Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Regina Paige Madrigal

Price,UT

Summary

Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

Team Leader

KFC/A&W
Price, UT
03.2024 - 03.2025
  • Conducted daily quality assessments to ensure process enhancements.
  • Maintained daily inventory to facilitate successful material distribution.
  • Assessed company operations for compliance with safety standards.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Provided support and guidance to colleagues to maintain a positive work environment.

Floral Design Salesperson

PRICE FLORAL INC.
Price, UT
12.2012 - 12.2022
  • Simultaneously managed roles at McDonald's and Price Floral.
  • Worked holidays off and on from 2012 to 2017. Full time started in 2017.
  • Worked holidays, late nights, and occasionally delivered orders.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Handled returns and exchanges according to company policies.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Refreshed products regularly with water and adjusted positions to restore optimal appearance.
  • Maintained detailed records of customer orders, payments and inventory levels.
  • Greeted customers, provided product information and answered questions regarding floral arrangements.
  • Helped clients choose floral and accessory products and make successful design selections.
  • Greeted customers to determine wants or needs.
  • Participated in client consultations to discuss floral designs for special occasions, christenings, weddings and funerals.
  • Bagged or packaged purchases and wrapped gifts.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Manager

McDonald's Restaurant
Price, UT
03.2017 - 10.2022
  • Enhanced leadership abilities through training and hands-on task completion.
  • Money management skills involve counting each register before the next shift.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Developed and maintained relationships with vendors and suppliers.
  • Led a team of 7 to 10 employees, ensuring high productivity and excellent customer service.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Implemented process improvements, resulting in an increase in operational efficiency.

Education

Certificate of Technical Studies - Medical Billing & Coding- Phlebotomy

Stevens Henager College
Murray, UT
06-2003

Some College (No Degree) - General Studies

Usu/eastern Utah
Price, UT
01-2002

High School Diploma -

Carbon High School
Price, UT
05-1999

Skills

  • Safety compliance
  • Customer service
  • Process improvement
  • Team leadership
  • Communication skills
  • Time management
  • Attention to detail
  • Problem solving
  • Operational efficiency

Certification

  • Certification, Communication in the workplace.
  • Certification, Safeserve State Exam/ Food Handler Permit 2025
  • Certified, CPR & Infant CPR.

Timeline

Team Leader

KFC/A&W
03.2024 - 03.2025

Manager

McDonald's Restaurant
03.2017 - 10.2022

Floral Design Salesperson

PRICE FLORAL INC.
12.2012 - 12.2022

Certificate of Technical Studies - Medical Billing & Coding- Phlebotomy

Stevens Henager College

Some College (No Degree) - General Studies

Usu/eastern Utah

High School Diploma -

Carbon High School