of patient/customer information
  • Standardized cybersecurity procedures/protocols across company
  • Developed and deployed Archer@ risk assessments, internal and vendor findings, and exceptions; presented best-practice solutions
  • Revised vulnerability scanning/penetration program results delivered workflows and program development to top management
  • Prepared CSO recommendations for operational improvements and planned/led periodic security team meetings
  • Coordinated, identified, and accessed management groups to deliver quarterly reviews on enterprise-wide accounts, persuasively leadership on complex approaches in simple terms for GRC threat Intel

Network / Cybersecurity Manager (CISO)

Northern Quest Resorts & Casino
07.2021 - 02.2022
  • Lead all aspects of cybersecurity for two hotels, two casinos, and golf course - 60K square-feet
  • Manage network firewalls, servers, switch devices, desktops, and laptop devices
  • Direct cybersecurity program for online sports betting / gaming technologies and plan in production, on time, on budget
  • Navigate security awareness education/phishing for hotel/casino organization
  • Guide team to facilitate compliance to OWASP, HIPAA, HITRUST, GDPR, DSS PCI and NIST standards
  • Procure SOC for 24/7/365 network coverage
  • Purchase multiple security products in vulnerability management scanning, IDS, PKI, end point security, procure of new switch/ hardware, reducing end-of-life equipment
  • Create risk assessment security plan for gaming network and support from CIO / gaming business leadership
  • Support network, systems administration (SYSADM), and application team to review AD, application security / accounts, hotel reservations, help desk, special state reports, Active Directory, MS Azure, Windows, and account management analysis / reviews
  • Secured remote access, drove efficiencies, executed security architecture, data retention and classification management
  • Unveiled robust incident management plans with superb disaster recovery at casino accomplished
  • Transformed casino security maturity level from zero to seven within 15 months
  • Eliminated 98% of old or staled accounts, passing external audits in timely manner
  • Removed and clean up active directory accounts
  • Implemented VPN and MFA for remote access
  • Mitigated 95% of staled and unused application accounts and passed 3 external audits for 120+ different applications
  • Reduced forty pieces of old stored datasaved $1M
  • Identified and retained data based upon data classification
  • Created data retention policy and data classification procedure
  • Lead security for DevOps, OS365, Azure and AWS infrastructures using Agile
  • Drove 90% fewer security incidents
  • Rolled out phishing training on monthly basis to include metrics and reporting
  • Educated staff on navigating unusual external emails
  • Briefed business executives on Threat Intelligence on a quarterly basis
  • Led 5 staff and 20 indirect staff of Help Desk professionals

Information Security Consultant (External)

Xcel Energy
04.2020 - 07.2021
  • Drove expertise on governance risk and compliance strategies, coordinated with CSO to devise and deploy information security goals
  • Significantly decreased vulnerabilities and improved vulnerability scanning, penetration testing, and delivered real-time reports

Information Security Consultant

MN State Department of Transportation & Avanade
11.2017 - 03.2020
  • Performed security risk assessments, created external customer documents, including multiple security policies/standards, procedures, and response plans for networked systems
  • Directed installation of MS Enterprise software on 5,000 desktops and laptops to manage major security event
  • Drove remote access from devices
  • Proposed recommendations to state government agencies for MS Azure innovations investment / capital expenses in cloud technology and infrastructure to secure data/applications

Security Consultant

Blue Cross Blue Shield (BCBS) of MN
02.2014 - 11.2017
  • Supported HITRUST initiatives by performing staff interviews, risk assessments, and audits on multiple systems
  • Efficiently safeguarded patient data according to highest risk management and compliance standards / supplier evaluations
  • Collected and analyzed security artifacts, screenshots, procedure documents; performed gap analysis and related reporting
  • Created information security documentation for administrative, technical, and physical security controls in alignment with HIPAA, HITRUST, PCI, and federal/state security mandates using project management principles
  • Fostered secure remote access with launch of secure VPN system with user-based authentication to 100% of remote using metrics and reporting; enabled authenticated users to access systems
  • Quarterly VPN review and OS365 accounts for removal
  • Promoted successful passing of all audits via due diligence and commitment to stringent regulatory compliance
  • Executed sixty risk and control assessments on servers, applications, and medical equipment and devices
  • Provided expertise and guidance on physical areas, information security, and privacy findings
  • Improved technologies and cut lead times in completion of business continuity process improvements risk management
  • Gained sixty business control assessments / technical consulting / capital expenses
  • Completed forty third-party security risk assessments
  • Provided recommendations with vendors on findings and remediation

Information Protection Manager

CIGNA
01.2011 - 02.2014
  • Completed thirty-five vendor management risk/privacy assessments across global-wide enterprise
  • Drove vendor anti-breach measures via precise analysis of current technical controls/policies and physical security
  • Achieved cost-effective results while reducing risks and vulnerabilities
  • Supported enterprise wide IS security program that fuelled corporate governance, compliance, define requirements and implemented internal controls

Security Consultant

MEDTRONIC
01.2007 - 01.2011
  • Led and managed security consulting for global privacy security office (GPSO)
  • Conducted 145 external assessments
  • Established strong alliances; executed strategic goals coordinated with vendors, CIOs, business leaders, and IS officers

Chief Information Security Officer

MS State Department of Employment & Economic Development
01.2003 - 01.2007

Manager, IS, Engineering Group

Delta Airlines
01.1998 - 01.2003
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Lead 16 employees within the Security Engineering team of professionals

Manager, Information Security

The Boeing Company
01.1994 - 01.1998

Education

M.A. - Organizational Development and Leadership

Gonzaga University
Spokane, WA

B.B.A. - Management

Wharton Business School - University of Pennsylvania
Philadelphia, PA

Information Risk & Security

ITT Technical Institute
Eden Prairie, MN

Skills

  • Cybersecurity Controls
  • Business / Supplier Security
  • Regulatory Compliance
  • Risk Assessment / External Audits
  • Program / Project Management
  • Leadership / Operations
  • Internal Controls / Technical Consulting
  • Change Management / Facilitator
  • Cloud Security
  • Training & Awareness
  • Infrastructure / Network Security
  • Security Budgets & Metrics
  • Strategic Communications

Major Accomplishments

  • Obtained $7M airline budget, passed PCI in 6 months
  • Co-writer ASIS Chief Security Officer (CSO) Guideline, world-wide
  • Contacted by White House Personnel on Cybersecurity
  • Zero data / privacy breaches during entire career
  • Leadership & Management Degrees
  • U.S. Army Military Intelligence Officer - Captain, Top Secret/SCI/SBI
  • Lead / manage diverse cybersecurity teams resulting in passing audits

Certification

  • CISSP
  • CISM
  • CPP
  • CIPP/US
  • FSO
  • ISSO

Affiliations

  • American Society for Industrial Security (ASIS) International
  • International Association of Privacy Professionals (IAPP)
  • Information Systems Audit and Control Association (ISACA)
  • InfraGard
  • ISC2

Timeline

Senior Manager Cybersecurity, Privacy & Compliance (CISO)

Aptihealth Inc
03.2022 - Current

Network / Cybersecurity Manager (CISO)

Northern Quest Resorts & Casino
07.2021 - 02.2022

Information Security Consultant (External)

Xcel Energy
04.2020 - 07.2021

Information Security Consultant

MN State Department of Transportation & Avanade
11.2017 - 03.2020

Security Consultant

Blue Cross Blue Shield (BCBS) of MN
02.2014 - 11.2017

Information Protection Manager

CIGNA
01.2011 - 02.2014

Security Consultant

MEDTRONIC
01.2007 - 01.2011

Chief Information Security Officer

MS State Department of Employment & Economic Development
01.2003 - 01.2007

Manager, IS, Engineering Group

Delta Airlines
01.1998 - 01.2003

Manager, Information Security

The Boeing Company
01.1994 - 01.1998

B.B.A. - Management

Wharton Business School - University of Pennsylvania

Information Risk & Security

ITT Technical Institute

M.A. - Organizational Development and Leadership

Gonzaga University
Reginald J. Williams