Dedicated care manager with a strong focus on patient satisfaction, healthcare compliance, and effective communication. Proven ability to conduct thorough assessments and coordinate care plans for diverse health needs.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Care Manager
Sunrise Senior Living
Manhattan, New York
02.2025 - Current
Coordinated care plans for residents with diverse health needs.
Conducted assessments to evaluate resident wellness and satisfaction.
School Bus Monitor
Logan Bus
Queens, New York
10.2022 - 01.2024
Monitored student behavior and ensured safety during bus rides.
Conducted routine checks for safety equipment and emergency protocols.
Waitress Trainer
Wendys Fast Food
Brooklyn, New York
03.2022 - 07.2023
Trained new waitstaff on customer service protocols and menu knowledge.
Collaborated with kitchen staff to streamline order delivery processes.
Education
High School Diploma -
Leo Defay
Port-au-Prince, Haiti
06-2006
Skills
Care coordination
Electronic health records
Healthcare compliance
Team collaboration
Vital sign monitoring
Patient satisfaction
Languages
English, French, Creole
Professional
Certification
EKG TECHNICIAN, Institute of Career Continuity, Inc