Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Portfolio of Competencies
Generic

Reginaldo Azevedo

Lake Worth,FL

Summary

Professional leader with executive experience ready to drive impactful change. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Vice President, Global Function PMO – Program Management Lead

Citigroup
06.2022 - Current
  • Partner with the Lines of Business Finance Markets & Credit Risk Tech and Functions Tech
  • Article V Data Consent Order- Supporting the LOB Functions Tech, as Global Function PMO to implement the article V deliverables for Enterprise Technology Applications Globally
  • Strategic PMO Integration & Governance Leadership: Lead, through the Book of Work (BOW), the integration of the Global Function PMO to improve alignment within Transformation teams and work effort managers, ensuring operational governance, stakeholder engagement, and strategic compliance—manage financials of 350 LATAM projects and 45 Mexico Divestiture Compliance Technology Services projects yearly.
  • Strategic Transformation and Coordination: Lead coordination and strategic transformation initiatives to ensure CPMC policy compliance, standardize processes, enhance governance, and support global alignment. Regularly participate in LATAM Governance committees for business reporting.
  • Program Prioritization Leadership & Business Impact: In partnership with stakeholders, manage the prioritization, coordination, and alignment of Transformation program requests across Global Function Tech BOW, driving significant improvements in project delivery outcomes and the successful
  • Executive Risk Management: Chair monthly LOB BOW Governance forums and participated in weekly SMT(Senior Managers Tech) reviews, critically assessing project health and addressing key delivery risks, issues, and dependencies to maintain stringent control standards.
  • Risk Governance and Audit Oversight: Manage monthly risk appetite reviews and conduct quarterly audits of work effort artifacts to ensure accurate calculations and effective controls, partnering with work effort managers to address findings and drive process improvements.
  • Global Risk & Control Program Management: Manage and support multiple risk and control programs, defining strategy, processes, quality standards, tools, and reporting to ensure global consistency and excellence

Senior Information Technology Quality Data Manager

Bradesco BAC Florida
12.2019 - 06.2022
  • Data Governance & Stakeholder Coordination: Data Served as a liaison between technical and business teams, ensuring accurate data definitions, consistent maintenance, and alignment with operational needs and governance standards
  • Collaborative Data Governance Leadership: Managed and collaborated across teams to govern end-to-end data architecture and metadata, maintaining data catalogs and dictionaries, and overseeing critical data elements across the trade business.
  • Data Governance Leadership & Enablement: Supported and guided teams in executing data strategy, quality, privacy, and reconciliation initiatives, fostering the development of data products in line with enterprise governance standards.
  • Divestiture: Divestiture: Strategically led teams at multiple levels- global, cluster/country - to transform and integrate the merge of BAC Florida Bank (EUA) and Bank Banco Bradesco (Brazil), Enhanced regional business operations through seamless transitions and improved client onboarding processes, and payment systems (ACH), and strengthened organizational alignment.
  • Consent Order: Acted as primary liaison between U.S. regulators and the COO organization, aligning regulatory findings and overseeing the Consent Order portfolio to ensure compliance and strategic resolution; spearheaded evidence collection for international audits and regulatory reviews involving major regulators such as the FDIC and the Central Bank of Brazil, strengthening audit trails and compliance frameworks in line with best risk management practices.
  • Optimized Vendor and Technology Infrastructure Management: Directed the strategic management of IT vendor relationships, enhancing digital banking services and infrastructure while ensuring robust data security and storage solutions, crucial for operational excellence and regulatory compliance.

Senior Information Technology Manager

Intercom Group Inc
12.2012 - 12.2019
  • Strategic Leadership in Payment System Development and Regional Compliance: Spearheaded the development and strategic direction of payment systems for wholesale industries across the U.S. and Latin America, significantly enhancing regional governance frameworks and operational compliance with global standards.
  • Enhancement of Risk Management and Operational Controls: Identified and created controls gaps within sales, warehouse, and logistics operations, implementing best practices and IT policies that improved risk management processes and compliance across four critical departments.
  • Advanced Project Management and Governance Alignment: Employed advanced project management tools to lead strategic cross-functional projects and assisted regulatory reviews, focusing on rigorous requirements identification, effective meeting facilitation, and comprehensive risk assessment to align governance and escalation policies

Information Technology Project Manager

Regis Consulting Group
05.2003 - 12.2012

Led the development and delivery of projects in the wholesale import/export industry, overseeing B2B and B2C portfolios spanning payments, inventory control, process modernization, and inbound client digitalization. Directed enterprise initiatives in Data Governance and Data Model design to enhance operational integrity, regulatory compliance, and alignment with strategic business objectives.

Education

AI Business Leadership -

Management and Strategy Institute

Certified Scrum Master (CSM) - undefined

Scrum Alliance

Project Management Professional (PMP) - undefined

Project Management Institute

Cognitive Project Management (CPM AI) - undefined

Project Management Institute

PMP - undefined

International Institute for Learning Inc (IIL)

Bachelor of Science - Computer Science

Faculdades Associadas de São Paulo

Skills

  • MS Project, MS Excel, MS Access, MS PowerPoint, MS Word, SQL, Visual Basic, PTS, JIRA, SharePoint, Power BI, Tableau, Visio, Data Analytics, Cobol, DB2,IBM Mainframe, JCL, TSO, Easytrieve
  • Risk assessment procedures
  • Portfolio performance analysis
  • Comprehensive PM methodology
  • Comprehensive project oversight
  • Artificial intelligence basics
  • CPM AI framework knowledge
  • Data modeling for AI applications
  • Data dictionary development
  • Key data components
  • Experience with machine learning techniques
  • Data preparation for AI applications
  • Oversight of AI initiatives
  • Agile framework implementation
  • Leadership in AI initiatives
  • Effective team leadership
  • Collaborative partnership development
  • Collaborative decision-making
  • Problem-solving skills
  • Mentoring team members
  • Critical thinking for problem-solving
  • Strengthening client connections
  • Organizational strategy development
  • Strategic business development
  • Performance-focused
  • Process optimization leadership
  • Customer engagement
  • Reporting proficiency
  • Risk mitigation strategies
  • Continuous process evaluation
  • Negotiation skills
  • Coaching and guidance
  • Effective presentations
  • Employee training
  • Performance assessment
  • Expert in contract negotiation
  • Data interpretation
  • Budget management
  • Internal and external communications management
  • Sales performance optimization
  • Application of industry best practices
  • Team development
  • Performance metrics evaluation
  • Key metrics evaluation
  • Confident speaking abilities
  • Procedure formulation
  • Public relations management
  • Budget oversight
  • Talent acquisition
  • Customer acquisition strategies
  • Rules and regulations
  • Corporate branding
  • Resource allocation
  • Staff recruiting and retainment
  • Mergers and acquisitions
  • Proposal writing
  • Budget administration
  • Verbal and written communication
  • Recruiting and interviewing
  • Cross-functional team leadership
  • Innovation management
  • Proposals and presentations
  • Portfolio optimization

Certification

AI Business Leadership Certification, Certified Scrum Master (CSM)

Languages

English (Fluent)
Portuguese (Native)
Spanish (Professional Proficiency)

Timeline

Vice President, Global Function PMO – Program Management Lead

Citigroup
06.2022 - Current

Senior Information Technology Quality Data Manager

Bradesco BAC Florida
12.2019 - 06.2022

Senior Information Technology Manager

Intercom Group Inc
12.2012 - 12.2019

Information Technology Project Manager

Regis Consulting Group
05.2003 - 12.2012

Certified Scrum Master (CSM) - undefined

Scrum Alliance

Project Management Professional (PMP) - undefined

Project Management Institute

Cognitive Project Management (CPM AI) - undefined

Project Management Institute

PMP - undefined

International Institute for Learning Inc (IIL)

Bachelor of Science - Computer Science

Faculdades Associadas de São Paulo

AI Business Leadership -

Management and Strategy Institute

Portfolio of Competencies

  • Consent Order
  • AI Business Leadership
  • PMO Oversight & Performance
  • Transformation Program Oversight
  • Global Regulatory Governance
  • Payment Modernization
  • Risk & Control Management
  • Problem Solving & Critical Thinking
  • Effective Communication & Diplomacy
  • Stakeholder Management
  • Transformational Leadership
Reginaldo Azevedo