Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase company revenue and cement loyalty.
Overview
10
10
years of professional experience
Work History
Mortgage Loan Officer
Bank Of America
08.2019 - Current
Contributed to lending division's community reinvestment goals by supporting clients with Down Payment Assistance Programs and home loan grants for first time homebuyers and low or moderate income earners.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
Developed extensive network of referral partners to source new mortgage loan opportunities.
Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
Mortgage Loan Officer
Citibank, NA
08.2017 - 08.2019
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
Processed loan applications and monitored progress from start to finish.
Community Outreach Specialist
Parkland Community Health Plan
02.2014 - 07.2017
Enhanced community engagement by developing and implementing targeted outreach programs.
Coordinated volunteer efforts for various community projects, ensuring successful completion of assigned tasks.
Implemented creative strategies for reaching underserved populations within the community through targeted outreach efforts.
Strengthened partnerships with local businesses and nonprofits to support mutually beneficial initiatives.
Chaired a Community based Coalition to raise awareness on Health Care Initiatives.
Created the 2018 Texas Health Steps Coalition Community Symposium delivered to Community Stakeholders with a focus on Migrant Farmworkers.
Education
No Degree - Accounting
Richland College
Dallas, TX
Skills
Goal-Oriented
Relationship selling
Loan Origination
Residential mortgage lending regulations
Financial Analysis
Document Review
Underwriting knowledge
Regulatory Compliance
Referral Network Development
NMLS Registration
Accomplishments
Achieved President's Club in total closed volume in 2020 & 2021.